Does AZ use AF's PNR now? Can one select Z seats on AZ Site?
Jan 6, 2013, 2:38 pm
#1
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Join Date: Jul 2003
Location: Florida
Posts: 29,762
Does AZ use AF's PNR now? Can one select Z seats on AZ Site?
I am on the phone with DL agent now. All I wanted is the AZ PNR so I can call AZ or go onto AZ website to get seat assignment.
The DL agent seems to have a hard time locate AZ's PNR on a DL award we booked that AZ is the first and the last leg of the trip MIA-FCO and FCO-MIA, booking class Z in business.
At first she thought it was the AF PNR but she could not get into AZ system with the AF PNR to look up my trip... though the trip was ticketed weeks before X'mas holiday. Both AF and DL sites show everything is confirmed.
Now she finally came back with a 6 Alpha-Numeric PNR. Hopefully this is the one that works.
Do we have the ability to do seat assignment using the PNR to pull up the reservation? I do not see a function similar to the "Review my trip" type that is on AF.
EDIT:
One pull up the reservation on the Italian site, but apparently there is no ability to select seats which still requires to phone in to get seat assignment.
The DL agent seems to have a hard time locate AZ's PNR on a DL award we booked that AZ is the first and the last leg of the trip MIA-FCO and FCO-MIA, booking class Z in business.
At first she thought it was the AF PNR but she could not get into AZ system with the AF PNR to look up my trip... though the trip was ticketed weeks before X'mas holiday. Both AF and DL sites show everything is confirmed.
Now she finally came back with a 6 Alpha-Numeric PNR. Hopefully this is the one that works.
Do we have the ability to do seat assignment using the PNR to pull up the reservation? I do not see a function similar to the "Review my trip" type that is on AF.
EDIT:
One pull up the reservation on the Italian site, but apparently there is no ability to select seats which still requires to phone in to get seat assignment.
Last edited by Happy; Jan 6, 2013 at 3:02 pm
Jan 9, 2013, 3:33 pm
#2
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive for life; AZ CFP "per sempre" (ST E+); LH SEN; BA Bronze
Posts: 1,948
Jan 13, 2013, 1:47 pm
#3
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: Florida
Posts: 29,762
This is what I got - MIA-FCO, 2A and 3C. FCO-MIA same.
Agent insisted the only 2 seats side by side is at Row 7, all taken, for travel in Jul/Aug...
I would rather sit closer to the front than near the back of the biz section.
Agent insisted the only 2 seats side by side is at Row 7, all taken, for travel in Jul/Aug...
I would rather sit closer to the front than near the back of the biz section.