Little Debbie coupons
Aug 9, 2010, 9:22 am
#1
Original Poster
Join Date: Mar 2001
Location: Milwaukee, Wi. USA
Posts: 675
Little Debbie coupons
When the $10 Little Debbie coupons were available, my family used four of them on four one way tickets from Boston to Milwaukee for the weekend of August 8th. The use of these vouchers was shown as "confirmed" when we booked these flights months ago.
When we attempted to check in at Boston Airport August 8th., the ticket counter demanded an extra $10 collection because the Little Debbie coupons were retroactively disallowed.
Anyone else have this same problem? If so, please PM me and we can discuss what we might do about it. Once a ticket is sold and a coupon discount applied, I am aware of nothing in the law or the administrative regulations that allows it to be retroactively disallowed.
When we attempted to check in at Boston Airport August 8th., the ticket counter demanded an extra $10 collection because the Little Debbie coupons were retroactively disallowed.
Anyone else have this same problem? If so, please PM me and we can discuss what we might do about it. Once a ticket is sold and a coupon discount applied, I am aware of nothing in the law or the administrative regulations that allows it to be retroactively disallowed.
Aug 9, 2010, 9:34 am
#2
Join Date: Dec 2007
Posts: 2,412
I have not experienced this issue.
Aug 9, 2010, 9:37 am
#3
Join Date: Feb 2010
Location: DCA & BWI
Posts: 31
Wow. I used the Little Debbie discounts on many flights earlier this year and never had any troubles.
"Retroactively disallowed" - that is very puzzling and troubling. Call AirTran and let us know what you hear.
"Retroactively disallowed" - that is very puzzling and troubling. Call AirTran and let us know what you hear.
Aug 9, 2010, 11:13 am
#4
Join Date: Jun 2010
Location: PA
Programs: Airtran A+ Elite, SPG Preferred Plus, Hilton HHonors Gold, AGR
Posts: 139
When the $10 Little Debbie coupons were available, my family used four of them on four one way tickets from Boston to Milwaukee for the weekend of August 8th. The use of these vouchers was shown as "confirmed" when we booked these flights months ago.
When we attempted to check in at Boston Airport August 8th., the ticket counter demanded an extra $10 collection because the Little Debbie coupons were retroactively disallowed.
Anyone else have this same problem? If so, please PM me and we can discuss what we might do about it. Once a ticket is sold and a coupon discount applied, I am aware of nothing in the law or the administrative regulations that allows it to be retroactively disallowed.
When we attempted to check in at Boston Airport August 8th., the ticket counter demanded an extra $10 collection because the Little Debbie coupons were retroactively disallowed.
Anyone else have this same problem? If so, please PM me and we can discuss what we might do about it. Once a ticket is sold and a coupon discount applied, I am aware of nothing in the law or the administrative regulations that allows it to be retroactively disallowed.
Aug 9, 2010, 12:31 pm
#5
Join Date: Feb 2010
Location: DCA & BWI
Posts: 31
In my opinion, once the ticket is booked and paid for I don't see how you can retroactively change the price of the ticket.
Aug 9, 2010, 2:53 pm
#6
Join Date: Jun 2010
Location: PA
Programs: Airtran A+ Elite, SPG Preferred Plus, Hilton HHonors Gold, AGR
Posts: 139
I would definitely call and complain.
Aug 9, 2010, 4:25 pm
#7
Join Date: Jun 2008
Location: MKE
Posts: 2,161
I too, used it several times earlier in the year. No problems.
Aug 10, 2010, 12:21 pm
#8
Join Date: Sep 2007
Posts: 15
When the $10 Little Debbie coupons were available, my family used four of them on four one way tickets from Boston to Milwaukee for the weekend of August 8th. The use of these vouchers was shown as "confirmed" when we booked these flights months ago.
When we attempted to check in at Boston Airport August 8th., the ticket counter demanded an extra $10 collection because the Little Debbie coupons were retroactively disallowed.
Anyone else have this same problem? If so, please PM me and we can discuss what we might do about it. Once a ticket is sold and a coupon discount applied, I am aware of nothing in the law or the administrative regulations that allows it to be retroactively disallowed.
When we attempted to check in at Boston Airport August 8th., the ticket counter demanded an extra $10 collection because the Little Debbie coupons were retroactively disallowed.
Anyone else have this same problem? If so, please PM me and we can discuss what we might do about it. Once a ticket is sold and a coupon discount applied, I am aware of nothing in the law or the administrative regulations that allows it to be retroactively disallowed.
I just called the 800 number, they said that there was some 'problem' with the billing system and that they would have to revalidate the coupon. It took them a minute or two to figure out how to do that, but once they did it, I was able to check in without any problem.
I had to do this on the return trip from Baltimore as well(I had booked 2 one way flights)
So I would just call the 800 number and complain and see if that works.
I had previously used a number of Little Debbie coupons without any problem.
Aug 10, 2010, 4:53 pm
#9
Join Date: Jun 2008
Location: MKE
Posts: 2,161
During OLCI, the system asked for an additional $10.00. I called and the CSR made the necessary adjustments, I checked in without incident.
Aug 13, 2010, 2:21 pm
#10
Join Date: Jan 2008
Posts: 470
Same Little Debbie "issue" during online check-in for my flight earlier this week. When I called, the rep I spoke with was familiar with the problem (she said the promotion is "reapplied" during the check-in process, and it was reapplying incorrectly.) She did a fix, which did not work, and I had to call back. The second rep just issued a manual credit so I could check-in. Quite the hassle for everyone IMO.