Nov 28, 2014, 8:56 pm
Last edit by: JDiver
Citi® AAdvantage® World Platinum Select® changes to World Elite® Platinum MasterCard®
MasterCard has apparently changed many cardholder accounts from Citi "World Platinum" Select to "World Elite Platinum", with additional services of "travel concierge" and "airport concierge" (no indication the latter might be paid). See here for benefit information, includung Trip Cancellation Insrance. It has an EMV chip (currently "chip and signature", not "chip and pin"). The annual cost to continue at $95.
We have reissued a new Citi® Platinum Select® / AAdvantage® World Elite® MasterCard® with the same account number as your current card. A new card is being mailed and should arrive soon.
The reason this is being done is simple: World Elite cards get a higher discount rate from the merchant than World cards. So, by swapping out your card from World to World Elite, and keeping the same account number, annual fee, and benefits (for the most part), Cit now gets more money from the merchant each time you use the card.
Citi® AAdvantage® World Platinum Select® changes to World Elite® Platinum MasterCard®
Apr 19, 2014, 9:52 pm
#1
Original Poster
Join Date: Apr 2014
Posts: 3
Citi® AAdvantage® World Platinum Select® changes to World Elite® Platinum MasterCard®
Hi all.
I have had a few people tell me that recently (last 2 days) they have signed into their Citi accounts and received a message that their Citi AAdvantage Platinum World MC was being changed to a Citi AAdvantage World Elite MC. They have said that this was being done for people with a CL of at least 5k and that they did not initiate this in any way or app for the Citi AAElite Executive card with the $450AF. Here's what their messages read:
We have reissued a new Citi® Platinum Select® / AAdvantage® World Elite® MasterCard® with the same account number as your current card. A new card is being mailed and should arrive soon.
This replacement card may have been requested by an authorized user(s) on the account or is a new card being issued to you by Citi.
If you have not received your new card(s) by the expiration date of your current card, please contact Customer Service at the number on the back of your card.
Has anyone else received this message and do you know of any benefit changes this will bring? I have the Citi AA Plat Visa Sig. and have not received this message. Maybe this is a card change that's associated with the merger?? I say that because the message stated: If you have not received your new card(s) by the expiration date of your current card. I think it's too early for that but who knows...
Thanks
Also forgot to mention that the message didn't say executive.
I have had a few people tell me that recently (last 2 days) they have signed into their Citi accounts and received a message that their Citi AAdvantage Platinum World MC was being changed to a Citi AAdvantage World Elite MC. They have said that this was being done for people with a CL of at least 5k and that they did not initiate this in any way or app for the Citi AA
We have reissued a new Citi® Platinum Select® / AAdvantage® World Elite® MasterCard® with the same account number as your current card. A new card is being mailed and should arrive soon.
This replacement card may have been requested by an authorized user(s) on the account or is a new card being issued to you by Citi.
If you have not received your new card(s) by the expiration date of your current card, please contact Customer Service at the number on the back of your card.
Has anyone else received this message and do you know of any benefit changes this will bring? I have the Citi AA Plat Visa Sig. and have not received this message. Maybe this is a card change that's associated with the merger?? I say that because the message stated: If you have not received your new card(s) by the expiration date of your current card. I think it's too early for that but who knows...
Thanks
Also forgot to mention that the message didn't say executive.
Last edited by JDiver; Nov 28, 2014 at 9:31 pm Reason: merge and correct which card has $450 annual fee
Apr 25, 2014, 8:41 am
#3
Join Date: Apr 2014
Programs: AA EXP, Marriott Platinum Premier
Posts: 58
I had this happen to me a couple of days ago. I called Citi to better understand, and they explained it as I was being upgraded to World Elite. Customer service said the yearly fee would not change (World Elite Executive is usually $450 a year vs. Platinum Select being $85 a year I believe), and the benefit I would be receiving now was the 24 hour concierge service. However, World Elite usually includes access to the lounges as well, so I am still a bit confused on what this will really entail.
Last edited by JDiver; Nov 28, 2014 at 9:33 pm Reason: strike out incorrect card nomenclature and add correct
Apr 25, 2014, 9:11 am
#4
Join Date: Sep 2013
Location: Chicago
Programs: AA EXP
Posts: 199
Hi all.
I have had a few people tell me that recently (last 2 days) they have signed into their Citi accounts and received a message that their Citi AAdvantage Platinum World MC was being changed to a Citi AAdvantage World Elite MC. They have said that this was being done for people with a CL of at least 5k and that they did not initiate this in any way or app for the Citi AA Elite card with the $450AF. Here's what their messages read:
We have reissued a new Citi® Platinum Select® / AAdvantage® World Elite® MasterCard® with the same account number as your current card. A new card is being mailed and should arrive soon.
This replacement card may have been requested by an authorized user(s) on the account or is a new card being issued to you by Citi.
If you have not received your new card(s) by the expiration date of your current card, please contact Customer Service at the number on the back of your card.
Has anyone else received this message and do you know of any benefit changes this will bring? I have the Citi AA Plat Visa Sig. and have not received this message. Maybe this is a card change that's associated with the merger?? I say that because the message stated: If you have not received your new card(s) by the expiration date of your current card. I think it's too early for that but who knows...
Thanks
Also forgot to mention that the message didn't say executive.
I have had a few people tell me that recently (last 2 days) they have signed into their Citi accounts and received a message that their Citi AAdvantage Platinum World MC was being changed to a Citi AAdvantage World Elite MC. They have said that this was being done for people with a CL of at least 5k and that they did not initiate this in any way or app for the Citi AA Elite card with the $450AF. Here's what their messages read:
We have reissued a new Citi® Platinum Select® / AAdvantage® World Elite® MasterCard® with the same account number as your current card. A new card is being mailed and should arrive soon.
This replacement card may have been requested by an authorized user(s) on the account or is a new card being issued to you by Citi.
If you have not received your new card(s) by the expiration date of your current card, please contact Customer Service at the number on the back of your card.
Has anyone else received this message and do you know of any benefit changes this will bring? I have the Citi AA Plat Visa Sig. and have not received this message. Maybe this is a card change that's associated with the merger?? I say that because the message stated: If you have not received your new card(s) by the expiration date of your current card. I think it's too early for that but who knows...
Thanks
Also forgot to mention that the message didn't say executive.
Apr 25, 2014, 10:02 am
#5
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
The reason this is being done is simple: World Elite cards get a higher discount rate from the merchant than World cards. So, by swapping out your card from World to World Elite, and keeping the same account number, annual fee, and benefits (for the most part), Cit now gets more money from the merchant each time you use the card.
Apr 25, 2014, 10:28 am
#6
Suspended
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Apr 25, 2014, 10:26 pm
#7
Join Date: Jul 2002
Posts: 2,069
New Silver/Blue Card Reads "World Elite"
Please forgive me if this has been discussed.
When I applied with Citi back in February I received a silver/blue card that reads "World" and "Platinum."
Unprovoked, I today received in the mail a new card with the same exact number. The new one reads "World Elite." But it's not black, it's still silver/blue.
It's like some sort of hybrid of what's described here:
https://www.aa.com/i18n/AAdvantage/e...-executive.jsp
I'm confused. Did I just get an upgraded "elite" card? Should I expect a higher annual fee all of the sudden? Should I jet of the the nearest Admiral's Club?
While it seems logical to call and ask Citi, I realize that's an exercise in futility.
Is anyone else in the same boat?
Thanks.
When I applied with Citi back in February I received a silver/blue card that reads "World" and "Platinum."
Unprovoked, I today received in the mail a new card with the same exact number. The new one reads "World Elite." But it's not black, it's still silver/blue.
It's like some sort of hybrid of what's described here:
https://www.aa.com/i18n/AAdvantage/e...-executive.jsp
I'm confused. Did I just get an upgraded "elite" card? Should I expect a higher annual fee all of the sudden? Should I jet of the the nearest Admiral's Club?
While it seems logical to call and ask Citi, I realize that's an exercise in futility.
Is anyone else in the same boat?
Thanks.
Apr 25, 2014, 10:31 pm
#8
FlyerTalk Evangelist
Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA 2MM (LT-PLT, PPro for this year)
Posts: 19,781
My regular AAdvantage card has said "World Elite" since before the Executive card was out there. Definitely not the same as the Executive card.
Apr 25, 2014, 10:35 pm
#9
Join Date: Jul 2002
Posts: 2,069
Apr 25, 2014, 10:45 pm
#10
Join Date: Apr 2005
Location: SAN
Programs: AA Platinum, Bonvoy Gold, DL Gold
Posts: 1,203
"World Elite" is a subtype of MasterCard products, which include a few features and a higher merchant fee. It's their equivalent of "VISA Signature." It has no effect on the issuer-specifc benefits though. The main difference is a cooler-looking logo.
http://www.mastercard.us/credit-card-world-elite.html
http://www.mastercard.us/credit-card-world-elite.html
Apr 25, 2014, 11:56 pm
#11
Join Date: Jul 2002
Posts: 2,069
You're right.
My 'new' card card carries the hologram-style MasterCard logo.
My 'old' card carries the orange and yellow logo.
However, I'm still perplexed.
Apr 29, 2014, 5:47 pm
#12
Join Date: Jun 2011
Location: Dallas, TX
Posts: 226
**EDIT: just realized I posted this in the Citi Executive thread, this probably belongs in the Citi Platinum Select thread since that was the card I had before being "upgraded" to this version of the World Elite. Please feel free to move if necessary**
Same story for me, just got a new World Elite card as well. I asked the representative and he said I had been "upgraded" to this card. The AA related benefits don't change, but the card comes with additional, non-AA related benefits. Looking at the little sheet of paper it lists the following:
1. Priceless Cities: Get access to one-of-a-kind, handpicked international experiences and others, including fine dining, world-class sporting events or indulgent shopping experiences around the world
2. Personal Concierge Service: Enjoy complimentary 24/7 assistance with dinner reservations, entertainment and travel recommendations, and other helpful services around the world
3. Airport Concierge: Arrange for a dedicated agent escort 24/7 at over 450 airports. In some locations, you can even be expedited through the security and/or the immigration process
4. Travel Services: Get access to a personal travel advisor, special amenities and exclusive offers on select hotels, resorts and transportation worldwide
Appears this Mastercard website goes over all the benefits: Mastercard World Elite
I'd be interested to see how the personal concierge stacks up and the airport concierge seems interesting.
Maybe I'm spoiled with some of the other credit cards I've got, but I would have thought that for an "elite" credit card the services and benefits would have come in a booklet or something other than a single, folded sheet of paper.
Oh well, I got the card for AA related benefits so I am not going to complain.
Please forgive me if this has been discussed.
When I applied with Citi back in February I received a silver/blue card that reads "World" and "Platinum."
Unprovoked, I today received in the mail a new card with the same exact number. The new one reads "World Elite." But it's not black, it's still silver/blue....
When I applied with Citi back in February I received a silver/blue card that reads "World" and "Platinum."
Unprovoked, I today received in the mail a new card with the same exact number. The new one reads "World Elite." But it's not black, it's still silver/blue....
1. Priceless Cities: Get access to one-of-a-kind, handpicked international experiences and others, including fine dining, world-class sporting events or indulgent shopping experiences around the world
2. Personal Concierge Service: Enjoy complimentary 24/7 assistance with dinner reservations, entertainment and travel recommendations, and other helpful services around the world
3. Airport Concierge: Arrange for a dedicated agent escort 24/7 at over 450 airports. In some locations, you can even be expedited through the security and/or the immigration process
4. Travel Services: Get access to a personal travel advisor, special amenities and exclusive offers on select hotels, resorts and transportation worldwide
Appears this Mastercard website goes over all the benefits: Mastercard World Elite
I'd be interested to see how the personal concierge stacks up and the airport concierge seems interesting.
Maybe I'm spoiled with some of the other credit cards I've got, but I would have thought that for an "elite" credit card the services and benefits would have come in a booklet or something other than a single, folded sheet of paper.
Oh well, I got the card for AA related benefits so I am not going to complain.
Last edited by DougDons; Apr 29, 2014 at 5:52 pm
May 5, 2014, 2:53 pm
#14
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
The reason this is being done is simple: World Elite cards get a higher discount rate from the merchant than World cards. So, by swapping out your card from World to World Elite, and keeping the same account number, annual fee, and benefits (for the most part), Cit now gets more money from the merchant each time you use the card.
May 5, 2014, 7:28 pm
#15
Join Date: Feb 2006
Location: Tucson, AZ
Programs: AA Platinum, HIlton Gold
Posts: 191
Agreed - this is an interchange rate change and a slightly more prestigious name. This is not a $450 Executive card with lounge access. My AA plat card was a world elite for years until I downgraded to the free gold (because I'm paying for the Executive).
I work in the payments industry and have access to the interchange rate tables - you would think Elite, Platinum, etc would have lower rates for the merchants as they are probably more trustworthy. Exact opposite as the credit cards must pay for those benefits somehow.
I work in the payments industry and have access to the interchange rate tables - you would think Elite, Platinum, etc would have lower rates for the merchants as they are probably more trustworthy. Exact opposite as the credit cards must pay for those benefits somehow.