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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Jun 23, 2014, 10:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Boraxo
US/Canadian-issued ABTC can only be used to access the APEC/Crew/Diplomat lane. It does not replace/waive any visa requirements. Chinese embassy webpages mentioning visa not being required is for ABTC with CHN endorsed on the back. No US/Canadian-issued ABTC will have that endorsement.

The button to renew your US/Canadian ABTC will appear in your profile 30 days before the card expiration date.



Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)

Usage Experience Updates:

BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HKT - 12/23 - success on entry - sign says +1 allowed and "THA" endorsement required, but didn't even check the back of card. On departure the APEC lane was not staffed
HND - 07/30/14, 03/30/23 - success - lane in clearly marked
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family),4/2023 fail
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound

China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success

China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions

China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success

[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]

For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.



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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Jul 8, 2014, 12:07 pm
  #121  
 
Join Date: Sep 2005
Programs: CX Diamond, AA Gold, Bonvoy Platinum
Posts: 497
There are no appointments at LAX for weeks. How is the walk in process for just signature capture of APEC with conditional letter for those that have experienced it. I was at LAX last week, but they were already closed at 9PM
traveler18 is offline  
Old Jul 8, 2014, 12:45 pm
  #122  
 
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See post 119.
Always Flyin is offline  
Old Jul 8, 2014, 2:18 pm
  #123  
 
Join Date: Sep 2005
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Originally Posted by Always Flyin
See post 119.
Thanks. I did go through the nine pages and somehow missed this.
Will try walking in to LAX office later this week
traveler18 is offline  
Old Jul 8, 2014, 4:53 pm
  #124  
 
Join Date: Jul 2014
Location: Las Vegas
Programs: Global Entry, APEC, United Premier Silver, Marriott Platinum
Posts: 13
LAS

I am new to FlyerTalk and couldn't figure out how to edit the wiki, but CBP in Las Vegas now has the signature pad up and running, got everything all taken care of today after 3 visits.
Euphonix8 is offline  
Old Jul 8, 2014, 7:43 pm
  #125  
 
Join Date: Aug 2010
Location: BKK
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Posts: 2,395
Originally Posted by Euphonix8
I am new to FlyerTalk and couldn't figure out how to edit the wiki, but CBP in Las Vegas now has the signature pad up and running, got everything all taken care of today after 3 visits.
Welcome to FlyerTalk! New members are not able to edit wikiposts until they've hit 90 days and have contributed 90 posts. Meanwhile, if you see a wiki that needs an edit, just post a request in the thread, or use the alert a moderator button to let us know.




Eta: I now see that another helpful member added your datapoint shortly after you posted. Thanks for the info!
aBroadAbroad is offline  
Old Jul 9, 2014, 4:13 am
  #126  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
I will be in JFK today for my signature collection. I also want a new picture as mine is really crap, but from a previous post it appears they don't redo the picture? My concern is if I get a APEC card with a weird picture, they won't accept it.
alphaod is offline  
Old Jul 9, 2014, 4:25 am
  #127  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
I think splitting up the previous thread into policy and updates was a good idea. The original thread was quite old and it was only revived due to the fact that we could apply for the cards now. There are a few number of posts in that thread and frankly it's hard to run through all the pages. I've personally read through the entire original thread before it was split up and it was a hassle trying to go through conflicting information.

Anyways I am doing my signature collection today and I fly back to Shanghai on the 21st, so I would definitely be interesting people's experiences using this card in Asia without having to go through the thread that has updates on getting the signature. I don't need information on getting my signature collected when I already have a card or policy changes, in the other two threads.

Perhaps people can post insights here on how they've used the card, the issues they've encountered (for example the lack of visa waivers for US card holders), and so on. I will definitely be able to update people on how well it works as well.
alphaod is offline  
Old Jul 9, 2014, 7:31 am
  #128  
 
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
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Posts: 8,752
Originally Posted by alphaod
I will be in JFK today for my signature collection. I also want a new picture as mine is really crap, but from a previous post it appears they don't redo the picture? My concern is if I get a APEC card with a weird picture, they won't accept it.
That was my concern as well, but the agents at LAX couldn't care less.

I asked three times, but they said there was no option that allowed them to do so. I knew that wasn't true since they could go into the Global Entry screen and change it there, but they showed no interest in doing so.
Always Flyin is offline  
Old Jul 9, 2014, 7:56 am
  #129  
 
Join Date: Feb 2010
Location: New Jersey
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Posts: 3,242
Originally Posted by Always Flyin
That was my concern as well, but the agents at LAX couldn't care less.

I asked three times, but they said there was no option that allowed them to do so. I knew that wasn't true since they could go into the Global Entry screen and change it there, but they showed no interest in doing so.
I also have a crap GE picture, but in my case the agent at EWR actually offered to take a new one. I received the APEC card, and it does looks like me (as opposed the mug shot on the GE card).

They would appear to have the option but leave it up to individual agents' discretion.
tarheelnj is offline  
Old Jul 9, 2014, 8:12 am
  #130  
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Join Date: May 1998
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U.S. Citizen APEC ABTC Entry Card Experiences

The enrollment experience thread will cease to be useful a couple of months down the line once CBP agents are up to speed. Probably is a good idea to merge this thread in at some point.
seawolf is offline  
Old Jul 9, 2014, 10:15 am
  #131  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Originally Posted by Always Flyin
That was my concern as well, but the agents at LAX couldn't care less.

I asked three times, but they said there was no option that allowed them to do so. I knew that wasn't true since they could go into the Global Entry screen and change it there, but they showed no interest in doing so.
I just got back from the JFK center.

I asked if I could take a picture and the lady told me I had to retake it because my old one looked like a joke (it does). She even showed me the picture she took and let me retake until I was happy with it. I will finally have a proper picture. I can't imagine my old picture on the APEC card; they'd probably think it's a fake.

She also told me the Global Entry card is useless for air travel and if anyone asks me to produce it, they're on a power trip.


With regard to signature pads, it looks like they only have one signature pad that they pass around. Since there aren't many people who come in for this APEC card, it's not an issue.


Originally Posted by dtsm
Just returned from JFK. Four officers on duty, only one handled ABCT. They had to unplug the signature pad from one pc to another; otherwise quick and painless process. Strangely enough, none of them knew the term of the card?
Did you also get the nice lady with the accent?
alphaod is offline  
Old Jul 11, 2014, 6:01 pm
  #132  
 
Join Date: Jun 2014
Posts: 112
I would be very interested to hear about travelers' experiences with actually using the card overseas.
AsiaFlyer2014 is offline  
Old Jul 12, 2014, 10:49 am
  #133  
 
Join Date: Jun 2005
Location: Tri-State Area
Posts: 4,728
Originally Posted by Always Flyin
Once we have a few experiences listed, I'll form a Wiki.
You might want to do the wiki on the other thread. Right now that wiki has updated status of which facilities accepting applicants to complete the electronic signature.

I agree with Seawolf, a few months from now, posts will be on actual experiences in each APEC country.
dtsm is offline  
Old Jul 12, 2014, 7:32 pm
  #134  
 
Join Date: Jul 2014
Posts: 1
I was able to get my signature done at the Seattle Global Entry office in the SEATAC airport. Everything is working fine there.
cybtoota is offline  
Old Jul 13, 2014, 1:03 am
  #135  
 
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,752
Originally Posted by dtsm
I agree with Seawolf, a few months from now, posts will be on actual experiences in each APEC country.
In my experience, the consolidated type threads turn out to be a mess of information on the different subject matters inter-spaced throughout the thread so it is very difficult to locate relevant information.

I see application for a card as a distinct different issue from usage of a card, but it is not my call.
Always Flyin is offline  


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