Paperless coupons for all members in 2014
Dec 19, 2013, 2:35 pm
#1
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Paperless coupons for all members in 2014
To clarify some of our recent email communications -- we will be releasing our paperless coupon (eCoupon) product to all members as of March 1, 2014. The only newly issued coupons as of March 1 that will continue to be in a paper format is the lounge day pass. This means that when base-level members redeem points for upgrades, or when Select, Select Plus, and Select Executive members receive upgrade, companion, or 10% off coupons, they will be issued in electronic form as of that date.
Paperless coupons must still be applied by an Amtrak agent (on the phone or in station), but a member who applies the coupon by phone no longer needs to stop at the ticket counter before boarding. Furthermore, a running inventory of your coupons and their usage can be found on your member profile at AmtrakGuestRewards.com.
This represents an expansion of the paperless coupon benefit that Select Executive members have enjoyed throughout 2013. We look forward to continued enhancements of this benefit, including the ability to apply the coupons to a reservation using self-service channels, at a later date.
Any traditional paper coupons issued prior to March 1, 2014 will continue to function as you are accustomed, and will not be included in your paperless coupon inventory.
Anthony Rizos
Program Manager
Amtrak Guest Rewards
Paperless coupons must still be applied by an Amtrak agent (on the phone or in station), but a member who applies the coupon by phone no longer needs to stop at the ticket counter before boarding. Furthermore, a running inventory of your coupons and their usage can be found on your member profile at AmtrakGuestRewards.com.
This represents an expansion of the paperless coupon benefit that Select Executive members have enjoyed throughout 2013. We look forward to continued enhancements of this benefit, including the ability to apply the coupons to a reservation using self-service channels, at a later date.
Any traditional paper coupons issued prior to March 1, 2014 will continue to function as you are accustomed, and will not be included in your paperless coupon inventory.
Anthony Rizos
Program Manager
Amtrak Guest Rewards
Dec 19, 2013, 4:38 pm
#3
Join Date: Aug 2012
Programs: AGR Select/Amtrak Unlimited Discussion Forum
Posts: 102
e-Coupons
^Anthony: Thanks to you and the AGR Team for Continuing to Update AGR into the 21st Century! We Look Forward to Someday being able to use ALL of the Coupons On-Line including the Lounge Coupons, especially in Chicago!!
Happy Holidays to the AGR Team and Amtrak, Hope the Crowds and the Weather are Kind to ya'll!
Happy Holidays to the AGR Team and Amtrak, Hope the Crowds and the Weather are Kind to ya'll!
Dec 19, 2013, 9:21 pm
#5
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Dec 19, 2013, 9:31 pm
#6
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Dec 20, 2013, 8:12 am
#8
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Dec 28, 2013, 1:18 pm
#12
Join Date: Dec 2010
Location: DFW
Programs: UA 1K, AA Platinum, Hilton Diamond, Bonvoy Gold
Posts: 466
Paperless coupons for all members in 2014
Sometimes I give my friend my companion coupons because I never use them and he can use them for his wife. Will I now have to call and book their reservation or will there be some way to electronically transfer them?
Dec 28, 2013, 6:17 pm
#13
Company Representative - Amtrak
Original Poster
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Anthony
Jan 16, 2014, 7:11 pm
#14
Join Date: Apr 2005
Programs: DAL Diamond, JB Mosaic, AGR Select+, SPG Plat 75, Hyatt Diamond, AXP Plat, AXP DAL Reserve, AXP SPG
Posts: 278
To clarify some of our recent email communications -- we will be releasing our paperless coupon (eCoupon) product to all members as of March 1, 2014. The only newly issued coupons as of March 1 that will continue to be in a paper format is the lounge day pass. This means that when base-level members redeem points for upgrades, or when Select, Select Plus, and Select Executive members receive upgrade, companion, or 10% off coupons, they will be issued in electronic form as of that date.
Paperless coupons must still be applied by an Amtrak agent (on the phone or in station), but a member who applies the coupon by phone no longer needs to stop at the ticket counter before boarding. Furthermore, a running inventory of your coupons and their usage can be found on your member profile at AmtrakGuestRewards.com.
This represents an expansion of the paperless coupon benefit that Select Executive members have enjoyed throughout 2013. We look forward to continued enhancements of this benefit, including the ability to apply the coupons to a reservation using self-service channels, at a later date.
Any traditional paper coupons issued prior to March 1, 2014 will continue to function as you are accustomed, and will not be included in your paperless coupon inventory.
Anthony Rizos
Program Manager
Amtrak Guest Rewards
Paperless coupons must still be applied by an Amtrak agent (on the phone or in station), but a member who applies the coupon by phone no longer needs to stop at the ticket counter before boarding. Furthermore, a running inventory of your coupons and their usage can be found on your member profile at AmtrakGuestRewards.com.
This represents an expansion of the paperless coupon benefit that Select Executive members have enjoyed throughout 2013. We look forward to continued enhancements of this benefit, including the ability to apply the coupons to a reservation using self-service channels, at a later date.
Any traditional paper coupons issued prior to March 1, 2014 will continue to function as you are accustomed, and will not be included in your paperless coupon inventory.
Anthony Rizos
Program Manager
Amtrak Guest Rewards
Jan 17, 2014, 7:50 am
#15
In Memoriam
Join Date: Mar 2004
Location: New York, NY, USA
Programs: HH Diamond, Amtrak Exec
Posts: 3,262