Last edit by: JDiver
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ARCHIVE: Involuntary Denied Boarding (IDB) Order and Compensation (consolidated)
#61
Join Date: Apr 2002
Location: MHT/BOS <--> World
Programs: AA Plat 2.8MM
Posts: 4,629
Ticketing counters normally keep some cash on hand.
Indee, AA is required to pay cash for involuntary denied boarding if the passenger declines the normally much larger voucher amount. So AA must keep some cash around somewhere.
#62
Join Date: Sep 2004
Location: NYC
Programs: AA Explat / UA Silver
Posts: 600
I've seen some pretty good IDB deals. I remember a guy who was IDB'd off a 5-ish BOS-RDU flight and took the 8-ish BOS-RDU flight. He was offered a $576 check or an $800 voucher.
Matt
Matt
#64
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Could this involuntary bump story be true?
My sister just called and said her husband was involuntarily bumped off the 12:30pm flight from MIA to Gutamala. The next flight is 7:30pm tonight. She claims he was given a $249 check from AA (which he immediately cashed at the airport) and a $10 voucher for food. Would AA do this? I always thought travel vouchers were given for bumped flights, not checks.
My sister just called and said her husband was involuntarily bumped off the 12:30pm flight from MIA to Gutamala. The next flight is 7:30pm tonight. She claims he was given a $249 check from AA (which he immediately cashed at the airport) and a $10 voucher for food. Would AA do this? I always thought travel vouchers were given for bumped flights, not checks.
/Moderator
#65
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
My response was not based on any specific flight or day noted in the thread. It was a generic comment regardng seat map. In my example the seat map showed more First Class seats available than AA was selling as "F". If there are 12 seats showing available on the seatmap, and availability is F4, that would seem to indicate the seat map showing 3 times as many seats "available" is not a clear picture
#67
Join Date: Feb 2010
Posts: 57
Involuntarily Denied Boarding question
So my fiancee was denied boarding today on an oversold flight from BNA-ORD. In the end, she gets back to San Diego around the same time as the original itinerary (but through LAX instead of ORD), so should she still be compensated? She asked and they told her no and she's not complaining that much. It's more a matter of curiosity than anything else.
Thanks for the help!
Thanks for the help!
#68
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,062
No compensation is due if you arrive within one hour of your scheduled flight according to the DOT IDB rules. You are supposed to be given a copy of the DOT rules when you are IDB'd. No compensation is due if you miss the check-in/departure gate deadlines. Also, the rules don't apply if you are IDB'd from a 30-60 seat regional affiliate flight due to weight/balance issues.
Last edited by xliioper; Apr 3, 2011 at 4:47 pm
#69
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
I was given $500 usd voucher on an American Eagle flight LAX-SAN that was oversold by 6 and at the end had weight balance problems, ending in the gate agent going into the plane and offering $500 USD to 2 passengers. At first she offered me $250, but ended up giving me same $500 thatnshe gave to the last two. Also, confirmed me on the next one (i am exec plat) that was oversold again! The others got a boarding pass for a flight 3 hours latter.
#70
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
The rule aside, I'm curious: given the situation as you describe it in that she got back "around the same time as the original itinerary," what did you think she would even potentially be compensated for?
#72
Join Date: Apr 2010
Location: SF Bay Area
Programs: Marriott Bonvoy Ambassador, AA EXP
Posts: 2,704
#73
Join Date: Jan 2003
Location: FLL
Programs: AA Gold 1MM
Posts: 1,212
That wasn't my experience in Dallas once. I was offered, and accepted, a $250 voucher to bump off DFW-MIA. After the flight closed the agent was processing the voucher for me and one other volunteer. He got $300. When I nicely asked about getting the same offer, the agent said it was a mistake - he should have been offered $250 as well, but she mis-spoke and had to honor what she told him. Oh well... that was the worst thing to happen that day, so I can't really complain.
#74
In Memoriam
Join Date: Jan 2000
Location: Always on vacation
Programs: aa exp - spg gold - Hyatt Diamond - HH Gold
Posts: 6,007
#75
Join Date: Mar 2011
Programs: FB Gold (ST E+), Alaska MVP Gold
Posts: 246
In mid-February, four of us were flying JFK - CUN on AA metal with BA miles awards... they canceled the flight TWICE. We ended up leaving the next day but had to connect in Miami. Wasn't given any compensation, nor did I think to ask... though I knew the flight cancelation was BS..they said it was weather but I dont think it was, and was a Wed night flight.. anyone have an idea how I should proceed???