American West Express/Mesa Air FA's
#1
Original Poster
Join Date: Nov 2003
Location: Scottsdale, AZ, USA
Programs: HHonors Diamond, Marriott LT Plat, AA LT Plat, DL Silver
Posts: 501
American West Express/Mesa Air FA's
As a HP plat, I obviously spend more than my share of time in the air. The almost all of my travel is one mainline planes.
This morning, I flew on one of the RJ's and was really turned off by the FA annoucement banter. All of the usual announcements were accompanied by the FA's personal commentary and included things that apparently the FA found funny or at least amusing.
Now, I started my day very early on a mainline jet and connected to the RJ for my last leg. When I got on the plane, it didn't take me long to remember how cramped these are (I hadn't been on one since the F seats were removed). It was hot while we were sitting in PHX and I admit, I was feeling a bit cranky.
However, I found the banter (a la Southwest) extremely unprofessional. (i.e. "for those of you that havent been in a car since 1960, to fasten your seatbelt....."). The announcements may be stupid but if those are the regulations, just do what you are suppossed to do.
Is this typical of Mesa Air or just one of those crews?
I obviously was not amused but maybe I am too stiff.
This morning, I flew on one of the RJ's and was really turned off by the FA annoucement banter. All of the usual announcements were accompanied by the FA's personal commentary and included things that apparently the FA found funny or at least amusing.
Now, I started my day very early on a mainline jet and connected to the RJ for my last leg. When I got on the plane, it didn't take me long to remember how cramped these are (I hadn't been on one since the F seats were removed). It was hot while we were sitting in PHX and I admit, I was feeling a bit cranky.
However, I found the banter (a la Southwest) extremely unprofessional. (i.e. "for those of you that havent been in a car since 1960, to fasten your seatbelt....."). The announcements may be stupid but if those are the regulations, just do what you are suppossed to do.
Is this typical of Mesa Air or just one of those crews?
I obviously was not amused but maybe I am too stiff.
#2
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,013
Originally Posted by PhxFlyGuy
As a HP plat, I obviously spend more than my share of time in the air. The almost all of my travel is one mainline planes.
This morning, I flew on one of the RJ's and was really turned off by the FA annoucement banter. All of the usual announcements were accompanied by the FA's personal commentary and included things that apparently the FA found funny or at least amusing.
Now, I started my day very early on a mainline jet and connected to the RJ for my last leg. When I got on the plane, it didn't take me long to remember how cramped these are (I hadn't been on one since the F seats were removed). It was hot while we were sitting in PHX and I admit, I was feeling a bit cranky.
However, I found the banter (a la Southwest) extremely unprofessional. (i.e. "for those of you that havent been in a car since 1960, to fasten your seatbelt....."). The announcements may be stupid but if those are the regulations, just do what you are suppossed to do.
Is this typical of Mesa Air or just one of those crews?
I obviously was not amused but maybe I am too stiff.
This morning, I flew on one of the RJ's and was really turned off by the FA annoucement banter. All of the usual announcements were accompanied by the FA's personal commentary and included things that apparently the FA found funny or at least amusing.
Now, I started my day very early on a mainline jet and connected to the RJ for my last leg. When I got on the plane, it didn't take me long to remember how cramped these are (I hadn't been on one since the F seats were removed). It was hot while we were sitting in PHX and I admit, I was feeling a bit cranky.
However, I found the banter (a la Southwest) extremely unprofessional. (i.e. "for those of you that havent been in a car since 1960, to fasten your seatbelt....."). The announcements may be stupid but if those are the regulations, just do what you are suppossed to do.
Is this typical of Mesa Air or just one of those crews?
I obviously was not amused but maybe I am too stiff.
#3
Original Poster
Join Date: Nov 2003
Location: Scottsdale, AZ, USA
Programs: HHonors Diamond, Marriott LT Plat, AA LT Plat, DL Silver
Posts: 501
enviroian:
Thanks for making me feel that I am not crazy.
It's not the biggest problem over at HP, but just the same, I will write to HP and give them my 2 cents on the matter.
Thanks for making me feel that I am not crazy.
It's not the biggest problem over at HP, but just the same, I will write to HP and give them my 2 cents on the matter.
#4
Join Date: Nov 2004
Location: 37,000 Feet in a Seat Next to You
Programs: U*S Chairman 2008 (2006 = 248,000 Actual Miles on HP) Hilton HHonors Diamond CO OnePass Platinum
Posts: 112
Gota Love Mesa! (NOT)
Being a HP Triple Platinum this year, I refuse to fly Mesa. Nothing against the Mesa Employee. I have a major problem as an AWA Shareholder, The contract between Mesa and America West requires AWA to pay Mesa for any open Seats. This causes Mesa to earn revenue on all seats on all planes. (Is this Fair? From a Mainline (AWA) point NO! From a MESA Yes) the only problem is I’m on the other side of the fence on this issue. Since it is MY Company that is spending extra money to pay Mesa. I understand the Hub and Spoke and the Feeder and RJ Business Models. The only good think is that the Mesa Deal will change with merger. I don’t think East Shore Holdings (DBA Air Wisconsin) is going to allow Mesa to keep flying after they put up some $$.
I also find it amusing that when a...
RJ arrives early the FA says Thank you for flying America West Express operated by Mesa.
RJ arrives LATE the FA says Thank you for flying America West Express.
That’s my two cents
I also find it amusing that when a...
RJ arrives early the FA says Thank you for flying America West Express operated by Mesa.
RJ arrives LATE the FA says Thank you for flying America West Express.
That’s my two cents
#5
Join Date: Jun 2004
Location: Mesa, AZ
Programs: AA Ex Plat, Hilton Diamond, Marriott Silver
Posts: 638
Originally Posted by HPDTW
I also find it amusing that when a...
RJ arrives early the FA says Thank you for flying America West Express operated by Mesa.
RJ arrives LATE the FA says Thank you for flying America West Express.
RJ arrives early the FA says Thank you for flying America West Express operated by Mesa.
RJ arrives LATE the FA says Thank you for flying America West Express.
Lance
#7
Join Date: Jun 2004
Location: Mesa, AZ
Programs: AA Ex Plat, Hilton Diamond, Marriott Silver
Posts: 638
Originally Posted by snokums925
I can't wait until we are known as USAirways--I won't have to hear AMERICAN West anymore. GRRRRRRRRRRRRR
Lance
#8
Join Date: Aug 2004
Location: PHX
Programs: HP/US
Posts: 250
Originally Posted by Robertsonland
Hey the website even had it for quite a while. I think they just got it fixed. It's one of those things like when I type Divdend Miles, about 85% of the time I type "Divident" instead of Dividend. Natural finger movement or something.
Lance
Lance
I still thought it was pretty silly to have that on the site but it all made sense after that!
#9
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Originally Posted by Robertsonland
Hey the website even had it for quite a while. I think they just got it fixed. It's one of those things like when I type Divdend Miles, about 85% of the time I type "Divident" instead of Dividend. Natural finger movement or something. . .
#10
Join Date: Jun 2004
Location: Mesa, AZ
Programs: AA Ex Plat, Hilton Diamond, Marriott Silver
Posts: 638
Originally Posted by snokums925
I noticed that "typo" on the site the day it came out and so did every other employee that saw it. The reason was explained that when John Public searches "American West" because they know nothing about HP, it would come up. What a shocl...when you Google "American West", guess what is the first listing--America West Airlines.
I still thought it was pretty silly to have that on the site but it all made sense after that!
I still thought it was pretty silly to have that on the site but it all made sense after that!
It's no biggie and it will be going the way of the dodo soon....
Lance
#12
Join Date: Jun 2005
Location: DEN
Programs: HHonors Diamond, Marriott Silver, UA Premier 1K, AA Gold (MM)
Posts: 390
I kind of like the banter...
...honestly, I'm on Mesa RJ about 4-6 times a month and it's occasionally nice to hear something other than the same old "your seat cushion can be used as a flotation device" line that I've been able to recite since I was 12.
At this point, they ought to just say "If you haven't been on a plane before, press your call button and a flight attendant will come and tell you all about it..." @:-)
My worst Mesa FA was a young woman who didn't have an adequate command of the English language. She was completely unintelligible and was a safety hazard.
At this point, they ought to just say "If you haven't been on a plane before, press your call button and a flight attendant will come and tell you all about it..." @:-)
My worst Mesa FA was a young woman who didn't have an adequate command of the English language. She was completely unintelligible and was a safety hazard.
#13
Join Date: Oct 2004
Programs: AA/SPG/Hertz Gold HH/HPSilver
Posts: 57
[QUOTE=mallthus]...honestly, I'm on Mesa RJ about 4-6 times a month and it's occasionally nice to hear something other than the same old "your seat cushion can be used as a flotation device" line that I've been able to recite since I was 12.
At this point, they ought to just say "If you haven't been on a plane before, press your call button and a flight attendant will come and tell you all about it..." @:-)
I too have experienced the "exWN" FA on Mesa. However on the "Six Flags over Arizona" route, PHX-TUS the standard seat cushion line always gets a laugh.
At this point, they ought to just say "If you haven't been on a plane before, press your call button and a flight attendant will come and tell you all about it..." @:-)
I too have experienced the "exWN" FA on Mesa. However on the "Six Flags over Arizona" route, PHX-TUS the standard seat cushion line always gets a laugh.
#14
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
[QUOTE=21D]
Well, my experience with America West Express is horrible (like everyone else). You would think that Mesa could operate a plane (just one) ON TIME since they are getting paid for ALL of the seats. The last time I flew them, we waited for a gate in OAK for 1 hour (after a 90 minutes flight). The time before that, they were an hour late, changed gates THREE times (said the pilot drove into the wrong gate???), and then the monsoons started before we could take off (delaying us another hour).
The humorous F/A on the latter flight worked her a** off and defused a very tense situation by giving us something to smile about AND excellent service.
Originally Posted by mallthus
...honestly, I'm on Mesa RJ about 4-6 times a month and it's occasionally nice to hear something other than the same old "your seat cushion can be used as a flotation device" line that I've been able to recite since I was 12.
At this point, they ought to just say "If you haven't been on a plane before, press your call button and a flight attendant will come and tell you all about it..." @:-)
I too have experienced the "exWN" FA on Mesa. However on the "Six Flags over Arizona" route, PHX-TUS the standard seat cushion line always gets a laugh.
At this point, they ought to just say "If you haven't been on a plane before, press your call button and a flight attendant will come and tell you all about it..." @:-)
I too have experienced the "exWN" FA on Mesa. However on the "Six Flags over Arizona" route, PHX-TUS the standard seat cushion line always gets a laugh.
The humorous F/A on the latter flight worked her a** off and defused a very tense situation by giving us something to smile about AND excellent service.