#1
Jul 13, 2016This morning I noticed a new AA.com feature I'd yet to see discussed here: it is now possible to login with either your AAdvantage number or the email address associated with your account. I remember this being a gripe a while back, so apparently they listened. Kind of nice to have, much like my Starwood and Marriott logins.
#3
It is nice - if it works.
I had no problems pulling reservations, but could not log in with my aa.com linked e-mail address, could only log in with my FFN.
Not quite ready for prime time?
I had no problems pulling reservations, but could not log in with my aa.com linked e-mail address, could only log in with my FFN.
Not quite ready for prime time?
#5
Well, no wonder they're bankrupt! (There, it has been said in this thread... now we can go on.)
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
Quote:
Originally Posted by jlp187
who doesn't know their FFN?? I even know my unborn child's future alphanumeric number. I object to AA's frivolousness in IT spending
#6
Quote:
If someone clicks "forgot email address" I think that AA should simply email them with "you're an idiot" and hope they put two and two together Originally Posted by JDiver
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
.And FWIW, it took longer than usual to load, but I did get it to work with my email address.
#7
Quote:
I have often struggled when completing paper work to remember my home phone number or year of birth for one of my children, but if you shake me awake in the middle of the night I always can remember my AA and DL frequent flyer numbers Originally Posted by jlp187
who doesn't know their FFN?? I even know my unborn child's future alphanumeric number. I object to AA's frivolousness in IT spending
I bet that I'm not alone.
#10
Quote:
I had no problems pulling reservations, but could not log in with my aa.com linked e-mail address, could only log in with my FFN.
Not quite ready for prime time?
I was unable to log in with my email address, and was unable to pull up any of my reservations once logged in with my FFN. Originally Posted by JDiver
It is nice - if it works.I had no problems pulling reservations, but could not log in with my aa.com linked e-mail address, could only log in with my FFN.
Not quite ready for prime time?
Not quite ready for prime time, indeed.
#11
Quote:
When you go to "Forgot AAdvantage Number" it asks for your email address, so it really serves no purpose now.Originally Posted by JDiver
I hope they get it to actually work, and that they consider modifying the wording from Forgot AAdvantage Number? to Forgot AAdvantage Number or Email Address?
#12
execplatscum , Nov 9, 2012 11:08 am
Quote:
Not quite ready for prime time, indeed.
No issues getting in but also cannot see anything on My Reservations. Actually it says "You Do Not have Any Reservations"... luckily I was able to find my trip next week by using the Record Locator. Spoke with Web Services and this is something they are "working on"..Originally Posted by thomdis
I was unable to log in with my email address, and was unable to pull up any of my reservations once logged in with my FFN. Not quite ready for prime time, indeed.
#13
FlyMeToTheLooneyBin , Nov 9, 2012 11:30 am
Quote:
Yup. Same here. No reservations.Originally Posted by execplatscum
No issues getting in but also cannot see anything on My Reservations. Actually it says "You Do Not have Any Reservations"... luckily I was able to find my trip next week by using the Record Locator. Spoke with Web Services and this is something they are "working on"..
Also, my email address doesn't work. Not working yet.
I'm just surprised that their IT team didn't catch this before. Don't they mirror a portion of the site and do an internal check before going public?
#15
Quote:
Originally Posted by clacko
same pw for both?
Quote:
Originally Posted by ksweeney
No - AA uses passwords and DL uses PINs for some reason. AA's approach is far more secure.
Not sure what you mean by this, whether you log in with your email address or FF# the password will be the same.