Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

New Lounge access for SFO Priority Pass members

Community
Wiki Posts
Search

New Lounge access for SFO Priority Pass members

Thread Tools
 
Search this Thread
 
Old Apr 10, 2016, 9:34 pm
  #31  
 
Join Date: Oct 2010
Programs: AS gold
Posts: 228
To enter the A gates area, you have to go through security for these gates specifically and it is usually pretty quick and painless: they will accept a boarding for any same day flight anywhere else in the airport. I don't think there is a way to get there directly from another concourse or terminal.

Now as far as the KLM AF lounge, there is nothing special about it during the hours before a KLM or AF departure, as it can get pretty full. However, if you can access the lounge at other times, when it is likely to be nearly empty, I would give it a solid A-.
It is worth the walk during these times, especially if you will be spending a few hours there or more.
macfadsj is offline  
Old Apr 10, 2016, 10:35 pm
  #32  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
I think I went here briefly this January.

When a misconnect occurred I went over to the AX lounge- yes a double trek thru security- but was hungry
beckoa is offline  
Old Apr 11, 2016, 5:41 am
  #33  
 
Join Date: Feb 2014
Location: 10023-Central Park West
Programs: CHASE UNITED CLUB; CITI PRESTIGE; IHG SPIRE AMBASSADOR; RITZ-CARLTON GOLD; Global Entry
Posts: 227
Guys, thanks very much for your informative replies.

So, from I gathered here, administrative access from other concourse departures is not an issue, the issue is physically accessing the lounge from the concourse F.

I am connecting in SFO, it is too much for me to leave and reenter the airside. I will just use United clubs.
ylord789 is offline  
Old May 2, 2016, 5:47 am
  #34  
 
Join Date: Feb 2014
Location: 10023-Central Park West
Programs: CHASE UNITED CLUB; CITI PRESTIGE; IHG SPIRE AMBASSADOR; RITZ-CARLTON GOLD; Global Entry
Posts: 227
We did not try to find the Air France lounge in concourse A. Instead, we found the giant United Club in concourse F. I was in SFO many times and in G-concourse United Club many times. How could I miss this better United club? I must have been too careless.
ylord789 is offline  
Old May 2, 2016, 4:22 pm
  #35  
 
Join Date: Feb 2013
Location: TUS, SEA, OTP, OMR
Posts: 868
Originally Posted by MSPeconomist
The SkyTeam (AF/KLM) lounge at LHR is good. In fact, you can get champagne there by asking, so that might be true here too. Someone should try and report back.

In fact, is alcohol in the new lounge self service or not?
But LHR (like IST, HKG and SYD) are "SkyTeam" lounges run by the alliance, while (I think) SFO is an AF/KL lounge. Obviously, other SkyTeam elites can use it, but it's to the KL service standards (I think, I haven't actually been in).

The "SkyTeam" lounges are great (I've been to LHR, IST and HKG), offering a good lounge experience with decent food, and nice showers in LHR (and they let you take a couple of cold Heineken into the showers with you -- just the thing to recover from a long over water flight).

KL lounges are generally underwhelming.
WhIteSidE is offline  
Old May 2, 2016, 10:17 pm
  #36  
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,793
The alcohol is self-service in the AF lounge at SFO.

Neil
missamo80 is offline  
Old Mar 7, 2017, 1:18 pm
  #37  
 
Join Date: Sep 2009
Location: SFO
Programs: AS MVP, FB Silver (former UA 1K)
Posts: 161
Tight Access @ SFO

This is my second visit to this lounge as a Priority Pass card holder, but the first time I was admitted. Just barely. The lounge dragon stated that I was the last to be admitted because the lounge is "getting full." I will post photos shortly, but the lounge was virtually empty apart from the back room, which might have been one-third full.

The lounge might fill full later as this was >3.5 hrs before the KLM and >4 hrs before the AF departure. My domestic flight departs hours before those flights so I'll be long gone before the lounge begins to fill.

Even though ugh I got in just under the wire, it is apparent that this lounge's admission policy makes Priority Pass of limited value to an SFO-based flyer. I can certainly understand that access must be limited at times. Barring entry to Priority Pass members to a largely empty lounge is not justifiable.
Tunapalooza is offline  
Old Mar 7, 2017, 1:45 pm
  #38  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Originally Posted by Tunapalooza
This is my second visit to this lounge as a Priority Pass card holder, but the first time I was admitted. Just barely. The lounge dragon stated that I was the last to be admitted because the lounge is "getting full." I will post photos shortly, but the lounge was virtually empty apart from the back room, which might have been one-third full.

The lounge might fill full later as this was >3.5 hrs before the KLM and >4 hrs before the AF departure. My domestic flight departs hours before those flights so I'll be long gone before the lounge begins to fill.

Even though ugh I got in just under the wire, it is apparent that this lounge's admission policy makes Priority Pass of limited value to an SFO-based flyer. I can certainly understand that access must be limited at times. Barring entry to Priority Pass members to a largely empty lounge is not justifiable.
Sounds a lot like the AS Lounge policy now....I think they really don't want PP customers, but somehow feel the need to keep their affiliation active to fill in a few hours a day with extra revenue, but it's really inexcusable to put out the old "we're too crowded" excuse when there is clearly reasonable capacity.
PDXPremier is offline  
Old Mar 7, 2017, 3:41 pm
  #39  
 
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
FWIW I believe that the AF lounge at SFO also accepts DL SkyClub membership, so that might provide another source of crowding/option to enter depending on perspective. I believe that SC Exec members can bring in two guests or spouse + children.
worldwidedreamer is offline  
Old Mar 7, 2017, 3:54 pm
  #40  
 
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
Originally Posted by PDXPremier
it's really inexcusable to put out the old "we're too crowded" excuse when there is clearly reasonable capacity.
while I tend to feel even more strongly (that PP has deeply oversold their product given the frequency of denied entry), I would also say this may be a case where I understand the AF/KLM approach. My guess is the lounge is busiest in the 45 minutes - 3 hours before departure - the couple hours before boarding - so I can see why they would want to make sure to keep capacity open as they approached that window.
aCavalierInCoach is offline  
Old Mar 7, 2017, 10:23 pm
  #41  
 
Join Date: Sep 2009
Location: SFO
Programs: AS MVP, FB Silver (former UA 1K)
Posts: 161
Here are the photos of the KLM/AF SFO lounge that was "getting full," thereby denying access to any subsequent Priority Pass member. Keep in mind that this was >2.5 hours before any KLM or AF departure. I would expect the lounge to fill eventually, but the lounge was far from "getting full." If Priority Pass members are going to be denied entry as a matter of course during the three hours prior to KLM or AF departures, then be honest about it.





Tunapalooza is offline  
Old Mar 8, 2017, 6:45 am
  #42  
 
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 672
Seems like we are seeing a pattern with priority pass lounges.

I think the unfortunate reality is that an increase in priority pass guests across the system is leading to these types of policies. The days where we could count on priority pass for guaranteed lounge access may be over.
Bretmd is offline  
Old Mar 8, 2017, 7:44 am
  #43  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Hopefully it will eventually correct itself. As we see customers moving from dedicated airline programs to credit card programs with Priority Pass as a benefit, we've seen this explosion in PP use. But over time, if there's demand, more lounges may join, or PP could build their own in key areas. There are really only a couple spots that come to mind where PP is denied on a regular basis -- SFO and SEA.

A more strategically placed Club at SEA, or a Club at SFO would take a lot of the pressure off.
channa is offline  
Old Mar 8, 2017, 8:38 pm
  #44  
 
Join Date: Mar 2015
Location: SEA
Programs: AS MVP , Delta Gold Medallion, "Credit Card" status for various hotels
Posts: 672
Originally Posted by channa
Hopefully it will eventually correct itself. As we see customers moving from dedicated airline programs to credit card programs with Priority Pass as a benefit, we've seen this explosion in PP use. But over time, if there's demand, more lounges may join, or PP could build their own in key areas. There are really only a couple spots that come to mind where PP is denied on a regular basis -- SFO and SEA.

A more strategically placed Club at SEA, or a Club at SFO would take a lot of the pressure off.
i hope you are right. There's definitely a lot of demand and potential profit with the increase in priority pass cardholders.

As a positive datapoint, my husband was granted entry into the AF/KLM lounge at SFO this morning around 9:00AM.
Bretmd is offline  
Old Mar 8, 2017, 10:02 pm
  #45  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Originally Posted by Tunapalooza
Here are the photos of the KLM/AF SFO lounge that was "getting full," thereby denying access to any subsequent Priority Pass member. Keep in mind that this was >2.5 hours before any KLM or AF departure. I would expect the lounge to fill eventually, but the lounge was far from "getting full." If Priority Pass members are going to be denied entry as a matter of course during the three hours prior to KLM or AF departures, then be honest about it.





To be honest, nobody is being honest about it....I think there are unpublished time frames in which PP holders are being denied access regardless of lounge capacity. The way that both the airlines and Priority Pass get away with it is by saying that they "anticipate being crowded" so they don't have room for PP.
PDXPremier is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.