AB: Couldn't check in online, denied boarding
Apr 26, 2015, 1:48 am
#31
Join Date: Dec 2013
Programs: AC, A3*G AB-G
Posts: 155
Forget about the website, in your shoes I would be focused on finding out exactly why you were taken off the plane despite having been given a boarding pass and what that means with respect to your ability to travel (at all) in the future.
Apr 26, 2015, 2:08 am
#32
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Since you were issued a boarding pass, my guess is that you did have valid tickets, but the NOVALIDTICKETS message concerns me. Did you buy tickets from a broker, use someone else's FF miles, airline employee travel privileges, or credit card?
As others have stressed, to help we need to know passport, country of residence, and exact routing.
As others have stressed, to help we need to know passport, country of residence, and exact routing.
Apr 26, 2015, 8:16 am
#34
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Trying to decipher this is a dead end. From what I recall last year, I get this even for a host of various reasons including itinerary not available for online check-in to online check-in window closed. Ticket is valid; airport was able to check-in without hassle. At AB, NOVALIDTICKETS is a generic error response.
Apr 27, 2015, 5:11 am
#36
Join Date: Apr 2005
Location: hong kong
Programs: Centurion, Lan Platinum, ANA Mileage Club, HHonors D, SPG G
Posts: 401
Start answering the questions the other posters in this thread are asking you and less going on and on about the visa. Only then, can we get somewhere in this thread. If you want help, "sadguy", that's how we're going to go about it.
Apr 29, 2015, 1:17 pm
#38
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,268
I wonder about this one because one of the more common reasons for not being allowed to do OLCI is that your ticket has been randomly selected for (oh joy) secondary security screening and because steps for secondary screening were not followed your ticket and your person had to be removed before the flight could take off.
May 1, 2015, 1:56 am
#40
Join Date: Dec 2013
Programs: AC, A3*G AB-G
Posts: 155
I am still confused as to why you are so focused on the error message and not the bigger issue at hand. Is there something that you are intentionally leaving out of the discussion?
May 1, 2015, 9:20 pm
#41
Original Poster
Join Date: Apr 2015
Posts: 12
Well Yes You're right that makes sense. I'm not leaving anything out it's just that I'm worried that there was some issue with my visa and that would be big problem obviously, the visa costed me alot of money and time... Air berlin didn't give me any concretes on as why I couldn't fly that day, so I'm trying to find some peace of mind that's all. I requested info from consulate so will learn one way or another.
May 2, 2015, 2:42 pm
#42
Join Date: Sep 2006
Location: Moscow
Programs: Marriott Titanium, IHG Diamond AMB
Posts: 1,756
The nearest U.S. consulate is the place to ask questions if you're unsure about your U.S. visa validity.
Most of the posters here probably can't understand why you're so worried about the transmission of your visa information. Not taking a flight is not yet a crime as far as I know
Most of the posters here probably can't understand why you're so worried about the transmission of your visa information. Not taking a flight is not yet a crime as far as I know
May 7, 2015, 11:17 pm
#43
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
ive rarely seen such an odd thread.
How someone can have been on an airplane, ready to travel to the US- then force to get off, told "you cannot fly"...and then for the last two weeks does nopthing more than ask strangers on a website (and messages to a US consulate) about how the airberlin website works.
Astonishing.
TWO WEEKS!!!!!
The day AB took me off the plane, BEFORE I left the gate, I would have known why they refused transport.
Airberlin had a legal responsibility to fly you, or explain why they wouldn't- you seem to think YOU have a responsibility to determine without speaking to AB as to how and why this occured. It is almost beyond comprehension that you are trying to 'fix' this without ABs involvement.
How someone can have been on an airplane, ready to travel to the US- then force to get off, told "you cannot fly"...and then for the last two weeks does nopthing more than ask strangers on a website (and messages to a US consulate) about how the airberlin website works.
Astonishing.
TWO WEEKS!!!!!
The day AB took me off the plane, BEFORE I left the gate, I would have known why they refused transport.
Airberlin had a legal responsibility to fly you, or explain why they wouldn't- you seem to think YOU have a responsibility to determine without speaking to AB as to how and why this occured. It is almost beyond comprehension that you are trying to 'fix' this without ABs involvement.
Feb 3, 2016, 5:09 pm
#44
Join Date: Jun 2014
Location: OSLO
Programs: SK Gold, AB Gold
Posts: 12
ive rarely seen such an odd thread.
How someone can have been on an airplane, ready to travel to the US- then force to get off, told "you cannot fly"...and then for the last two weeks does nopthing more than ask strangers on a website (and messages to a US consulate) about how the airberlin website works.
Astonishing.
TWO WEEKS!!!!!
The day AB took me off the plane, BEFORE I left the gate, I would have known why they refused transport.
Airberlin had a legal responsibility to fly you, or explain why they wouldn't- you seem to think YOU have a responsibility to determine without speaking to AB as to how and why this occured. It is almost beyond comprehension that you are trying to 'fix' this without ABs involvement.
How someone can have been on an airplane, ready to travel to the US- then force to get off, told "you cannot fly"...and then for the last two weeks does nopthing more than ask strangers on a website (and messages to a US consulate) about how the airberlin website works.
Astonishing.
TWO WEEKS!!!!!
The day AB took me off the plane, BEFORE I left the gate, I would have known why they refused transport.
Airberlin had a legal responsibility to fly you, or explain why they wouldn't- you seem to think YOU have a responsibility to determine without speaking to AB as to how and why this occured. It is almost beyond comprehension that you are trying to 'fix' this without ABs involvement.