Jan 7, 2013, 8:35 am
Last edit by: dcpdxtrans
This is the continuation of a previous thread on this topic. To view the now-archived thread, please click here.
Consolidated benefits for AS Elites flying DL
MVP
MVPG/75K
Not elite specific: If in First on an AS segment or DL, and the ticket is issued by DL, you are entitled to 3 bags at 70 lbs. within the United States & Canada.
Consolidated benefits for AS Elites flying DL
MVP
- 50% Redeemable miles bonus
- Zone 1 Boarding
- Preferred Seating (except when booked in Basic Economy (E) fares)
- Space Available Upgrades (except when booked in Basic Economy (E) fares) within North America (excluding JFK-SEA/LAX/SFO & ATL-HNL)
MVPG/75K
- 100% Redeemable miles
- Zone 1 Boarding
- Preferred Seating (except when booked in Basic Economy (E) fares)[this benefit is now stale and no longer can AS elite status obtain preferred seating, rather, only main cabin--on a booking on 8/24/16, a DL agent confirmed this benefit expired previously]
- Space Available Upgrades (except when booked in Basic Economy (E) fares) within North America (excluding JFK-SEA/LAX/SFO & ATL-HNL)
Not elite specific: If in First on an AS segment or DL, and the ticket is issued by DL, you are entitled to 3 bags at 70 lbs. within the United States & Canada.
The Consolidated MVP/G/75K Benefits on Delta Airlines Thread (2013 edition)
May 31, 2013, 2:25 pm
#31
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
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Doable, getting the agent to un-check you both in and splitting the PNR is another story.
Most of the time I am sure they'd be happy to do it.
DL SC was unwilling- had to tweet DLAssist to be added...
Originally Posted by golfingboy
Most of the time I am sure they'd be happy to do it.
Jun 7, 2013, 12:46 pm
#32
Join Date: May 2013
Programs: Alaska Airlines 75K, HHonors Silver, Marriott Silver
Posts: 15
Posted this in the Delta forum and got little response. Can I try here?
I am AS MVPG for 2013 after being only AS MVP for the last few years. DL still has my status as AS MVP. I have contacted customer service via phone for both AS and DL, via email for DL, and have talked to ticketing agents in various airports for both airlines this year. They have all told me that the system has been updated, yet I checked in for my PSC-SLC-ATL-CAK (ugh) flight tomorrow, and sure enough it still says AS MVP.
Now, I believe that the differences between MVP and MVPG when on DL are pretty minor (2 free bags vs. 1, Sky Priority boarding). There's no difference in terms of upgrade priority, correct? Does MVPG get discounted Economy Comfort Seats? I've had no trouble getting exit row when desired.
Is it worth the continued effort to get this rectified? Or should I just let it go? I'll definitely be MVPG again in 2014. Will I have this same problem?
I am AS MVPG for 2013 after being only AS MVP for the last few years. DL still has my status as AS MVP. I have contacted customer service via phone for both AS and DL, via email for DL, and have talked to ticketing agents in various airports for both airlines this year. They have all told me that the system has been updated, yet I checked in for my PSC-SLC-ATL-CAK (ugh) flight tomorrow, and sure enough it still says AS MVP.
Now, I believe that the differences between MVP and MVPG when on DL are pretty minor (2 free bags vs. 1, Sky Priority boarding). There's no difference in terms of upgrade priority, correct? Does MVPG get discounted Economy Comfort Seats? I've had no trouble getting exit row when desired.
Is it worth the continued effort to get this rectified? Or should I just let it go? I'll definitely be MVPG again in 2014. Will I have this same problem?
Jun 7, 2013, 7:21 pm
#33
Join Date: Feb 2012
Location: SDF
Programs: AS MVPG, Hyatt Plat, SPG Gold
Posts: 290
Posted this in the Delta forum and got little response. Can I try here?
I am AS MVPG for 2013 after being only AS MVP for the last few years. DL still has my status as AS MVP. I have contacted customer service via phone for both AS and DL, via email for DL, and have talked to ticketing agents in various airports for both airlines this year. They have all told me that the system has been updated, yet I checked in for my PSC-SLC-ATL-CAK (ugh) flight tomorrow, and sure enough it still says AS MVP.
Now, I believe that the differences between MVP and MVPG when on DL are pretty minor (2 free bags vs. 1, Sky Priority boarding). There's no difference in terms of upgrade priority, correct? Does MVPG get discounted Economy Comfort Seats? I've had no trouble getting exit row when desired.
Is it worth the continued effort to get this rectified? Or should I just let it go? I'll definitely be MVPG again in 2014. Will I have this same problem?
I am AS MVPG for 2013 after being only AS MVP for the last few years. DL still has my status as AS MVP. I have contacted customer service via phone for both AS and DL, via email for DL, and have talked to ticketing agents in various airports for both airlines this year. They have all told me that the system has been updated, yet I checked in for my PSC-SLC-ATL-CAK (ugh) flight tomorrow, and sure enough it still says AS MVP.
Now, I believe that the differences between MVP and MVPG when on DL are pretty minor (2 free bags vs. 1, Sky Priority boarding). There's no difference in terms of upgrade priority, correct? Does MVPG get discounted Economy Comfort Seats? I've had no trouble getting exit row when desired.
Is it worth the continued effort to get this rectified? Or should I just let it go? I'll definitely be MVPG again in 2014. Will I have this same problem?
Try contacting @DeltaAssist and then @AlaskaAir on twitter to try and fix it. I find their Social Media teams very good.
Jun 7, 2013, 7:36 pm
#34
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Posted this in the Delta forum and got little response. Can I try here?
I am AS MVPG for 2013 after being only AS MVP for the last few years. DL still has my status as AS MVP. I have contacted customer service via phone for both AS and DL, via email for DL, and have talked to ticketing agents in various airports for both airlines this year. They have all told me that the system has been updated, yet I checked in for my PSC-SLC-ATL-CAK (ugh) flight tomorrow, and sure enough it still says AS MVP.
Now, I believe that the differences between MVP and MVPG when on DL are pretty minor (2 free bags vs. 1, Sky Priority boarding). There's no difference in terms of upgrade priority, correct? Does MVPG get discounted Economy Comfort Seats? I've had no trouble getting exit row when desired.
Is it worth the continued effort to get this rectified? Or should I just let it go? I'll definitely be MVPG again in 2014. Will I have this same problem?
I am AS MVPG for 2013 after being only AS MVP for the last few years. DL still has my status as AS MVP. I have contacted customer service via phone for both AS and DL, via email for DL, and have talked to ticketing agents in various airports for both airlines this year. They have all told me that the system has been updated, yet I checked in for my PSC-SLC-ATL-CAK (ugh) flight tomorrow, and sure enough it still says AS MVP.
Now, I believe that the differences between MVP and MVPG when on DL are pretty minor (2 free bags vs. 1, Sky Priority boarding). There's no difference in terms of upgrade priority, correct? Does MVPG get discounted Economy Comfort Seats? I've had no trouble getting exit row when desired.
Is it worth the continued effort to get this rectified? Or should I just let it go? I'll definitely be MVPG again in 2014. Will I have this same problem?
Another trick you can try is removing your frequent flyer # in your reservation and save. Then re add it again and see if it picks up that you are Gold.
If it does not work, try the twitter teams like the above poster suggested.
Jul 4, 2013, 9:46 pm
#36
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
I think this is a more gray area... officially I don't think this is supported, but DL gate agents have the power. Note, its rare for a cabin to be this empty even as a hypothetical..
Jul 5, 2013, 6:37 am
#38
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
If the agent wants to move you, all they need is your seat # and drag you from your seat to any open F seat with the mouse.
Bottom line, the agent is following the rules and isn't going to upgrade you.
Jul 9, 2013, 9:34 am
#39
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
7/3/13: DL 4537 GEG-LAX 1 and 2 for 8 open F. Two MVPs upgraded!
7/6/13: DL 4804 LAX-GEG 1 and 2 for 8 open F. Flight cancelled due to no aircraft/crew (Saturday evening after the Asiana incident at SFO and SkyWest apparently decided not to fly this new route in favor of others). Rebooked on DL 183 LAX-SEA on 7/7/13 (confirmed F for both MVPs because of IRROPS) connecting to a QX flight to GEG (with all F seats).
7/6/13: DL 4804 LAX-GEG 1 and 2 for 8 open F. Flight cancelled due to no aircraft/crew (Saturday evening after the Asiana incident at SFO and SkyWest apparently decided not to fly this new route in favor of others). Rebooked on DL 183 LAX-SEA on 7/7/13 (confirmed F for both MVPs because of IRROPS) connecting to a QX flight to GEG (with all F seats).
Aug 28, 2013, 4:38 pm
#40
Join Date: Apr 2011
Location: SFO
Programs: Alaska MVPG 75K, SPG Gold, HHonors Gold, Amex Plat
Posts: 215
I'm flying SEA->JFK->SVO on DL ('B' fare) next week and am an AS MVPG.
I used my DL miles to upgrade to JFK->SVO segment and ever since that happened, my SEA->JFK segment shows only 'Upgrade eligible' not 'Medallion upgrade requested'
Contacting DL by phone and twitter, they both said that it won't show upgrade requested and will clear at the airport.
That doesn't sound right, does it?
I used my DL miles to upgrade to JFK->SVO segment and ever since that happened, my SEA->JFK segment shows only 'Upgrade eligible' not 'Medallion upgrade requested'
Contacting DL by phone and twitter, they both said that it won't show upgrade requested and will clear at the airport.
That doesn't sound right, does it?
Sep 5, 2013, 4:01 pm
#41
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
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Sep 11, 2013, 8:33 am
#42
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
SPG Platinum Members to Start Receiving Upgrades when Flying Delta
DL claims AS MVP/G/75K will have higher priority than SPG Plat but I don't have much faith in that
DL claims AS MVP/G/75K will have higher priority than SPG Plat but I don't have much faith in that
Sep 11, 2013, 10:15 am
#43
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Join Date: Jun 2001
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I wouldn't argue that SPG Plats are going to see many upgrades out of this from Delta but I don't see the reason for cynicism in managing upgrade priorities. 'The computers' do it for Delta; automatic runs 5+ days in advance right up the the at-airport window, and then GAs let the computers manage upgrades and standbys (including spitting out new BPs at the scanner).
Sep 11, 2013, 10:24 am
#44
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
SPG Platinum Members to Start Receiving Upgrades when Flying Delta
DL claims AS MVP/G/75K will have higher priority than SPG Plat but I don't have much faith in that
DL claims AS MVP/G/75K will have higher priority than SPG Plat but I don't have much faith in that
DL really should prioritize AS elites above AF/KL as they do not offer any form of complimentary upgrades to DL elites. Both airlines give each other EC.I am pretty sure DL will great a new "UP" group for SPG elites to ensure they fall below AF/KL/AS elites.
Sep 11, 2013, 5:57 pm
#45
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
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At least, now we have official confirmation that we are pooled with AF/KL elites DL really should prioritize AS elites above AF/KL as they do not offer any form of complimentary upgrades to DL elites. Both airlines give each other EC.
I am pretty sure DL will great a new "UP" group for SPG elites to ensure they fall below AF/KL/AS elites.
Great. Well would be nice if they did put AS in its own group and do upgrades before the GA starts boarding...
Originally Posted by golfingboy
SPG Platinum Members to Start Receiving Upgrades when Flying Delta
DL claims AS MVP/G/75K will have higher priority than SPG Plat but I don't have much faith in that
DL claims AS MVP/G/75K will have higher priority than SPG Plat but I don't have much faith in that
DL really should prioritize AS elites above AF/KL as they do not offer any form of complimentary upgrades to DL elites. Both airlines give each other EC.I am pretty sure DL will great a new "UP" group for SPG elites to ensure they fall below AF/KL/AS elites.
Great. Well would be nice if they did put AS in its own group and do upgrades before the GA starts boarding...