No membership points advance choice anymore?
Jun 9, 2011, 5:17 pm
#2
Join Date: Jan 2007
Location: London, UK
Programs: BAEC Gold, AA Plat, Starwood Gold, AX Plat, Hertz Gold, Avis Preferred, Star Alliance Gold
Posts: 1,381
You don't see it posted, but you can spend them. Just go to whatever you were going to cash them in on (miles, etc) and select how many to use. AMEX will tell you that you are borrowing the surplus points when you go to complete the transaction.
Jun 9, 2011, 6:01 pm
#4
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Good to know you can still borrow points.. I will check with Canx since I'm in Canada.. see how that all works.
Jun 10, 2011, 6:42 am
#5
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Normally true, but this feature doesn't appear to be working today. My account shows:
And when I tested a transaction for an amount greater than my balance this error was displayed:
Note that the system also did not offer to sell me the points.
A post in the Delta section of Flyertalk suggests that this is a temporary maintenance issue at American Express.
Available Points Advance: 0
We're sorry but you do not have enough points to redeem for the reward in your cart, please return at a later time when you have accrued additional points.
A post in the Delta section of Flyertalk suggests that this is a temporary maintenance issue at American Express.
Last edited by mia; Jun 10, 2011 at 7:48 am
Jun 10, 2011, 7:12 am
#6
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Membership Rewards Canadian terms are published here:
https://catalogue.membershiprewards....nguageId=en_ca
If the program permits points to be purchased or borrowed the details would probably be in that document.
https://catalogue.membershiprewards....nguageId=en_ca
If the program permits points to be purchased or borrowed the details would probably be in that document.
Jun 10, 2011, 8:11 am
#7
Join Date: Jun 2010
Location: NYC
Programs: SPG Plat, Emerald Exec., PC Plat, AA, CO, DL, UBS Charter Card, Palladium Card, Amex Plat
Posts: 1,694
I posted this in another thread. They are updating their systems and while doing so everyone has a zero balance. If you need to borrow points at this time call them on the phone and you will be able to that way.
Jun 10, 2011, 11:36 am
#9
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Membership Rewards Canadian terms are published here:
https://catalogue.membershiprewards....nguageId=en_ca
If the program permits points to be purchased or borrowed the details would probably be in that document.
https://catalogue.membershiprewards....nguageId=en_ca
If the program permits points to be purchased or borrowed the details would probably be in that document.
Info overload.. shall discover soon enough!
Jun 10, 2011, 12:10 pm
#10
Join Date: Jan 2011
Posts: 29
Membership Rewards Canadian terms are published here:
https://catalogue.membershiprewards....nguageId=en_ca
If the program permits points to be purchased or borrowed the details would probably be in that document.
https://catalogue.membershiprewards....nguageId=en_ca
If the program permits points to be purchased or borrowed the details would probably be in that document.
Jun 10, 2011, 12:17 pm
#11
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
It took a very long time for my PC to initially open the americanexpress.ca website, but the link to the Canadian Membership Rewards terms still works for me. I will test further.
Here is the link to the USA Membership Rewards terms:
http://www.membershiprewards.com/cat...rmsSplash.aspx
Here is the link to the USA Membership Rewards terms:
http://www.membershiprewards.com/cat...rmsSplash.aspx
Jun 10, 2011, 12:28 pm
#12
Join Date: Jun 2010
Location: NYC
Programs: SPG Plat, Emerald Exec., PC Plat, AA, CO, DL, UBS Charter Card, Palladium Card, Amex Plat
Posts: 1,694
They didn't tell me how long, but nothing is changing and if you need an advance right now you can call and they are still able to do it over the phone.
Jun 10, 2011, 12:38 pm
#14
Join Date: Jun 2010
Location: NYC
Programs: SPG Plat, Emerald Exec., PC Plat, AA, CO, DL, UBS Charter Card, Palladium Card, Amex Plat
Posts: 1,694