What's my Baggage Allowance? Y+ outbound, Y inbound; conflicting info receipt/website
Nov 5, 2014, 4:47 am
#1
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Location: HaMerkaz/Exit 145
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What's my Baggage Allowance? Y+ outbound, Y inbound; conflicting info receipt/website
Hey all
First time flying AZ in quite some time (and first booking on my own).
I'm flying Y+ outbound on Y inbound. The booking page indicated that I get 2X23 kg bags outbound an 1X23 inbound.
However, when I went to "Manage my Booking," it's now showing 2X32 both ways. I immediately screenshotted to be safe, but was wondering - is this a known bug or did I somehow get lucky and get increased baggage?
Completely separately, but how can I check my e-ticket? I got an email with no e-ticket attachment, and found the website clunky and hard to navigate.
Thanks in advance!
First time flying AZ in quite some time (and first booking on my own).
I'm flying Y+ outbound on Y inbound. The booking page indicated that I get 2X23 kg bags outbound an 1X23 inbound.
However, when I went to "Manage my Booking," it's now showing 2X32 both ways. I immediately screenshotted to be safe, but was wondering - is this a known bug or did I somehow get lucky and get increased baggage?
Completely separately, but how can I check my e-ticket? I got an email with no e-ticket attachment, and found the website clunky and hard to navigate.
Thanks in advance!
Nov 5, 2014, 5:27 am
#2
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Wirelessly posted (Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.2.1.3247 Mobile Safari/537.35+)
I would safely assume you'll get the correct allowance and that's just a glitch.
Also, what do you mean by "e-ticket attachment"?
Your e-ticket is the number starting with 055 you find in the email, what else were you looking for?
I would safely assume you'll get the correct allowance and that's just a glitch.
Also, what do you mean by "e-ticket attachment"?
Your e-ticket is the number starting with 055 you find in the email, what else were you looking for?
Nov 5, 2014, 5:34 am
#3
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Join Date: Dec 2009
Location: HaMerkaz/Exit 145
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Posts: 13,167
I have the e-ticket number, but nothing like a document which has the flight info and rules of the ticket, etc.
I figured it was a glitch, but any chance that AZ would honor it nonetheless?
I figured it was a glitch, but any chance that AZ would honor it nonetheless?
Nov 6, 2014, 2:49 am
#4
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Wirelessly posted (Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.2.1.3247 Mobile Safari/537.35+)
Chances, yes, but I wouldn't count on it.
The fare rules are not attached to the email and that sucks.
As I usually say and repeat: the best way to book airline tickets is through a travel agent
Chances, yes, but I wouldn't count on it.
The fare rules are not attached to the email and that sucks.
As I usually say and repeat: the best way to book airline tickets is through a travel agent
Nov 6, 2014, 3:00 am
#5
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Wirelessly posted (Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.2.1.3247 Mobile Safari/537.35+)
Chances, yes, but I wouldn't count on it.
The fare rules are not attached to the email and that sucks.
As I usually say and repeat: the best way to book airline tickets is through a travel agent
Chances, yes, but I wouldn't count on it.
The fare rules are not attached to the email and that sucks.
As I usually say and repeat: the best way to book airline tickets is through a travel agent
Nov 6, 2014, 3:12 am
#6
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Wirelessly posted (Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.2.1.3247 Mobile Safari/537.35+)
Change travel agent
Change travel agent
Nov 6, 2014, 3:12 am
#7
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
