Upgrade screwed me out of PreCheck
May 25, 2012, 2:16 pm
#1
Original Poster
Join Date: Jan 2011
Location: Seattle, WA
Programs: AA 2MM, DL D360
Posts: 125
Upgrade screwed me out of PreCheck
Had an early morning flight yesterday out of SEA. I had tried to check in the night before, but couldn't - got all the way through the check-in process online, but right before it should have printed my BP, it said "Airport Check-In Required".
I've had this happen before, quite often - apparently when the upgrade is applied, if the upgraded ticket doesn't "associate" with the original ticket properly, they have to print a flight coupon at the airport and attach it to your BP. Which means, that you have to go to an agent, which means - no PreCheck!
(I know, first world problems)
Anyone know how to fix this problem? Can they "associate" the ticket somehow if I call the Gold line, so I can still check in online or at a kiosk? Losing time on an early morning flight to standing in line for my BP, not getting pre-checked, etc. cuts into my ability to get coffee before I board, and NO ONE should be subjected to that.
I've had this happen before, quite often - apparently when the upgrade is applied, if the upgraded ticket doesn't "associate" with the original ticket properly, they have to print a flight coupon at the airport and attach it to your BP. Which means, that you have to go to an agent, which means - no PreCheck!
(I know, first world problems)
Anyone know how to fix this problem? Can they "associate" the ticket somehow if I call the Gold line, so I can still check in online or at a kiosk? Losing time on an early morning flight to standing in line for my BP, not getting pre-checked, etc. cuts into my ability to get coffee before I board, and NO ONE should be subjected to that.
May 25, 2012, 2:36 pm
#2
Join Date: Feb 2011
Location: Maui OGG Hoity-Toityville
Programs: AS MVP Gold, Marriott Rewards Silver,United Miles plus Hawaiian Air AirTran SWA
Posts: 579
Upgrade screwed me out of PreCheck
You can still go thru the First Class / gold security line
Yes a bit longer than Pre., but miles shorter than the regular lines.
Yes a bit longer than Pre., but miles shorter than the regular lines.
May 25, 2012, 3:45 pm
#4
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
May 25, 2012, 4:50 pm
#5
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
I have this happen when booking mileage upgrades. Something in the system goes awray but not always....just sometimes 
If it were a 48 hour instnat upgrade causing me the extra step of going to the airport to check in it wouldnt bother me...I'd be happy just to sit in F
When I am spending and using my miles to upgrade when I book the flight...which even ma and pa kettle can do...that irritates me
If it were a 48 hour instnat upgrade causing me the extra step of going to the airport to check in it wouldnt bother me...I'd be happy just to sit in F
When I am spending and using my miles to upgrade when I book the flight...which even ma and pa kettle can do...that irritates me
May 25, 2012, 5:31 pm
#6
Join Date: Apr 2010
Location: PRG/ Ester, AK
Programs: AS MVPG75k
Posts: 451
hmmm... this explains why myself and another pre check eligible companion both got the red light last week at SEA.
we re-checked bags after international arrival and got BP from the counter agent. wish we'd been told that would make us pre-check ineligible as the checkpoint took almost 20min... way longer than the regular elite line.
we re-checked bags after international arrival and got BP from the counter agent. wish we'd been told that would make us pre-check ineligible as the checkpoint took almost 20min... way longer than the regular elite line.
May 25, 2012, 5:47 pm
#7
Join Date: Oct 2008
Location: SEA
Programs: All Around Nobody
Posts: 861
hmmm... this explains why myself and another pre check eligible companion both got the red light last week at SEA.
we re-checked bags after international arrival and got BP from the counter agent. wish we'd been told that would make us pre-check ineligible as the checkpoint took almost 20min... way longer than the regular elite line.
we re-checked bags after international arrival and got BP from the counter agent. wish we'd been told that would make us pre-check ineligible as the checkpoint took almost 20min... way longer than the regular elite line.
May 25, 2012, 6:51 pm
#9
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
I have called the Gold desk and they found the issue and have always been able to "fix" it for me so that I could print from my hotel or by using a kiosk. You could try that also, but hopefully, once the agent issues you a boarding pass just go right around the corner and reprint it as was suggested.
May 25, 2012, 7:36 pm
#10
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
May 29, 2012, 9:45 am
#13
Original Poster
Join Date: Jan 2011
Location: Seattle, WA
Programs: AA 2MM, DL D360
Posts: 125