Improvements to on-board service
Dec 27, 2015, 7:37 am
#31
Join Date: Feb 2010
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That is a quite serious incident and, whilst I'm absolutely not doubting what you're saying, next time you could perhaps report date & flight number not only because chances are that other FTers were on-board and may be able to confirm whether that was the case in the entire cabin but also because some people from AZ could be reading the forum and do something about it.
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Dec 27, 2015, 7:38 am
#32
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Not really, the 772s sent to MIA have been quite filthy with dirty toilets and hairs all over the seats while I have had many rude, incredibly obnoxious crews... some beyond unprofessional being so lazy as to not take the time to collect glassware before landing and then have broken pieces on the floor as the aircraft landed in MIA.
Dec 27, 2015, 8:27 am
#33
Moderator: Aegean Miles+Bonus
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That is a quite serious incident and, whilst I'm absolutely not doubting what you're saying, next time you could perhaps report date & flight number not only because chances are that other FTers were on-board and may be able to confirm whether that was the case in the entire cabin but also because some people from AZ could be reading the forum and do something about it.
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I was seated at 6C. Across the isle at 5D there was a little girl with a coloring book, tray table down. She happily kept on coloring through touchdown. On my row, across the isle at 6F was a guy sleeping with his table down - he woke up upon touchdown while the (empty) cup on his table fell over. My conclusion was that they skipped the check completely because a. I didn't notice any, and b. they would/should have woken up the guy on my row.
Well...thanks for your trust I guess?
Last edited by Xandrios; Dec 28, 2015 at 7:52 am
Dec 28, 2015, 6:53 am
#34
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G
Jan 4, 2016, 12:38 pm
#35
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Wait. That doesn't exactly sound like an improvment. Does it apply also to intercontinental flights? Has anybody been on AZ intercontinental economy lately?
Jan 5, 2016, 5:11 am
#36
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Jan 5, 2016, 11:54 am
#37
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Not to defend raistlin but at first I thought you were referring to the safety briefing before departure (I experienced that on Skyteam but not on AZ) and that is indeed a serious occurrence.
Safety checks on approach (and prior takeoff) need our cooperation first.
What you report happens across all airlines.
Back to topic.
LCY-LIN and FCO-LHR flown on Y
I appreciated the new in flight service, finally aligned to the one offered by BA and LH.
Lounges in LIN and FCO
I would appreciate to have access to water at LIN without asking for it at the bar.
Good catering improvement at Giotto (FCO), drink selection reduced but I cannot comment much for I drink water only. Desserts were not available (though listed) but I did not miss them.
WiFi is decent and a hook in the toilet would be nice.
Ciao and Happy New Year
Ulxima
Jan 30, 2017, 9:39 am
#42
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Re-cycling a fairly dated thread to say that, from this coming Wednesday, the catering service in economy will revert back to sweet or savoury (snack-bite size bag), following the removal of beer & wine from the trolley a couple of months back. That aside, I'm still very happy with the service at the front of the bus - just had a lovely meal on the lunch time WAW-FCO service 
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Jan 31, 2017, 4:54 am
#43
Join Date: Apr 2009
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Re-cycling a fairly dated thread to say that, from this coming Wednesday, the catering service in economy will revert back to sweet or savoury (snack-bite size bag), following the removal of beer & wine from the trolley a couple of months back. That aside, I'm still very happy with the service at the front of the bus - just had a lovely meal on the lunch time WAW-FCO service
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). This is exactly what I had on FCO-MLA (flight time 1 hour) in September. Service was like the good old time. No interaction with passengers, not very polished CC. It made me regret BA infamous afternoon tea.
Jan 31, 2017, 5:15 am
#44
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,414
Re-cycling a fairly dated thread to say that, from this coming Wednesday, the catering service in economy will revert back to sweet or savoury (snack-bite size bag), following the removal of beer & wine from the trolley a couple of months back. That aside, I'm still very happy with the service at the front of the bus - just had a lovely meal on the lunch time WAW-FCO service
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G
Jan 31, 2017, 6:03 am
#45
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