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Old Jan 7, 13, 1:12 pm   #16
Moderator: Credit Card Programs and Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO -> {CHI, NYC}
Programs: DL GM, WN CP, UA 2P; MR Plt, PC Plt, CC Gld, BW Dia
Posts: 4,168
Originally Posted by TallestHotelInJapan View Post
Hotels, in particular BW hotels, play dumb when the honored diamond member wants to get something for free. Be sharp and don't move from your position. It's your right to get an upgrade.
Surprised to read such a strong stance in regard to a stay in Italy. The BW website, at least for US members, lists the upgrade benefit ONLY when staying in US and Canada hotels. There's no "right" anywhere else.

Originally Posted by ILovetheReds View Post
Does diamond status ever expire with BW?
A while back, I had earned Diamond status. After 2-3 years it drifted down to Platinum, then another year down to Gold, as I recall. But maybe matched status is different.
MDtR-Chicago is offline   Reply With Quote
Old Jan 26, 13, 1:44 pm   #17
Join Date: Sep 2001
Location: fort worth, tx AA Gold,Best Western-Diamond, HH- Gold, Marriott-Silver
Posts: 2,736
The updgrade and bonus points are strictly a benefit for US and Canada hotels. They are not a RIGHT there either. The site specifically states that Suites (and other top of the line rooms are excluded) although in practice some properties do allow upgrades to them. You are allowed "best available" regular room, not highest price room in the building. Policy or not it is ALWAYS up to the hotel and what their bookings will allow at the time of arrival. I've been very happy with my Diamond Experience even though the only stays I've had since being a Diamond have been international.
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