My Wallet expiration questions
Sep 9, 2010, 10:40 am
#1
Ambassador: Alaska Airlines
Original Poster
Join Date: Feb 2008
Location: ANC, SAP
Programs: AS MVP Gold, Priority Pass
Posts: 1,863
My Wallet expiration questions
Loving My Wallet function! Thank you AS, this is a HUGE asset!
Question for all about expirations:
If the expiration is listed as, say 1/1/11, does that mean travel must be completed by 1/1/11, or that credit must be spent by 1/1/11?
Thanks in advance!
Question for all about expirations:
If the expiration is listed as, say 1/1/11, does that mean travel must be completed by 1/1/11, or that credit must be spent by 1/1/11?
Thanks in advance!
Sep 9, 2010, 11:00 am
#2
Join Date: Mar 2008
Location: Between BLI & PAE.
Programs: Nada of note these days….
Posts: 1,287
I think you have to burn the credit by the expiration date. The travel can take place after the date if the credit is burned for purchase on or before the expiration date.
Where's Missy when you need her? Oh that's right, the luck girl is on vacation....
Where's Missy when you need her? Oh that's right, the luck girl is on vacation....
Sep 9, 2010, 11:10 am
#3
Ambassador: Alaska Airlines
Original Poster
Join Date: Feb 2008
Location: ANC, SAP
Programs: AS MVP Gold, Priority Pass
Posts: 1,863
However, since some of the credit is from cancelled and changed tickets, I thought the terms of that credit used to be different, but who knows.
Sep 9, 2010, 12:28 pm
#4
Join Date: Apr 2009
Programs: Alaska Airlines
Posts: 227
Those credits are individual certificates with separate expiration dates.
Think of your My Wallet as a Certificate holder.
Sep 10, 2010, 1:35 am
#6
Ambassador: Alaska Airlines
Original Poster
Join Date: Feb 2008
Location: ANC, SAP
Programs: AS MVP Gold, Priority Pass
Posts: 1,863
Thanks for the help. However, the confusion is that in addition to certificates, mywallet holds ticket credits from cancelled or partially unused tickets, etc. My impression was that (at least previously) this type of credit expired 1 year from original date of travel...or was it 1 year from original date of purchase?
Sep 10, 2010, 5:02 am
#7
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Looking at expiration dates in My Wallet its based on date of purchase. Whats odd is a few days ago i booked a ticket using my wallet funds and cancelled it. That money now shows an expiration that is one year after the date of the new purchase
Sep 10, 2010, 5:15 am
#8
Join Date: Feb 2004
Location: California
Programs: Alaska MVPG, SWA CP, SWA A list, Hyatt Platinum, Hhilton Gold, Makai Club
Posts: 244
CD King
Would love to see that confirmed by AS ie, that funds removed from My Wallet "have been to the fountain of youth" and now bear a new expiration date based on the date they were most recently removed from My Wallet
Anyone from AS able to confirm?
Anyone from AS able to confirm?
Sep 10, 2010, 9:04 am
#9
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
This has happened to me - purchase ticket with expiring voucher, cancel ticket, new voucher has 1 year expiry.
So far I haven't lost any funds, but I'm not sure if it's an official policy so much as an implementation detail that lands in our favor. Sort of like the old OLCI that had a 24-hour rolling checkin and SDC window. I miss being able to change a late night flight to the next morning and vice versa.
So far I haven't lost any funds, but I'm not sure if it's an official policy so much as an implementation detail that lands in our favor. Sort of like the old OLCI that had a 24-hour rolling checkin and SDC window. I miss being able to change a late night flight to the next morning and vice versa.
Sep 10, 2010, 9:40 am
#10
Join Date: Aug 2010
Location: YVR
Posts: 208
I had 2 canceled tickets that I recently deposited into my wallet(cancelled last year, but I was in no rush to pay the cancellation fee until I knew I would use the funds-no status here
) When I deposited them, the expiration date mysteriously bumped forward 1 month.
Feb 13, 2015, 7:56 pm
#11
Join Date: Feb 2012
Posts: 599
Bumping a really old thred - but wanted to confirm if the fountain of youth mentioned above is still valid/applicable? Basically can I use my wallet funds to buy a ticket, but later of if i cancel new ticket the fund expiration will extend?