Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > All Nippon Airways | ANA Mileage Club
Reload this Page >

ANA blocking EVA awards?

Register
Community
Wiki Posts
Today's Posts
Search

ANA blocking EVA awards?

Thread Tools
 
Search this Thread
 
Old Feb 27, 2017, 8:44 pm
  #1  
Original Poster
 
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 688
ANA blocking EVA awards?
I found that both United.com and Aeroplan.com have many TPE-JFK business award seats at the end of August, but ANA call center and website do not show these seats.

When will ANA release these EVA seats for award booking using ANA miles? Thanks!
kgkg is offline  
Reply
Old Feb 28, 2017, 4:35 am
  #2  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,281
Originally Posted by kgkg
I found that both United.com and Aeroplan.com have many TPE-JFK business award seats at the end of August, but ANA call center and website do not show these seats.

When will ANA release these EVA seats for award booking using ANA miles? Thanks!
Most likely phantom availability on UA and AC. Try to call them and test of their call centre can see the same.
CPH-Flyer is online now  
Reply
Old Feb 28, 2017, 7:48 am
  #3  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,576
I'll help out here since I directed OP to this forum from *A forum.

AC and UA show the space which means it likely exists. NH call center says they can't see it. Is there a way to get NH to book it (e.g., a long sell)?
Kacee is online now  
Reply
Old Feb 28, 2017, 2:23 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,281
Originally Posted by Kacee
I'll help out here since I directed OP to this forum from *A forum.

AC and UA show the space which means it likely exists. NH call center says they can't see it. Is there a way to get NH to book it (e.g., a long sell)?
It is not uncommon to have phantom award space online, even on more than one booking engine. There can also be a different availability carrier by carrier, e.g. if you check with elite status on AC/UA. Which is why I suggested to call AC or UA to check that the availability is actually there.

Try a second time with NH, or a different call centre. (you may already have been through the HUCA gamw) There is of course the possibility that the agent in question was in error. And that the space should be visible.
​​​​​​
CPH-Flyer is online now  
Reply
Old Feb 28, 2017, 3:26 pm
  #5  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,576
Originally Posted by CPH-Flyer
It is not uncommon to have phantom award space online, even on more than one booking engine.
​​​​​​
AC is not known for phantom availability.
Kacee is online now  
Reply
Old Mar 1, 2017, 12:43 pm
  #6  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
OP, I just booked an BR RT J flight out of HKG-IAH-LAX-HKG 2 weeks ago. I even changed the reservation an few dates on all 4 legs. NH didn't hvae the space on the web but when I called in they told me to incorrectly book it than they will change it at no cost. Otherwise there will be an $25 booking fee.
TennisNoob is offline  
Reply
Old Mar 1, 2017, 2:39 pm
  #7  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,281
Originally Posted by TennisNoob
OP, I just booked an BR RT J flight out of HKG-IAH-LAX-HKG 2 weeks ago. I even changed the reservation an few dates on all 4 legs. NH didn't hvae the space on the web but when I called in they told me to incorrectly book it than they will change it at no cost. Otherwise there will be an $25 booking fee.
In this case the NH call centre also could not see the seats....
CPH-Flyer is online now  
Reply
Old Mar 1, 2017, 8:18 pm
  #8  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Originally Posted by CPH-Flyer
In this case the NH call centre also could not see the seats....
USA Call center or the Call center in Japan?

Christina is the best agent in the U.S. the rest have been YMMV. I've HUACA before against NH agents in the US
TennisNoob is offline  
Reply
Old Mar 1, 2017, 10:02 pm
  #9  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,281
Originally Posted by TennisNoob
USA Call center or the Call center in Japan?

Christina is the best agent in the U.S. the rest have been YMMV. I've HUACA before against NH agents in the US
I did suggest to try differrent call centers or HUCA which is indeed usually the first....
CPH-Flyer is online now  
Reply
Old Mar 2, 2017, 12:44 am
  #10  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Originally Posted by CPH-Flyer
I did suggest to try differrent call centers or HUCA which is indeed usually the first....
Sorry I was confused for an sec that you were OP. Nvm.
TennisNoob is offline  
Reply
Old Mar 2, 2017, 3:12 am
  #11  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,281
Originally Posted by TennisNoob
Sorry I was confused for an sec that you were OP. Nvm.
No problem
CPH-Flyer is online now  
Reply
Old Mar 2, 2017, 9:57 am
  #12  
Original Poster
 
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 688
Thanks, all. I do find some call center agents are very rude, while others are much nicer and more helpful. I will call them again to check the EVA awards. Thanks again!
kgkg is offline  
Reply
Old Jul 24, 2017, 3:03 pm
  #13  
 
Join Date: Apr 2010
Location: SFO
Programs: Marriott LT Plat; WoH Exp; AS Gold; AA Plat
Posts: 369
Originally Posted by kgkg
I found that both United.com and Aeroplan.com have many TPE-JFK business award seats at the end of August, but ANA call center and website do not show these seats.

When will ANA release these EVA seats for award booking using ANA miles? Thanks!
Yes, that is because ANA does not allow award booking of premium class on EVA flights.

The same is true of premium class on the following SQ aircraft - A350-900, A380-800, B777-200ER (retrofitted) and B777-300ER.

http://www.ana.co.jp/wws/us/e/asw_co.../tk/usage.html
arfaczar is offline  
Reply
Old Jul 24, 2017, 4:08 pm
  #14  
Moderator, All Nippon Airways and Japan
 
Join Date: Sep 2005
Location: TYO
Programs: NH SFC (*G), JL JGP (OWE), AS MVP, WOH E, IHG SE
Posts: 3,908
Originally Posted by arfaczar
Yes, that is because ANA does not allow award booking of premium class on EVA flights.

The same is true of premium class on the following SQ aircraft - A350-900, A380-800, B777-200ER (retrofitted) and B777-300ER.

http://www.ana.co.jp/wws/us/e/asw_co.../tk/usage.html
ANA does not allow booking of EVA's Elite Class, which is a premium economy product. Other classes are fine.
armagebedar is offline  
Reply
Old Jul 24, 2017, 11:13 pm
  #15  
 
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
I found J award space by ANA miles on

BR032 TPE-JFK 06June2018
BR031 JFK-TPE 12June2018

95000 miles + 14100JPY

So, not completely blocked.
Wasabi Tofu is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.