Is there any downside to using the AS Price Guarantee?
#1
Original Poster
Join Date: Jan 2012
Location: ANC
Programs: AS MVP, Club 49, Global Entry, National Emerald Club, Hilton Silver
Posts: 1,402
Is there any downside to using the AS Price Guarantee?
I used Yapta to alert me when my booked ticket dropped, so I went on the AS website to claim the difference. The following warning startled me a bit:
Beyond the above, is there any other downside? Will AS get mad if you "abuse" this feature?
"I acknowledge that my requested or confirmed First Class upgrade will be lost due to changing to a lower fare. (If you are waitlisted for an upgrade, your current place in the waitlist will be lost.)"
Are they referring to the fare class or just the cost of the fare? The ticket is an "R" fare and I'm on the upgrade list, so it's not like they are going to drop me into a lower fare bucket that is not upgradable, right? As far as losing my place in the waitlist, the flight is several months out, so I don't consider that to be a big deal.Beyond the above, is there any other downside? Will AS get mad if you "abuse" this feature?
#2
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
I used Yapta to alert me when my booked ticket dropped, so I went on the AS website to claim the difference. The following warning startled me a bit:
Beyond the above, is there any other downside? Will AS get mad if you "abuse" this feature?
"I acknowledge that my requested or confirmed First Class upgrade will be lost due to changing to a lower fare. (If you are waitlisted for an upgrade, your current place in the waitlist will be lost.)"
Are they referring to the fare class or just the cost of the fare? The ticket is an "R" fare and I'm on the upgrade list, so it's not like they are going to drop me into a lower fare bucket that is not upgradable, right? As far as losing my place in the waitlist, the flight is several months out, so I don't consider that to be a big deal.Beyond the above, is there any other downside? Will AS get mad if you "abuse" this feature?
And no, they won't get mad. It is a feature they offer and fully expect people to take advantage of. I have claimed dozens of fare reductions.
Edit: Found it: http://www.flyertalk.com/forum/24267900-post3.html
Last edited by Finkface; Aug 20, 2015 at 12:25 am Reason: Found post referred to
#3
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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Major downside is it resets your WL for upgrades. But that's it.
Major downside is it resets your WL for upgrades. But that's it.
#4
Original Poster
Join Date: Jan 2012
Location: ANC
Programs: AS MVP, Club 49, Global Entry, National Emerald Club, Hilton Silver
Posts: 1,402
My takeaway from this is that using the Price Guarantee isn't going to knock you into a fare class that earns less than 100% EQMs, nor will it disable you from getting a regular complimentary MVP upgrade. Although it will make you go to the back of the line.
Using the Price Guarantee along with an upgrade certificate however can cause some problems it seems.
Using the Price Guarantee along with an upgrade certificate however can cause some problems it seems.
#6
formerly known as felinaar
Join Date: Jan 2010
Location: SEA
Programs: UA Plat, AA Gold, AS MVPG, Hyatt Diamond, Hilton Diamond, SPG Gold
Posts: 612
The price guarantee works by rebooking your ticket. It is a very similar process to the normal online flight change request. The difference is that Alaska will waive any change fees. (Some other airlines also have so-called "guarantees" but don't waive change fees, so there needs to be significant savings before they're worthwhile. Alaska makes it worthwhile even if the difference is a single dollar.)
Imagine that you rebooked your ticket for different flights, a different date, or a different destination. That would obviously cause you to lose any existing upgrades. The same thing happens even if you rebook your ticket for the same flight. Upgrades are prioritized based on when you booked the ticket. Rebooking your ticket at a later date means that your priority has changed.
In addition, it's possible that you will rebook at a lower fare class. Not all fares are eligible for the same upgrades, so you may lose your ability to request an instant MVP or Gold Guest upgrade.
Imagine that you rebooked your ticket for different flights, a different date, or a different destination. That would obviously cause you to lose any existing upgrades. The same thing happens even if you rebook your ticket for the same flight. Upgrades are prioritized based on when you booked the ticket. Rebooking your ticket at a later date means that your priority has changed.
In addition, it's possible that you will rebook at a lower fare class. Not all fares are eligible for the same upgrades, so you may lose your ability to request an instant MVP or Gold Guest upgrade.
#7
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
My takeaway from this is that using the Price Guarantee isn't going to knock you into a fare class that earns less than 100% EQMs, nor will it disable you from getting a regular complimentary MVP upgrade. Although it will make you go to the back of the line.
Using the Price Guarantee along with an upgrade certificate however can cause some problems it seems.
Using the Price Guarantee along with an upgrade certificate however can cause some problems it seems.
So yes, you can get dumped down into a lesser-earning, non-immediate upgradable fare class and, as far as I know, there is no way to tell that before you pull the trigger. You can always still request a complimentary upgrade, of course, putting you at the back of the line, but it can definitely change your fare class. That is why the agent advised me to call in rather than doing it online. Read the post I linked to in #2.
Last edited by Finkface; Aug 20, 2015 at 10:44 am
#8
Join Date: Mar 2008
Location: Between BLI & PAE.
Programs: Nada of note these days….
Posts: 1,287
As an aside I recently used the price guarantee feature and rebooked four different trips and netted over $100. The Yapta notifying mechanism did NOT alert me to the price changes however. I sent an inquiry to Yapta who advised me that their software program currently only checks prices once in a 24 hour period.
#9
Original Poster
Join Date: Jan 2012
Location: ANC
Programs: AS MVP, Club 49, Global Entry, National Emerald Club, Hilton Silver
Posts: 1,402
As an aside I recently used the price guarantee feature and rebooked four different trips and netted over $100. The Yapta notifying mechanism did NOT alert me to the price changes however. I sent an inquiry to Yapta who advised me that their software program currently only checks prices once in a 24 hour period.
Another flight of mine has dropped $6 (Yapta and AS concur). I haven't used the Guarantee page because I don't think $6 is worth the risks noted above in the thread.
#10
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
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#11
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
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In my case, it was losing the K that was the issue as I couldn't use a GGU on the V that I was dropped down to. Had I known it would dump me into V, I wouldn't have made the claim. V and K were the same price when I originally booked and V went down but K did not.
#12
Join Date: Nov 2005
Location: Portland, OR
Programs: Alaska Gold 100k
Posts: 959
I've used it when I see a lower fare in the Wednesday flash dash sale, and had no issues instantly getting a credit to my wallet with (as other say) the only downside being number 30 on the upgrade list. It's a great service AS offers.
#13
Join Date: Sep 2007
Programs: DL Silver, AS MVP, UA Silver, HHonors Diamond, Marriott Plat, SPG Plat, National Exec Elite
Posts: 3,883
As a heads up for anyone using TripIt Pro notifications, I almost always get a notification of a lower fair refund available when booking a higher fare class for Gold Guest Cert or Gold Instant Upgrade... it seems TripIt sees there's a lower fare available and doesn't take the fare class into account (even when V is lower than K to begin with, not just when V and K start out the same and V drops, for example).
Even if you do see a legit decrease for your fare class, if you have an upgrade that's already cleared (GGC or instant upgrade), you're likely to lose it UNLESS there is still U space available when you re-book.
Even if you do see a legit decrease for your fare class, if you have an upgrade that's already cleared (GGC or instant upgrade), you're likely to lose it UNLESS there is still U space available when you re-book.
#15
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,229
Well I'm glad I searched and found this thread (and finkface's additional link).
On my upcoming flight the GGU price went down. (we were already booked using GGU's at a higher price). I called AS since I wasn't sure how to claim the lower price, and she told me that although it looked like it was a lower price, that was in a different fare bucket, that mine had actually gone UP in price, and if I tried to get the lower price I would lose...at this point I glazed over and decided to come here to see if she was just telling me hooey.
Apparently not.
So I'm just not going to worry about it and he happy with what I've got. Good plan?
On my upcoming flight the GGU price went down. (we were already booked using GGU's at a higher price). I called AS since I wasn't sure how to claim the lower price, and she told me that although it looked like it was a lower price, that was in a different fare bucket, that mine had actually gone UP in price, and if I tried to get the lower price I would lose...at this point I glazed over and decided to come here to see if she was just telling me hooey.
Apparently not.
So I'm just not going to worry about it and he happy with what I've got. Good plan?