Question re re-printing bp
Sep 2, 2014, 8:48 am
#1
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Question re re-printing bp
In the thread http://www.flyertalk.com/forum/ameri...ate-agent.html which has now been closed, one thing seems to underlie OP's problem: being in possession of a bp showing that he was assigned seat 3E. I know dfw and ord have terminals AIRSIDE allowing one to re-print bps, are there others? It would seem (and couldn't hurt
) to routinely re-print bps before you get to the gate--certainly, if possible, before the GA gets there.
) to routinely re-print bps before you get to the gate--certainly, if possible, before the GA gets there.
Sep 2, 2014, 8:55 am
#2
Join Date: Dec 2005
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I usually have it on my phone. Generate a new BP, then add it to Passbook.
Could screen capture if there is a concern it changes...
Could screen capture if there is a concern it changes...
Last edited by Exec_Plat; Sep 2, 2014 at 7:54 pm
Sep 2, 2014, 9:34 am
#3
Join Date: Feb 2010
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MSP has a kiosk around E16 for AA passengers. Also, I'm sure any customer service desk or AC AAngel would be happy to reprint one for you.
Sep 2, 2014, 10:35 pm
#4
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At LAX, there are self service kiosks airside at the Customer Service/Rebooking Center, near gate 42A, and at the very west end of the terminal, near gates 48B/49A.
Sep 2, 2014, 10:36 pm
#5
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Download the AA app -- it is my go-to backup and works consistently (well for the last few months anyway).
Sep 3, 2014, 11:52 am
#6
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Not everyone has iphones, ipads (or the equivalent), so being able to PRINT ON PAPER a bp might be important.
Sep 3, 2014, 11:54 am
#7
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Sep 3, 2014, 5:14 pm
#8
Join Date: May 2003
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When it comes to boarding passes paper is still your friend. Helps when miles are not posted. Would be even more helpful in asserting a seat was taken away.
Last edited by jayer; Sep 3, 2014 at 7:59 pm
Sep 3, 2014, 6:00 pm
#9
Join Date: Dec 2012
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So what would happen if that customer had the printed boarding pass that said 3E?
Would that person get that seat?
Would that person get that seat?
Sep 3, 2014, 6:27 pm
#10
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Sep 3, 2014, 8:00 pm
#11
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True. But you having a better starting point to complain to Customer Service, and the GA can't pretend it never happened. Maybe all it gets is a few sympathy points. Maybe possibly a tick mark for retraining.
Sep 3, 2014, 9:53 pm
#12
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That person probably would just get a new boarding pass and new seat. If there are 100+ people lined up behind you to board, I doubt a gate agent is willing to investigate.
Sep 3, 2014, 10:07 pm
#13
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In the other thread OP did receive an email confirming his upg., that plus his bp with 3E, should give him a better chance on keeping 3E than only one of these.