Alitalia's CEO resigns
Sep 18, 2015, 9:22 am
#1
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Alitalia's CEO resigns
Citing "personal reasons," Alitalia's CEO resigned
Alitalia’s CEO Resigns
Above appeared in FBT, where I serve as Ed.Dir.
Alitalia’s CEO Resigns
DSC_0053Alitalia announced that its chief executive resigned for personal reasons early Friday. The move comes at a critical period in the airline’s turnaround in a partnership with Etihad Airways....
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Sep 19, 2015, 8:39 am
#3
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
[Slightly OT] That also means that we could soon be seeing [yet] another livery 
Hopefully, though, they'll not get rid of planes with the [unintentional] retro livery: I flew WAW-LIN on EI-IMD (former I-BIMD) last week and what a wonderful blast from the past that was! [/Slightly OT]
G
Hopefully, though, they'll not get rid of planes with the [unintentional] retro livery: I flew WAW-LIN on EI-IMD (former I-BIMD) last week and what a wonderful blast from the past that was! [/Slightly OT]G
Literally one of the best in flight meals I've ever had. I'm not sure why though, because I probably wouldn't go near it on the ground!
Sep 21, 2015, 4:56 am
#9
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The additional issue is that the politics has such a deep interest in Alitalia (to put it simply, happy people in ADR and AZ = more votes) that hoping for a bankrupt and new start (Swiss style) is impossible.
If this does not change, and it's frankly difficult to imagine such a huge change in Italy, nothing and no one will ever save the company. And that is a pity, at least for all the very good people who really love their job and are mortified when they hear about the bad experiences customers have.
Welcome to Italy: come and enjoy a 4th world experience in the middle of Europe.
(for all italian speaking folks, there is an Italian forum dedicated to civil aviation that provides some very good insight on all these issues. But beware, don't get there if you don't want to get angry).
Sep 22, 2015, 6:22 pm
#10
Join Date: May 2009
Location: World citizen
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Posts: 266
exactly this and that. the powers of the unions are so high that it is almost impossible to fire all the bad employees, who in exchange just don't bother if they provide a miserable experience to the customer: their job is safe no matter what.
The additional issue is that the politics has such a deep interest in Alitalia (to put it simply, happy people in ADR and AZ = more votes) that hoping for a bankrupt and new start (Swiss style) is impossible.
If this does not change, and it's frankly difficult to imagine such a huge change in Italy, nothing and no one will ever save the company. And that is a pity, at least for all the very good people who really love their job and are mortified when they hear about the bad experiences customers have.
Welcome to Italy: come and enjoy a 4th world experience in the middle of Europe.
(for all italian speaking folks, there is an Italian forum dedicated to civil aviation that provides some very good insight on all these issues. But beware, don't get there if you don't want to get angry).
The additional issue is that the politics has such a deep interest in Alitalia (to put it simply, happy people in ADR and AZ = more votes) that hoping for a bankrupt and new start (Swiss style) is impossible.
If this does not change, and it's frankly difficult to imagine such a huge change in Italy, nothing and no one will ever save the company. And that is a pity, at least for all the very good people who really love their job and are mortified when they hear about the bad experiences customers have.
Welcome to Italy: come and enjoy a 4th world experience in the middle of Europe.
(for all italian speaking folks, there is an Italian forum dedicated to civil aviation that provides some very good insight on all these issues. But beware, don't get there if you don't want to get angry).
Sep 22, 2015, 11:36 pm
#12
Join Date: Feb 2004
Location: Netherlands
Posts: 4,287
^
However, when I visited the Expo Alitalia/Etihad booth and the lounge, spoke to one of the Alitalia agent at the lounge reception area, she was actually one of the rare one with optimistic hope that with the partnership the airline will improve. Again, she was one of the exceptional one. I related to her the few experiences I had especially with her fellow colleagues onboard, she was shocked and she did try very hard to convince me that things will change for the better. Told me to try them again soon, as she said training is now given by Etihad to improve service.
After talking to her, it does seem like there are still some hope left. Too bad she is a ground agent (LIN based).
Let's see how it goes with AZ from here, we should expect to see some results hopefully, like what it did to Air Serbia.
Cheers!
However, when I visited the Expo Alitalia/Etihad booth and the lounge, spoke to one of the Alitalia agent at the lounge reception area, she was actually one of the rare one with optimistic hope that with the partnership the airline will improve. Again, she was one of the exceptional one. I related to her the few experiences I had especially with her fellow colleagues onboard, she was shocked and she did try very hard to convince me that things will change for the better. Told me to try them again soon, as she said training is now given by Etihad to improve service.
After talking to her, it does seem like there are still some hope left. Too bad she is a ground agent (LIN based).
Let's see how it goes with AZ from here, we should expect to see some results hopefully, like what it did to Air Serbia.
Cheers!
Sep 23, 2015, 7:07 am
#13
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
^
However, when I visited the Expo Alitalia/Etihad booth and the lounge, spoke to one of the Alitalia agent at the lounge reception area, she was actually one of the rare one with optimistic hope that with the partnership the airline will improve. Again, she was one of the exceptional one. I related to her the few experiences I had especially with her fellow colleagues onboard, she was shocked and she did try very hard to convince me that things will change for the better. Told me to try them again soon, as she said training is now given by Etihad to improve service.
After talking to her, it does seem like there are still some hope left. Too bad she is a ground agent (LIN based).
Let's see how it goes with AZ from here, we should expect to see some results hopefully, like what it did to Air Serbia.
Cheers!
However, when I visited the Expo Alitalia/Etihad booth and the lounge, spoke to one of the Alitalia agent at the lounge reception area, she was actually one of the rare one with optimistic hope that with the partnership the airline will improve. Again, she was one of the exceptional one. I related to her the few experiences I had especially with her fellow colleagues onboard, she was shocked and she did try very hard to convince me that things will change for the better. Told me to try them again soon, as she said training is now given by Etihad to improve service.
After talking to her, it does seem like there are still some hope left. Too bad she is a ground agent (LIN based).
Let's see how it goes with AZ from here, we should expect to see some results hopefully, like what it did to Air Serbia.
Cheers!
G
Oct 20, 2015, 6:46 am
#14
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,584
^
However, when I visited the Expo Alitalia/Etihad booth and the lounge, spoke to one of the Alitalia agent at the lounge reception area, she was actually one of the rare one with optimistic hope that with the partnership the airline will improve. Again, she was one of the exceptional one. I related to her the few experiences I had especially with her fellow colleagues onboard, she was shocked and she did try very hard to convince me that things will change for the better. Told me to try them again soon, as she said training is now given by Etihad to improve service.
After talking to her, it does seem like there are still some hope left. Too bad she is a ground agent (LIN based).
Let's see how it goes with AZ from here, we should expect to see some results hopefully, like what it did to Air Serbia.
Cheers!
However, when I visited the Expo Alitalia/Etihad booth and the lounge, spoke to one of the Alitalia agent at the lounge reception area, she was actually one of the rare one with optimistic hope that with the partnership the airline will improve. Again, she was one of the exceptional one. I related to her the few experiences I had especially with her fellow colleagues onboard, she was shocked and she did try very hard to convince me that things will change for the better. Told me to try them again soon, as she said training is now given by Etihad to improve service.
After talking to her, it does seem like there are still some hope left. Too bad she is a ground agent (LIN based).
Let's see how it goes with AZ from here, we should expect to see some results hopefully, like what it did to Air Serbia.
Cheers!
AZ really picked the cream of the crop for expo. Its bizarre there is NO onboard announcement that AZ have a pavilion at expo in addition to the sales pitch
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Oct 21, 2015, 5:42 am
#15
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Unnecessary/extraneous on-board announcements are a peeve of mine, and many others, I expect.
Anyone who is interested will probably discover this via the Alitalia website, the in-flight magazine, or at the Expo itself.