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TK flights not available despite showing on ANA, AC and UA?

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TK flights not available despite showing on ANA, AC and UA?

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Old May 15, 2012, 9:44 am
  #1  
Original Poster
 
Join Date: Dec 2006
Location: London
Programs: BA Silver, Flying Blue Gold, TK Gold
Posts: 70
TK flights not available despite showing on ANA, AC and UA?

Tried to book a Turkish Airlines flight that is showing available on ANA's, Air Canada's and United's websites, ICC says it isn't. Checked various dates & spoke to 2 agents. Is this something new, a glitch or an old hat I didn't know anything about?
jorguh is offline  
Old May 15, 2012, 11:05 am
  #2  
 
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,398
I had this the other day: ANA showed TK avaialble LHR-IST-BKK 2px in C; The agent saw them too ; reserved them but then said they had dissapeared; They then dissapeared off ANA and I thought some one else had nabbed them. However they reappeared 1 day later and the same thing happened all over again. Third time lucky and I managed to get them.
simonsmith is offline  
Old May 15, 2012, 2:44 pm
  #3  
 
Join Date: Nov 2004
Posts: 22
had the same issue last week - with flights from dub/edi/man showing as available and then disappearing.

Finally found flights from Gatwick - although took 6 separate calls.

Feenster
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Old May 16, 2012, 9:04 am
  #4  
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Join Date: Dec 2006
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Tried again today with an even wider choice of dates - nothing. Something's foul.
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Old May 17, 2012, 12:42 am
  #5  
spd
 
Join Date: Aug 2004
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Posts: 103
Originally Posted by jorguh
Tried again today with an even wider choice of dates - nothing. Something's foul.
I booked DUB-IST-PVG with them two weeks ago, without any issues.
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Old May 17, 2012, 5:36 am
  #6  
 
Join Date: Mar 2005
Posts: 1,121
Just today, I tried for a TK flight (as shown on ANA), but the agent could not see it.
aurigakb is offline  
Old May 17, 2012, 1:41 pm
  #7  
 
Join Date: Jul 2008
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Originally Posted by spd
I booked DUB-IST-PVG with them two weeks ago, without any issues.
Similar, booked a GRU-IST-LGW about the same time period so if the problem is occuring it's a recent development (Note at my time period, over Christmas, only the LGW flights had seats and not the LHR but two agents got confused and must have been searching for LHR as couldn't find seats)
littlevoices is offline  
Old May 18, 2012, 2:49 am
  #8  
 
Join Date: Apr 2010
Programs: BD*G, BA*S, LH*S, VS, Marriott*G, Hilton*G, SPG*G
Posts: 119
I've just been checking LON IST CPT which is available in I class and shown on UA AC and ANA award availability but ICC can't see it so I asked them to check the whole month of June and July just LON IST in any class and they can't see anything so seems that TK has switched them off!!

Seems like 31May will come early!
ADZ1616 is offline  
Old May 18, 2012, 8:36 am
  #9  
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Did you try segment by segment, or a thru ticket from LON-IST-CPT. Then it could be that married segment rule is in effect.
Guy Betsy is offline  
Old May 18, 2012, 9:18 am
  #10  
 
Join Date: Sep 2002
Location: Cheltenham
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Posts: 2,398
Originally Posted by Guy Betsy
Did you try segment by segment, or a thru ticket from LON-IST-CPT. Then it could be that married segment rule is in effect.
Have tried to book simple LHR to IST today october; clearly available on ana but dc cant book them
simonsmith is offline  
Old May 18, 2012, 10:21 am
  #11  
 
Join Date: Apr 2010
Programs: BD*G, BA*S, LH*S, VS, Marriott*G, Hilton*G, SPG*G
Posts: 119
Originally Posted by Guy Betsy
Did you try segment by segment, or a thru ticket from LON-IST-CPT. Then it could be that married segment rule is in effect.
Nope segment isn't married and in any event I tried that too!!
ADZ1616 is offline  
Old May 19, 2012, 2:35 am
  #12  
 
Join Date: Aug 2011
Location: DUS
Programs: BA Gold, TK Elite, Flying Blue Gold
Posts: 39
Hi, just called the ICC to get a flight from IST to KIX in October. The flight according to kvstool is available for award ticket but the guy in ICC says he can only see LH flights. Thats really strange. I thought we anyways cant book LH flights since end of April anymore ?! Will try again tomorrow ...
Philipp1604 is offline  
Old May 19, 2012, 2:54 am
  #13  
 
Join Date: Sep 2009
Location: WORLD
Programs: AS,TK
Posts: 100
I had same problem too.... but my friend using US miles already got the flight and ticketed.... mine with BD....not able to get TK flight.... crying...
flyinstyle is offline  
Old May 20, 2012, 2:04 am
  #14  
 
Join Date: Aug 2011
Location: DUS
Programs: BA Gold, TK Elite, Flying Blue Gold
Posts: 39
Originally Posted by Philipp1604
Hi, just called the ICC to get a flight from IST to KIX in October. The flight according to kvstool is available for award ticket but the guy in ICC says he can only see LH flights. Thats really strange. I thought we anyways cant book LH flights since end of April anymore ?! Will try again tomorrow ...
Called them again today and again they could not see TK flights. But the first person I talked to inspired me because I am actually leaving from Germany, just thought going via IST and see Turkish Airline's business class would be nice. But ended up now booking a flight with Asiana from FRA via ICN to KIX and back. Btw. they also fly from IST to KIX !
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Old May 20, 2012, 3:43 am
  #15  
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Same here. Called today to make another redemption SIN - IST - TUN but ICC said they can't see any TK availability even though ANA shows plenty of seats!
carrotjuice is offline  


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