Topbonus does not recredit a single mile if one has to cancel an award flight. But I have once seen that they offer an insurance to cover that risk. Now I can not find anything on their website any more. Does anyone know if this product still exists and where I can find details please?
#2
This insurance is no longer offered from TB.
As far as I know it was discontinued in 2016.
But you can sue them to get the miles back.
In Germany it has already been done succesfully.
As far as I know it was discontinued in 2016.
But you can sue them to get the miles back.
In Germany it has already been done succesfully.
#5
Well, if the flight is cancelled, you are supposed to get at least 250 EUR in compensation. That's around 75-80k miles, i.e., about the amount you would expend for that flight, anyway.
Lufthansa and British Airways do credit miles for cancelled flights automatically. (Fortunately) I have not had the experience of cancelled award flights with airberlin (yet). They should do the same. If not, file a complaint here: https://www.airberlin.com/en/feedback/complaint
Cheers,
--j.
Lufthansa and British Airways do credit miles for cancelled flights automatically. (Fortunately) I have not had the experience of cancelled award flights with airberlin (yet). They should do the same. If not, file a complaint here: https://www.airberlin.com/en/feedback/complaint
Cheers,
--j.