Rebooking Due to Weather
Jan 25, 2015, 5:28 pm
#1
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Rebooking Due to Weather
My dad is traveling between SEA and EWR on 1/27. We chose 1/27 since there was U space at the time of the booking. However, due to the inclement weather in the NYC area on 1/27, I considered rebooking him to 1/29 or 1/30. After speaking to an AS CSR, I was told they won't be able to rebook him in F unless there's U space, which there isn't. Is this really the case for confirmed F passengers using upgrade certificates? I was also told that since the upgrade cleared at the time of the booking, the certificate won't be refunded back to me if my dad were to sit in Economy.
Jan 25, 2015, 5:53 pm
#2
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My dad is traveling between SEA and EWR on 1/27. We chose 1/27 since there was U space at the time of the booking. However, due to the inclement weather in the NYC area on 1/27, I considered rebooking him to 1/29 or 1/30. After speaking to an AS CSR, I was told they won't be able to rebook him in F unless there's U space, which there isn't. Is this really the case for confirmed F passengers using upgrade certificates? I was also told that since the upgrade cleared at the time of the booking, the certificate won't be refunded back to me if my dad were to sit in Economy.
They aren't going to give an upgrade away if they believe they can sell the seat. Unfortunately, you're inside the upgrade window, so even if they don't sell the seat, it's most likely going to be given to a 75K at the top of the list.
Jan 25, 2015, 6:38 pm
#4
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1/27 is still two days away....if he has a confirmed F seat on this VERY tough route for upgrades, I would say keep the flight as is....weather can change for better or worse in a matter of minutes...if there is no U space for him to change to, there is no advantage to changing flights now...chances are, as shown with the PHL flights this weekend, the flight will probably fly although it may be delayed....not a big deal, especially if he is sitting in F 
Jan 25, 2015, 7:04 pm
#5
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Thanks for the info everyone. What concerns my family and I is that my dad is handicapped. We already requested wheelchair assistance for him since he's unable to walk long distances.
I will keep the reservation as is and see how things go.
I will keep the reservation as is and see how things go.
Jan 25, 2015, 7:20 pm
#6
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Currently I'd say this is the best bet ^
Originally Posted by Jimgotkp
Thanks for the info everyone. What concerns my family and I is that my dad is handicapped. We already requested wheelchair assistance for him since he's unable to walk long distances.
I will keep the reservation as is and see how things go.
I will keep the reservation as is and see how things go.
Jan 25, 2015, 7:30 pm
#7
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And rest assured, that if you father ends up in coach, it is not the end of the world. I fly my 86 year old handicapped mother in AS coach all the time, and the flight attendants have always been more than kind to her. We put her in 6C, a handicapped seat that is often available at the last minute and the FA's help her to the FC lav whenever she needs it.
Jan 25, 2015, 9:46 pm
#8
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True, but it's still a bummer when he arranged his travel dates around U space availability, especially on a route like SEA-EWR. He also paid the extra $100 to get a GGU-eligible fare, which isn't much money to many people, but it is for him.
Jan 25, 2015, 10:14 pm
#9
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As a FYI they are made available, as many folks do like them who hold status- but there is the caveat of being reseated if the seat is required for someone handicapped.
Jan 26, 2015, 1:01 pm
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Jan 26, 2015, 1:31 pm
#12
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I was told someone was sitting in 6C, so 6B was the only seat that was open. Asked if the person in 6C was handicapped, but the CSR had no clue and told me to have my dad ask at the ticket counter.
Jan 26, 2015, 3:31 pm
#13
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