How long does it usually take for USA MR points to post ?
Feb 28, 2015, 1:37 pm
#166
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
AMEX has the rather perplexing practice of giving your points to you when the next bill posts. However, should you need your points urgently, I have found agents to expedite depositing the points.
Feb 28, 2015, 2:39 pm
#167
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
When you earn points from spending with your Card, they initially appear on your billing statement as pending. They only become available as redeemable points after a full monthly billing cycle has passed, provided that you have paid your current bill.
Scroll down to: See Membership Rewards Program FAQs
Mar 15, 2015, 4:37 pm
#168
Join Date: Jun 2007
Posts: 1,406
How long does it take to get the sign on bonus?
I met the $1k req during the 1st month and paid the statement in full. Did not make any purchases during the 2nd bill cycle.
1st statement had no mention of the points - 2nd said 0 points. When logged in I saw roughly 1100 pts - when will I get the sign on bonus?
1st statement had no mention of the points - 2nd said 0 points. When logged in I saw roughly 1100 pts - when will I get the sign on bonus?
Mar 15, 2015, 4:59 pm
#169
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,586
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
What card? What bonus? Are you sure you qualify for the bonus?
Originally Posted by sciconf
I met the $1k req during the 1st month and paid the statement in full. Did not make any purchases during the 2nd bill cycle.
1st statement had no mention of the points - 2nd said 0 points. When logged in I saw roughly 1100 pts - when will I get the sign on bonus?
1st statement had no mention of the points - 2nd said 0 points. When logged in I saw roughly 1100 pts - when will I get the sign on bonus?
Mar 15, 2015, 5:01 pm
#170
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
There is no way to predict when bonus points will post. If they did not post as soon as the spend threshold was met, and they did not post after the statement on which the first payment was reflected, -and- if they are not shown online as "pending", you should call to inquire because the bonus offer may not be attached to the account.
Apr 8, 2015, 2:52 pm
#171
Join Date: Aug 2014
Programs: Alaska MVP Gold, Marriott Gold
Posts: 283
During my last billing period I spent $6,000+ (large % of that in bonus categories) prior to my last statement closing two days ago. Pending points now show 4,304. Is this normal? Will the pending points show up later or do I have a problem?
May 21, 2015, 4:18 am
#172
Join Date: Apr 2014
Posts: 1,774
AmEx delaying posting MR points by a billing cycle?
So American Express makes you wait additional billing cycle (i.e. an additional month after current statement closes) for you to use your points from current billing cycle...
... so is this just American Express trying to work around the 30-day annual fee refund rule? Obviously, you can't get your entire AF refunded if you want to use the welcome bonus points because you'll have to wait for an additional 30 days after your first statement closes.
I believe only AmEx is doing this (not Citi or Chase)....
... so is this just American Express trying to work around the 30-day annual fee refund rule? Obviously, you can't get your entire AF refunded if you want to use the welcome bonus points because you'll have to wait for an additional 30 days after your first statement closes.
I believe only AmEx is doing this (not Citi or Chase)....
May 21, 2015, 7:38 pm
#173
Join Date: Apr 2014
Posts: 1,774
I tried the online chat in attempt to get the chat agent to post the bonus points to be used right away, but the online agent said the bonus points can NOT be accelerated (only "normal" points can).... I am not sure if he's just BS-ing, but I guess I should try another agent again...
May 22, 2015, 1:55 am
#174
Suspended
Join Date: Dec 2014
Posts: 8,460
I tried the online chat in attempt to get the chat agent to post the bonus points to be used right away, but the online agent said the bonus points can NOT be accelerated (only "normal" points can).... I am not sure if he's just BS-ing, but I guess I should try another agent again...
May 22, 2015, 2:20 am
#176
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Join Date: Dec 2014
Posts: 8,460
May 22, 2015, 2:36 am
#177
Join Date: Aug 2013
Posts: 714
. PRG took two statements and they're refusing to release bonus points on BRG until two statements as well, citing "points are not vested." DHs PRG took two statements and BRG one week before the first statement. I had to chat with them recently about a concern on his account and they offered to release his current pending points since he's such a great customer 
May 22, 2015, 3:08 am
#178
Suspended
Join Date: Dec 2014
Posts: 8,460
In general, whenever a CC company doesn't give me the points that are rightfully mine, I call their bluff and say "Welp lets go ahead and close down the card then." Almost always, the person on the other end of the phone poops their pants and gives in.
May 22, 2015, 4:58 am
#179
Join Date: Apr 2011
Location: Naples, Florida
Programs: AA Lifetime Gold, Hyatt Platinum,Marriott Silver,Hilton Honors Gold
Posts: 593
I tried the online chat in attempt to get the chat agent to post the bonus points to be used right away, but the online agent said the bonus points can NOT be accelerated (only "normal" points can).... I am not sure if he's just BS-ing, but I guess I should try another agent again...
Up until 2 years ago they would always honor a request to advance points already earned but not yet credited. But then they announced they would stop doing that and I believe now it is very much the exception and not the rule for them to so.
May 22, 2015, 5:41 am
#180
Suspended
Join Date: Dec 2014
Posts: 8,460
As long as your balance is paid, they will likely honor your request to advance your points.