this might be a dumb question..
I've booked (well, held to be exact) an award reservation for myself and Mrs travelsg on econ saver, and then realized there is one biz saver avail (yes, only 1 seat left, and that's why I didn't see it on the previous booking). Now I want to book two separate tickets so that at least Mrs travelsg can enjoy the biz class.
1st of all, I couldn't figure out how to cancel the existing reservation which is on hold. I don't see any "cancel" button, just "purchase" on the holding page.
So without cancelling the old reservation, I went ahead to book two new separate reservations. The new booking went through for Mrs travelsg (for the biz saver), but mine (on econ saver) didn't work. The system complains about duplicate reservations.
so I have two questions:
(1) how to cancel the existing reservation which is on hold?
(2) How come the system didn't complain about Mrs travelsg having duplicate reservations? (If it makes any difference, all the reservation are using my miles.)
Thanks in advance. The new aa.com really got me sometimes...