Last edit by: Boraxo
Summary of Retention Offers
4/3/2013
Spend:?; Retention offer: $37.50 + 5,000 miles; Result: Keep.
7/21/2013
Spend:?; Retention offer: $75 + 5,000 miles; Result: Keep.
7/22/2013
Spend: 35-40k annually; Retention offer: APR reduction, AF refund, 5,000 miles; Result: Keep.
11/29/2013
Spend: $3K annually; Retention offer: None; Result: Conversion to Bank Americard Travel Rewards card.
11/25/2015
Spend :$1K annually; Retention offer: 2,500 miles; Result: Keep.
8/4/2016
Spend: $2,800 annually; Retention offer: None; Result: Closure.
10/15/2016
Spend: $1,100 in 11 months; Retention offer: None; Result: Closure.
01/03/2017
Spend :$1K annually; Retention offer: 2,500 miles; Result: Keep.
01/03/2017
Spend :$15K annually; Retention offer: Convert to BA Travel Rewards Card; Result: Closure.
09/04/2020
No Retention offer: Result: Closure
9/25/2020
Spend $700 annually. No retention offer. Result: Uncertain, may close.
4/3/2013
Spend:?; Retention offer: $37.50 + 5,000 miles; Result: Keep.
7/21/2013
Spend:?; Retention offer: $75 + 5,000 miles; Result: Keep.
7/22/2013
Spend: 35-40k annually; Retention offer: APR reduction, AF refund, 5,000 miles; Result: Keep.
11/29/2013
Spend: $3K annually; Retention offer: None; Result: Conversion to Bank Americard Travel Rewards card.
11/25/2015
Spend :$1K annually; Retention offer: 2,500 miles; Result: Keep.
8/4/2016
Spend: $2,800 annually; Retention offer: None; Result: Closure.
10/15/2016
Spend: $1,100 in 11 months; Retention offer: None; Result: Closure.
01/03/2017
Spend :$1K annually; Retention offer: 2,500 miles; Result: Keep.
01/03/2017
Spend :$15K annually; Retention offer: Convert to BA Travel Rewards Card; Result: Closure.
09/04/2020
No Retention offer: Result: Closure
9/25/2020
Spend $700 annually. No retention offer. Result: Uncertain, may close.
AS Bank of America (BofA) Visa: Retention/Conversion?
#166
Join Date: Mar 2016
Posts: 398
Just received 2,500 bonus points for retention.
AF hit about 3 weeks ago, called to cancel. Mentioned that i was MVP and receiving most of the card benefits anyways now, although I don't think that mattered. She mentioned something was already showing on my account without needing an explanation.
Took the offer.
AF hit about 3 weeks ago, called to cancel. Mentioned that i was MVP and receiving most of the card benefits anyways now, although I don't think that mattered. She mentioned something was already showing on my account without needing an explanation.
Took the offer.
#168


Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Plt, HH Dia, Nexus, Pilot FlyingJ Preferred, CFA1 Red
Posts: 5,337
Wife's AF is just about due. She hates any card with an AF (even if it comes with a companion fare) so called to cancel. No miles offer, but accepted offer to convert to the no fee Travel Rewards card.
Got follow up call and then mailing to call BofA regarding the conversion. Rep she talked to said wife would lose her miles if she closed her Alaska card (
) which annoyed wife to forgo the Travel Rewards card and cancel entirely.
Transferred to a retention rep who after chatting, agreed to cancel existing card and open another one with 30K sign up bonus. Unsurprisingly, letter arrived today that new card app was denied due to "sufficient number of accounts".
Got follow up call and then mailing to call BofA regarding the conversion. Rep she talked to said wife would lose her miles if she closed her Alaska card (
) which annoyed wife to forgo the Travel Rewards card and cancel entirely.Transferred to a retention rep who after chatting, agreed to cancel existing card and open another one with 30K sign up bonus. Unsurprisingly, letter arrived today that new card app was denied due to "sufficient number of accounts".
#169

Join Date: Oct 2011
Posts: 4,167
Wife's AF is just about due. She hates any card with an AF (even if it comes with a companion fare) so called to cancel. No miles offer, but accepted offer to convert to the no fee Travel Rewards card.
Got follow up call and then mailing to call BofA regarding the conversion. Rep she talked to said wife would lose her miles if she closed her Alaska card (
) which annoyed wife to forgo the Travel Rewards card and cancel entirely.
Transferred to a retention rep who after chatting, agreed to cancel existing card and open another one with 30K sign up bonus. Unsurprisingly, letter arrived today that new card app was denied due to "sufficient number of accounts".
Got follow up call and then mailing to call BofA regarding the conversion. Rep she talked to said wife would lose her miles if she closed her Alaska card (
) which annoyed wife to forgo the Travel Rewards card and cancel entirely.Transferred to a retention rep who after chatting, agreed to cancel existing card and open another one with 30K sign up bonus. Unsurprisingly, letter arrived today that new card app was denied due to "sufficient number of accounts".
#170


Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Plt, HH Dia, Nexus, Pilot FlyingJ Preferred, CFA1 Red
Posts: 5,337
#171
Join Date: May 2013
Programs: AAdvantage Platinum, Alaska MVP Gold, Marriott Gold, SPG Gold, Hertz #1 Gold
Posts: 29
Was planning on keeping card anyway for Companion Ticket but called for a retention offer and the agent offered me 2,500 bonus miles with no required spend. She would not waive AF. I accepted offer.
#172

Join Date: Oct 2011
Posts: 4,167
#173
Join Date: Apr 2017
Location: BNA, ATL
Programs: AS MVPG, LH, Marriott Titanium, National Executive Elite
Posts: 118
Then there are those who manufacture spending and rake in a few more tickets per year. Too much effort with too much risk for me to deal with it though.
#174
FlyerTalk Evangelist


Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,728
no love
AF posted a few days ago. Called and no retention offer. No surprise as my DW didn't spend much on it. We'll wait a couple months and see if we can get her a new one.
#175
FlyerTalk Evangelist




Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,809
Conversion: No longer interested in AS Visa Signature due to home base transfer. Rang in and said I'd cancel unless BofA rep could convert me into the no-free Travel Rewards product. Friendly rep did so in three minutes without a murmur.
#178




Join Date: Jan 2016
Posts: 258
Hi All,
Quick question before canceling my Alaska cards... I have one Alaska personal and two Alaska business cards. In my Alaska Airlines account, I have these listed as the companion fares (four for some reason - annual fee should be posting soon):
Special Fare Bank of America Companion Fare Cities... Varies 08-28-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 06-11-2018
I assume if I cancel all 3 cards that I will lose all these companion fares? The only relevant one is the last one since I might possibly use it next year. But not likely enough that I should renew the card though...
But my points will be unaffected, right? Thank you,
--Kyle
Quick question before canceling my Alaska cards... I have one Alaska personal and two Alaska business cards. In my Alaska Airlines account, I have these listed as the companion fares (four for some reason - annual fee should be posting soon):
Special Fare Bank of America Companion Fare Cities... Varies 08-28-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 06-11-2018
I assume if I cancel all 3 cards that I will lose all these companion fares? The only relevant one is the last one since I might possibly use it next year. But not likely enough that I should renew the card though...
But my points will be unaffected, right? Thank you,
--Kyle
#180


Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Plt, HH Dia, Nexus, Pilot FlyingJ Preferred, CFA1 Red
Posts: 5,337
Hi All,
Quick question before canceling my Alaska cards... I have one Alaska personal and two Alaska business cards. In my Alaska Airlines account, I have these listed as the companion fares (four for some reason - annual fee should be posting soon):
Special Fare Bank of America Companion Fare Cities... Varies 08-28-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 06-11-2018
I assume if I cancel all 3 cards that I will lose all these companion fares? The only relevant one is the last one since I might possibly use it next year. But not likely enough that I should renew the card though...
But my points will be unaffected, right? Thank you,
--Kyle
Quick question before canceling my Alaska cards... I have one Alaska personal and two Alaska business cards. In my Alaska Airlines account, I have these listed as the companion fares (four for some reason - annual fee should be posting soon):
Special Fare Bank of America Companion Fare Cities... Varies 08-28-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 09-11-2017
Special Fare Bank of America Companion Fare Cities... Varies 06-11-2018
I assume if I cancel all 3 cards that I will lose all these companion fares? The only relevant one is the last one since I might possibly use it next year. But not likely enough that I should renew the card though...
But my points will be unaffected, right? Thank you,
--Kyle
The last code is an interesting case. I thought that the annual code will only post after the annual fee hits the account. Not sure if that one would be clawed back if you got BofA to reverse the AF on closure.



