Oct 26, 2012, 5:52 pm
Last edit by: JDiver
MODERATOR NOTE
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
● For up-to-date information on AA's inclement weather travel policy for post-Sandy and other events, see: AA Travel Alerts / Travel Notices and Policy
● For Sandy-specific information, see Hurricane Sandy East Coast - Travel Notice Exception Advisory
● AA OSO (Off Schedule Operations) desk for day of flight issues: 1-800-446-7834 (or your status or reservations line)
● To quickly check your flight: AA Gates and Times page or, as supergrandslam suggests, the AA cargo site.
● To check flight status overall, see FAA NE airports flight delay information or FlightStats Global Delays and Airport Tracker
● For additional information on NYC travel disruptions, see this thread in the NYC Forum: Hurricane Sandy - Emergency Measures and Travel Impacts (Oct 2012)
N.B. Weather is a rapidly changing event, so be sure to check sources regularly. A post-Sandy "Nor'easter" is headed to the area at this moment.
/AA Forum Moderator Team
Hurricane Sandy (and post-Sandy) impacts and related issues (consolidated)
Oct 26, 2012, 11:51 am
#31
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
... as the title says, what the heck is going on at AA? Why haven't they issued a blanket policy for the eastern seaboard? It isn't like there is uncertainty if there will be a major impact Sunday-Tuesday so why haven't they issued one? It seems irresponsible at this point!
Already being discussed in this thread.
http://www.flyertalk.com/forum/ameri...ane-sandy.html
Oct 26, 2012, 11:52 am
#32
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Oct 26, 2012, 11:58 am
#34
In Memoriam
Join Date: Apr 2001
Location: dallas texas usa
Programs: aa plt 4.9MM LTAC
Posts: 14,828
i would go on a weekend trip....ret is on sun/mon?
if a delay on the ret is critical, cancel & get a voucher....
if a delay on the ret is critical, cancel & get a voucher....
Oct 26, 2012, 12:03 pm
#35
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Get the waiver out and add/edit as necessary, why is that so complicated?
They collectively appear complacent.
Oct 26, 2012, 12:05 pm
#37
Join Date: Mar 2005
Posts: 447
It's inconvenient for me, but I'm not going to complain just because AA hasn't instituted the capacity for me to get a free, more convenient schedule change yet.
Oct 26, 2012, 12:08 pm
#39
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
For me the entire question is around why the delay in issuing the policy - I am not debating whether to go, just baffled as to why they don't try and get ahead of this thing sooner than later.
Oct 26, 2012, 12:11 pm
#40
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
Simple: I need to be back on the west coast on Tuesday. It is very possible this will be a drawn out event and we all know how even once flight ops start to resume, flights will be sold out for days since there isn't excess capacity in the system anymore.
For me the entire question is around why the delay in issuing the policy - I am not debating whether to go, just baffled as to why they don't try and get ahead of this thing sooner than later.
For me the entire question is around why the delay in issuing the policy - I am not debating whether to go, just baffled as to why they don't try and get ahead of this thing sooner than later.
Why the delay - the storm could track further north or east than expected. Then the Airline has absorbed the costs for all changes that are not necessary in the end.
Oct 26, 2012, 12:11 pm
#41
Join Date: Mar 2005
Posts: 447
I just don't see why this is already considered too late in your eyes. Nobody is being affected on any flight ops right now in the areas you are referencing. When it becomes abundantly clear that flight ops will need to be modified (as you could possibly argue now, or as many who have seen the "devastating storm inbound" claim before, later) then a policy should be issued. Until then, I am thankful that AA isn't turning away change free revenue.
Oct 26, 2012, 12:17 pm
#42
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
I just don't see why this is already considered too late in your eyes. Nobody is being affected on any flight ops right now in the areas you are referencing. When it becomes abundantly clear that flight ops will need to be modified (as you could possibly argue now, or as many who have seen the "devastating storm inbound" claim before, later) then a policy should be issued. Until then, I am thankful that AA isn't turning away change free revenue.
Oct 26, 2012, 12:20 pm
#43
Join Date: Mar 2005
Posts: 447
The point is that by issuing a policy when they know an area might be impacted significantly, you get revenue out of the 'system' who don't absolutely HAVE to fly - I.E. short business or personal trips. You do this because you prematurely assume flights will be sold out for days after the storm as you try to return operations to normal. The fewer people you have to reaccomodate, the better - both from an available-seats perspective and a customer-optics perspective - "this airline is proactively trying to turn away potential fee revenue" vs. "this airline will let the s*it approach the fan ominously then hope the clean up team does a good job"
Oct 26, 2012, 12:23 pm
#44
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949