Not possible to Upgrade from Premium Economy to Biz with Miles?
May 15, 2017, 4:32 pm
#1
Original Poster
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 393
Not possible to Upgrade from Premium Economy to Biz with Miles?
I am booked in PE for a flight from GRU to DFW and the AAdvantage desk told me it isn't possible to even get on the upgrade list with miles as PE is still so new, their system doesn't have an option for that upgrade request.
Has anyone else experienced this? Seems very strange to me.
Thanks.
Has anyone else experienced this? Seems very strange to me.
Thanks.
May 15, 2017, 4:34 pm
#2
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
Did you HUACA? Hung up and call again, forget the fact that you are on PE, just mention that you want to apply for an upgrade.
Last edited by arollins; May 15, 2017 at 7:01 pm
May 15, 2017, 4:57 pm
#3
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Please post back and tell us the results. Hang Up Call Again is one of the most maddening yet highly effective strategies out there.
May 15, 2017, 6:54 pm
#4
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
Its on the upgrade award chart as possible, though its the same price as regular economy.
https://www.aa.com/i18n/aadvantage-p...with-miles.jsp
https://www.aa.com/i18n/aadvantage-p...with-miles.jsp
May 15, 2017, 11:48 pm
#5
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I am booked in PE for a flight from GRU to DFW and the AAdvantage desk told me it isn't possible to even get on the upgrade list with miles as PE is still so new, their system doesn't have an option for that upgrade request.
Has anyone else experienced this? Seems very strange to me.
Thanks.
Has anyone else experienced this? Seems very strange to me.
Thanks.
May 16, 2017, 12:28 pm
#6
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,234
Its on the upgrade award chart as possible, though its the same price as regular economy.
https://www.aa.com/i18n/aadvantage-p...with-miles.jsp
https://www.aa.com/i18n/aadvantage-p...with-miles.jsp
I'm assuming this is just AA being idiotic?
May 16, 2017, 12:57 pm
#7
Original Poster
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 393
May 16, 2017, 1:20 pm
#8
Original Poster
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 393
HUACA did work with a caveat. The agent tried to charge 25k miles plus copay because did not initially recognize it was PE fare. She told me she has only ever quoted one PE fare in her tenure at AA (it wasn't taken) and most agents also have not ever done so either.
Goods news - took the upgrade. Bad news - biz is full anyway.
Thanks guys.
Goods news - took the upgrade. Bad news - biz is full anyway.
Thanks guys.
May 16, 2017, 3:53 pm
#9
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
HUACA did work with a caveat. The agent tried to charge 25k miles plus copay because did not initially recognize it was PE fare. She told me she has only ever quoted one PE fare in her tenure at AA (it wasn't taken) and most agents also have not ever done so either.
Goods news - took the upgrade. Bad news - biz is full anyway.
Thanks guys.
Goods news - took the upgrade. Bad news - biz is full anyway.
Thanks guys.
May 16, 2017, 4:52 pm
#10
Original Poster
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 393
It was full fare PE. I also see what you mean on the chart.