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Cannot log in to DC : down to fix 'tecnhical error'/feed the cats

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View Poll Results: Sweepstake : When will the DC website be working PROPERLY again ?
Today
3
2.07%
Tomorrow
5
3.45%
This week
6
4.14%
Next week
5
3.45%
Sometime
29
20.00%
Never
16
11.03%
It'll come back as M&M
26
17.93%
I prefer the cats
38
26.21%
I'm just happy to sit and moan
17
11.72%
Voters: 145. You may not vote on this poll

Cannot log in to DC : down to fix 'tecnhical error'/feed the cats

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Old Jan 27, 2010, 3:42 pm
  #1  
Original Poster
 
Join Date: Dec 2009
Location: USA
Programs: UA 1K, A3 GLD, AC ELT; AA EXP | SPG PLT, PC PLT, Hilton GLD, Hyatt PLT | National EXEC, Hertz 5*
Posts: 414
Question Cannot log in to DC : down to fix 'tecnhical error'/feed the cats
I tried to log into the website to see my account, but I got an error message "Due to a technical error we are unable to log you in at the moment. We are working to fix the error and you will be able to log in soon. Please accept our apologies for any inconvenience caused."

I could login yesterday but I started to fail this morning... What's wrong? Can you guys log into your DC account?
teddybw is offline  
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Old Jan 27, 2010, 3:46 pm
  #2  
 
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
No we can't. See here: http://www.flyertalk.com/forum/bmi-d...-bug-list.html
RAPC is offline  
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Old Jan 27, 2010, 4:42 pm
  #3  
ICA
 
Join Date: Feb 2009
Location: Asia-EU
Programs: DL Plat, JL Diamond, TK Elite, A3 Gold, IHG Plat Ambassador, Hyatt Diamond
Posts: 140
Originally Posted by teddybw
I tried to log into the website to see my account, but I got an error message "Due to a technical error we are unable to log you in at the moment. We are working to fix the error and you will be able to log in soon. Please accept our apologies for any inconvenience caused."

I could login yesterday but I started to fail this morning... What's wrong? Can you guys log into your DC account?
No.
Plus here is a funny situ...
Yesterday I made an award reservation, afterwards got a confirmation email receipt from DC with an absolutely different name and reservation code on it...
Come on, bmi!
ICA is offline  
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Old Jan 27, 2010, 5:54 pm
  #4  
 
Join Date: Dec 2006
Posts: 339
Same situation here.
peter10 is offline  
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Old Jan 27, 2010, 6:23 pm
  #5  
 
Join Date: Apr 2006
Posts: 876
'Due to a technical error we are unable to log you in at the moment. We are working to fix the error and you will be able to log in soon. Please accept our apologies for any inconvenience caused.'
jjjohn is offline  
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Old Jan 27, 2010, 6:31 pm
  #6  
 
Join Date: Nov 2009
Posts: 45
Originally Posted by jjjohn
'Due to a technical error we are unable to log you in at the moment. We are working to fix the error and you will be able to log in soon. Please accept our apologies for any inconvenience caused.'
didn't tell when the error will be fixed?
anson1023 is offline  
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Old Jan 27, 2010, 10:01 pm
  #7  
 
Join Date: Nov 2006
Location: London
Posts: 100
Not fixed yet....
Tom Otley is offline  
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Old Jan 28, 2010, 12:54 am
  #8  
 
Join Date: Jan 2010
Programs: bmi silver, ba blue
Posts: 15
Mines the same. Haven't been able to access it since yesterday
boyflyer is offline  
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Old Jan 28, 2010, 1:33 am
  #9  
 
Join Date: Oct 2009
Location: Oxfordshire
Programs: BA Exec Gold, FB Gold, Amex Plat
Posts: 29
Originally Posted by boyflyer
Mines the same. Haven't been able to access it since yesterday
Ditto
Brewox is offline  
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Old Jan 28, 2010, 2:53 am
  #10  
 
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Just logged in now with no problems, so you may wish to try again.
RAPC is offline  
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Old Jan 28, 2010, 6:15 am
  #11  
 
Join Date: Sep 2007
Programs: Yorkshire Coastliner
Posts: 1,278
My account is fine now as well. I was locked out all of yesterday.
patgarrett is offline  
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Old Jan 28, 2010, 6:53 am
  #12  
 
Join Date: Oct 2009
Location: LHR
Programs: BA Gold, SPG Lifetime Gold
Posts: 127
I've just received an e-mail to confirm this was related to the Data Protection breach they experienced on Tuesday. They prevented log-in while they investigated, and have now presumably fixed whatever was going awry.
Symposium is offline  
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Old Feb 2, 2010, 4:15 pm
  #13  
 
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
Is it happening again?
jms_uk is offline  
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Old Feb 2, 2010, 7:12 pm
  #14  
Original Poster
 
Join Date: Dec 2009
Location: USA
Programs: UA 1K, A3 GLD, AC ELT; AA EXP | SPG PLT, PC PLT, Hilton GLD, Hyatt PLT | National EXEC, Hertz 5*
Posts: 414
Confirmed. What's going on?

Originally Posted by jms_uk
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Old Feb 3, 2010, 1:10 am
  #15  
 
Join Date: Nov 2008
Location: North Devon, England
Programs: AY plat, EB gold, LH Sen
Posts: 408
still no joy.
mahajanvikas is offline  
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