Award Cancellation - AGR 1.0 Redemption
Aug 31, 2016, 10:39 am
#1
Original Poster
Join Date: Nov 2011
Posts: 6
Award Cancellation - AGR 1.0 Redemption
I have a upcoming cross country round trip (in bedrooms) made under the old AGR redemption guidelines. There is a good chance that this trip will have to be cancelled. If so, will I receive my full points back or will there be a penalty involved?
Aug 31, 2016, 11:40 am
#2
Join Date: Aug 2012
Programs: AGR Select/Amtrak Unlimited Discussion Forum
Posts: 102
AGR2.0 Cancellations
Why not "Modify" your Rez by Changing it to a day you can travel? If you're flexible in your dates you may even get a Point Refund since all AGR2.0 Reward Trips are Fare Based.
Aug 31, 2016, 6:45 pm
#4
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Sep 3, 2016, 12:16 pm
#5
Join Date: Apr 2004
Location: PHL
Programs: AA(PPro), UA, AGR, BW(Plat), HH, WoH, MB(S)
Posts: 778
For cancelations on one-way, round-trip or multi-segment reward travel, the following will apply:
- A 10% points penalty is assessed for any refund (redeposit) back to the member account.
- If canceling a non-sleeper ticket within 24 hours prior to departure, or a sleeper ticket within 14 days prior to departure, an additional "close-in" penalty of 10% of the points redeemed will be collected (waived for Select Executive)
Sep 4, 2016, 11:05 am
#6
Join Date: Feb 2003
Location: On strike
Posts: 8,135
The extra, close-in 10% penalty is waived for Select Executive members. AGR T&C
Sep 5, 2016, 10:27 am
#7
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Huh. This is news to me as well. I'm fairly sure it wasn't part of the rules when 2.0 was rolled out a year ago, since I didn't flag it in the wiki for http://www.flyertalk.com/forum/amtra...t-rewards.html. (Have now updated accordingly.)