#1
Aug 31, 2023I looked in "search" but didn't see anything. I just bought some tickets on aa.com for a trip in January, and when I went to select my seats (as a Lifetime Platinum), I was not allowed to choose an exit row seat. 
The chart has been reconfigured and there is a notation that you have to be flying with a B or Y fare to access the exit rows. There are also "preferred seats" blocked off as well.
I was out of the country most of September and this was the first time I booked a flight since getting back.
Has this been discussed here? What's the deal?
This ability to access the exit row has been a very significant factor is my blind allegiance to AA for countless years!
The chart has been reconfigured and there is a notation that you have to be flying with a B or Y fare to access the exit rows. There are also "preferred seats" blocked off as well. I was out of the country most of September and this was the first time I booked a flight since getting back.
Has this been discussed here? What's the deal?
This ability to access the exit row has been a very significant factor is my blind allegiance to AA for countless years!
#2
I bought two tickets from MEX-EZE yesterday and was able to secure exit row seats in all 4 flights (aircrafts). From the M80, 767-3 (DFW), 777-2 and 737-800 (MIA). No problem at all and I am only gold.
#3
Quote:
The chart has been reconfigured and there is a notation that you have to be flying with a B or Y fare to access the exit rows. There are also "preferred seats" blocked off as well.
I was out of the country most of September and this was the first time I booked a flight since getting back.
Has this been discussed here? What's the deal?
This ability to access the exit row has been a very significant factor is my blind allegiance to AA for countless years!
Not sure if there has been a change in policy, but today as an EXP, I booked a N fare and was able to reserve the exit row seat without problem. Originally Posted by normcpa
I looked in "search" but didn't see anything. I just bought some tickets on aa.com for a trip in January, and when I went to select my seats (as a Lifetime Platinum), I was not allowed to choose an exit row seat. The chart has been reconfigured and there is a notation that you have to be flying with a B or Y fare to access the exit rows. There are also "preferred seats" blocked off as well. I was out of the country most of September and this was the first time I booked a flight since getting back.
Has this been discussed here? What's the deal?
This ability to access the exit row has been a very significant factor is my blind allegiance to AA for countless years!
FWIW, I never liked the fact AA allowed GLD and PLTs to reserve exit row seating in advance. I for one, would be happy if they did restrict this ability to EXPs and those paying full fare.
#4
I don't know if Lifetime Gold or Lifetime Platinums are excluded, but the concept of "Preferred Seats" has been discussed here:
http://www.flyertalk.com/forum/showthread.php?t=876291
http://www.flyertalk.com/forum/showt...ighlight=seats
Safe travels
http://www.flyertalk.com/forum/showthread.php?t=876291
http://www.flyertalk.com/forum/showt...ighlight=seats
Safe travels
#5
justforfun , Oct 15, 2008 12:41 pm
That's a pretty significant change if lifetime status no longer gives you access to preferred seating. That doesn't sound right though. But who knows.
To OP, are you sure those seats weren't just already occupied? The new map takes some getting used to.
To OP, are you sure those seats weren't just already occupied? The new map takes some getting used to.
#6
retirementdreams , Oct 15, 2008 12:43 pm
Quote:
To OP, are you sure those seats weren't just already occupied? The new map takes some getting used to.
Originally Posted by justforfun
That's a pretty significant change if lifetime status no longer gives you access to preferred seating. That doesn't sound right though. But who knows.To OP, are you sure those seats weren't just already occupied? The new map takes some getting used to.
It would certainly be worth a call to try to get it straightened out. It sure doesnt make sense that you are not able to get preferred seating.
#7
passinginterest , Oct 15, 2008 12:44 pm
Suspended
It would appear to all come down to the accuracy of this statement:
"...ured and there is a notation that you have to be flying with a B or Y fare to access the exit rows."
"...ured and there is a notation that you have to be flying with a B or Y fare to access the exit rows."
#8
When this happens to me, it is *always* because I purchased the ticket without being logged in or without my AAdvantage number attached. What you're describing is exactly what the seat map would look like if you didn't have elite status. If this is the case, it is easy to add the AAdvantage number.
Quote:
It would appear to all come down to the accuracy of this statement:
That statement is accurate if you are not an elite member. Again, my guess is somehow the record is not reflecting the OP's status.It would appear to all come down to the accuracy of this statement:
#9
Quote:
"...ured and there is a notation that you have to be flying with a B or Y fare to access the exit rows."
I see no such notation when selecting seats, including exit seats, as a PLT. aa.com has recently added this notation for the "preferred seats":Originally Posted by passinginterest
It would appear to all come down to the accuracy of this statement: "...ured and there is a notation that you have to be flying with a B or Y fare to access the exit rows."
Preferred seats are available to AAdvantage Executive Platinum, AAdvantage Platinum, AAdvantage Gold, AAirpass members and all passengers holding tickets with a Y or B booking code.
OP: are you sure that this isn't a case of exit seats already being reserved on your flights?
#10
passinginterest , Oct 15, 2008 12:49 pm
Suspended
Quote:
That statement is accurate if you are not an elite member. Again, my guess is somehow the record is not reflecting the OP's status.
I bet you have it!Originally Posted by rbessler
When this happens to me, it is *always* because I purchased the ticket without being logged in or without my AAdvantage number attached. What you're describing is exactly what the seat map would look like if you didn't have elite status. If this is the case, it is easy to add the AAdvantage number.That statement is accurate if you are not an elite member. Again, my guess is somehow the record is not reflecting the OP's status.
#11
I just checked my upcoming reservations and am able to select any seat.
The notation on the seat map reads:
** Preferred seats are available to AAdvantage Executive Platinum, AAdvantage Platinum, AAdvantage Gold, AAirpass members and all passengers holding tickets with a Y or B booking code.
The notation on the seat map reads:
** Preferred seats are available to AAdvantage Executive Platinum, AAdvantage Platinum, AAdvantage Gold, AAirpass members and all passengers holding tickets with a Y or B booking code.
#12
Quote:
That statement is accurate if you are not an elite member. Again, my guess is somehow the record is not reflecting the OP's status.
I just checked your suggestion, and you are absolutely right! MY BAD!!Originally Posted by rbessler
When this happens to me, it is *always* because I purchased the ticket without being logged in or without my AAdvantage number attached. What you're describing is exactly what the seat map would look like if you didn't have elite status. If this is the case, it is easy to add the AAdvantage number.That statement is accurate if you are not an elite member. Again, my guess is somehow the record is not reflecting the OP's status.
Thank goodness for FT. I had held the flights yesterday, and I just clicked on "purchase" (on the "hold" e-mail). Somehow aa.com didn't know who I was, and that caused the problem. I just now went in and picked out the exit row seats with no difficulty.
Thanks for your help!
I can smile again.
#13
Quote:
Thank goodness for FT. I had held the flights yesterday, and I just clicked on "purchase" (on the "hold" e-mail). Somehow aa.com didn't know who I was, and that caused the problem. I just now went in and picked out the exit row seats with no difficulty.
Thanks for your help! I can smile again.
You made me nervous for a second there. Glad it all worked out.Originally Posted by normcpa
I just checked your suggestion, and you are absolutely right! MY BAD!!Thank goodness for FT. I had held the flights yesterday, and I just clicked on "purchase" (on the "hold" e-mail). Somehow aa.com didn't know who I was, and that caused the problem. I just now went in and picked out the exit row seats with no difficulty.
Thanks for your help!
I can smile again.
#14
Quote:
Thank goodness for FT. I had held the flights yesterday, and I just clicked on "purchase" (on the "hold" e-mail). Somehow aa.com didn't know who I was, and that caused the problem. I just now went in and picked out the exit row seats with no difficulty.
Thanks for your help! I can smile again.
Glad you got it figured out Originally Posted by normcpa
I just checked your suggestion, and you are absolutely right! MY BAD!!Thank goodness for FT. I had held the flights yesterday, and I just clicked on "purchase" (on the "hold" e-mail). Somehow aa.com didn't know who I was, and that caused the problem. I just now went in and picked out the exit row seats with no difficulty.
Thanks for your help!
I can smile again.
Would you mind updating the OP to indicate that this has been sorted out and that there is, in fact, no change? It'll save others some time.
#15
Deltahater , Oct 15, 2008 4:01 pm
Quote:
Would you mind updating the OP to indicate that this has been sorted out and that there is, in fact, no change? It'll save others some time.
LOL.. he is the OP... Originally Posted by dstan
Glad you got it figured out Would you mind updating the OP to indicate that this has been sorted out and that there is, in fact, no change? It'll save others some time.