Reading here what's happening to AA is Just Depressing
Sep 17, 2011, 1:13 pm
#1
Original Poster
Join Date: Jul 2010
Location: LAX
Programs: UA 1K, DL Diamond, AA Platinum
Posts: 122
Reading here what's happening to AA is Just Depressing
The AA forum is simply depressing to read - route cancellations and the like. I have to admit I am only PLT on AA and Diamond on DL so I don't pay close attention to everything AA but the stories I am hearing about their reduced market share out of NYC airports, route cancellations and the much stronger presence at LAX by Delta and the "new United" just has me wondering what happened to the once largest airline? I know for me it was a horrific experience on a DFW bound 757 in Feb 2010 that lost cabin pressure, oxygen masks dropped - the whole drill. Hence Diamond on Delta in less than a year.
Sep 17, 2011, 1:35 pm
#2
Join Date: Jan 2006
Location: lax
Posts: 3,892
Reality can sometimes be depressing
Sep 17, 2011, 1:50 pm
#3
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,259
While a mishap while flying is stressful and unpleasant, I wouldn't switch loyalty because of such an event unless they didn't act professionally during the event or treat you right (apology) afterwards. Bad stuff can and does happen to all airlines.
Sep 17, 2011, 2:18 pm
#4
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
True, but from a psychological standpoint, switching airlines after a traumatic event can be very helpful. Not only that, but depending on what kind of traveling the OP does, he might be better of with Delta.
Sep 17, 2011, 2:30 pm
#7
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
AA has a much larger presence at LAX than DL--but I can see someone from LAX picking any of the "Big 3" based on where they go
Sep 17, 2011, 2:38 pm
#8
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
Sep 17, 2011, 2:43 pm
#9
Join Date: Nov 2003
Location: Chicago, IL
Programs: AA CK EXP 3MM, National EE, Hertz Plat
Posts: 320
Different Experience
I read daily but rarely comment. Just in one of those moods today.
5 + years of heavy travel, 500 + flights and thankfully never an incident. Only one rought take off. Wait that was US Air!
Always above average to outstanding service by the associates. Only three missed upgrades in 5 years!. Gets me all around the country and world. Met outstanding club associates! Always have a celeberty run in at LAX! FL lounge! Club upgrades!
I know some people experience the opposite but I try to make the best of everything. Life is too short to be ticked off and dwell on a bad day, experience, associate, etc... YMMV.
5 + years of heavy travel, 500 + flights and thankfully never an incident. Only one rought take off. Wait that was US Air!
Always above average to outstanding service by the associates. Only three missed upgrades in 5 years!. Gets me all around the country and world. Met outstanding club associates! Always have a celeberty run in at LAX! FL lounge! Club upgrades!
I know some people experience the opposite but I try to make the best of everything. Life is too short to be ticked off and dwell on a bad day, experience, associate, etc... YMMV.
Sep 17, 2011, 2:51 pm
#10
Join Date: Jun 2009
Location: LAX
Posts: 6,769
AA has good enough presence at LAX for me, and I've never really had problems with getting where I needed to be. I suppose it can be depressing if you don't get exactly what you want. Flexibility is key here.
Sep 17, 2011, 2:56 pm
#11
Join Date: Jun 2008
Location: Texas
Programs: American Airlines British Airways
Posts: 1,752
I just had two really nice rides on American Eagle. I was not the least bit depressed. In fact I was highly entertained at CVG on the way back.
Sep 17, 2011, 3:28 pm
#13
Original Poster
Join Date: Jul 2010
Location: LAX
Programs: UA 1K, DL Diamond, AA Platinum
Posts: 122
AA could have cared less even though I was PLT. I got no explanation and the "forgive us" amounted to 25,000 bonus miles. Meanwhile I was on my way to my best friend's funeral (NO JOKE!) and for about 40 minutes until we made an emergency landing with full emergency crews lining our landing runway, I thought I was going to die. I still fly AA but DL has greatly benefitted from this experience. Regardless, AA's market share is on the decline. DL and the "new United" seem to be eating them up. For example, AA's NYC airport numbers are on a horrible decline. Something is going on (or not going on as the case may be) at AA.
Sep 17, 2011, 3:40 pm
#14
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Know what I'd find really depressing?
Achieving the top status at DL only to find out that DL doesn't permit international upgrades except on expensive coach fares (Y, B or M).
THAT would be really depressing.
Route cancellations? Couldn't care less.
Achieving the top status at DL only to find out that DL doesn't permit international upgrades except on expensive coach fares (Y, B or M).
THAT would be really depressing.
Route cancellations? Couldn't care less.