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Old Jun 7, 2015, 9:42 am
  #1  
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Join Date: May 2014
Location: Vancouver, CA
Programs: AC 35K
Posts: 670
No FrecciaAlata Plus Letter

Hi all,

I haven't received my FrecciaAlata Plus welcome package but would like to use give the FrecciaAlata For You to a friend. However, i don't have the code as I've never received the welcome pack. Do you think I can call Alitalia to get the code over the phone or activate the FrecciaAlata without the code?

Anything else I can do?

Many thanks,

TUF
theultimateflyer is offline  
Old Jun 10, 2015, 1:39 am
  #2  
 
Join Date: Jun 2011
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No FrecciaAlata Plus Letter

hey
I'm afraid your only option is to call them and ask for the package to be sent again, make sure you confirm your address. This worked for me all the times.

Ooerators do not have access to these codes.
straniero is offline  
Old Jun 11, 2015, 2:48 pm
  #3  
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Join Date: May 2014
Location: Vancouver, CA
Programs: AC 35K
Posts: 670
Originally Posted by straniero
hey
I'm afraid your only option is to call them and ask for the package to be sent again, make sure you confirm your address. This worked for me all the times.

Ooerators do not have access to these codes.
ok, I'll try that out. Fingers crossed.

TUF
theultimateflyer is offline  
Old Jun 13, 2015, 9:06 am
  #4  
 
Join Date: Feb 2010
Location: Italy
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Actually, operators CAN give you the code.
raistlin is offline  
Old Jun 20, 2015, 8:04 am
  #5  
 
Join Date: Jun 2015
Posts: 3
Wrong answer!

Originally Posted by raistlin
Actually, operators CAN give you the code.
Actually, operators CAN NOT!
There are dedicated email addresses to the specific members, thats why operators have nothing to do with it!
December Girl is offline  
Old Jun 25, 2015, 1:41 pm
  #6  
 
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Originally Posted by December Girl
Actually, operators CAN NOT!
There are dedicated email addresses to the specific members, thats why operators have nothing to do with it!
The operators of the CFP call center can help you. Or you can email, as you prefer.
raistlin is offline  
Old Jun 26, 2015, 11:53 am
  #7  
Original Poster
 
Join Date: May 2014
Location: Vancouver, CA
Programs: AC 35K
Posts: 670
Hi many thanks for all the response,

I just called and was told that I will only get a FrecciaAlata for You voucher the next time I re-qualify for FrecciaAlata Plus (next year). This makes no sense to me, considering that I have never activated a FrecciaAlata upgrade this year. Any suggestions? Any idea as to whether Alitalia is right and I'm missing something or should I just try to call again?

TUF
theultimateflyer is offline  
Old Jul 3, 2015, 3:10 am
  #8  
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Join Date: May 2014
Location: Vancouver, CA
Programs: AC 35K
Posts: 670
Just as an update, I called again and this time I was given the code over the phone.

This was done by calling the Italian FrecciaAlata Plus call centre
theultimateflyer is offline  
Old Jul 3, 2015, 4:32 pm
  #9  
 
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Originally Posted by theultimateflyer
Just as an update, I called again and this time I was given the code over the phone.

This was done by calling the Italian FrecciaAlata Plus call centre
You guys should listen to me sometimes :P
raistlin is offline  
Old Jul 6, 2015, 12:33 am
  #10  
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Join Date: Feb 2014
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Posts: 6,428
Originally Posted by raistlin
You guys should listen to me sometimes :P
This is good to know!!! Thank you, as i want to grant Freccia Alata to my sister as soon as my Plus upgrade goes through, as she flies KLM/AF every couple of months to get to EDI from BUD and a lounge access for her would be nice.
nufnuf77 is offline  


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