Best Western Diamond Elite Upgrade Help
#16
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,455
A while back, I had earned Diamond status. After 2-3 years it drifted down to Platinum, then another year down to Gold, as I recall. But maybe matched status is different.
#17
Join Date: Sep 2001
Location: fort worth, tx AA Gold,Best Western-Diamond, HH- Gold, Marriott-Silver
Posts: 2,737
The updgrade and bonus points are strictly a benefit for US and Canada hotels. They are not a RIGHT there either. The site specifically states that Suites (and other top of the line rooms are excluded) although in practice some properties do allow upgrades to them. You are allowed "best available" regular room, not highest price room in the building. Policy or not it is ALWAYS up to the hotel and what their bookings will allow at the time of arrival. I've been very happy with my Diamond Experience even though the only stays I've had since being a Diamond have been international.