yukk!! [dirty equipment complaint]
Oct 22, 2014, 10:55 pm
#1
Original Poster
Join Date: Nov 2012
Programs: NZ Silver; BA blue; Velocity red; Qantas Silver
Posts: 95
yukk!! [dirty equipment complaint]
This morning I flew AKL to BNE in BP and was disgusted to have such a dirty seat/equipment. Even the armrest with stowing space was full of crumbs but it was the fingernails that I found in there to be the last straw and I reported it to the crew!!!! This is unacceptable cleaning, or lack of, especially in BP. Have you noticed aircraft cleaning standards slipping?
Oct 23, 2014, 12:07 pm
#2
Join Date: Apr 2013
Location: New Zealand (most of the time)
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I haven't seen anything myself lately that's really bad apart from the terrible 763 cabin, but have heard a few people complaining about this on the 777 fleet, and have been told that aircraft cleaning has been reduced significantly as part of the cost cutting policies.
Oct 23, 2014, 12:15 pm
#3
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
I went on OKS (2 months old) a couple of weeks ago in Y+, and it was already looking yuck and dirty.
Nov 18, 2014, 4:59 pm
#7
Join Date: Mar 2012
Programs: Air NZ Silver.Qantas.Emerates
Posts: 54
This morning I flew AKL to BNE in BP and was disgusted to have such a dirty seat/equipment. Even the armrest with stowing space was full of crumbs but it was the fingernails that I found in there to be the last straw and I reported it to the crew!!!! This is unacceptable cleaning, or lack of, especially in BP. Have you noticed aircraft cleaning standards slipping?
The FA handed me some wipes to clean the tray table when they were dishing out the food. I think they should offer another option when you book, where you clean your own table and pay slightly less. Similar to seat/seat bag
Nov 19, 2014, 11:42 am
#8
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,118
I flew on a 733 back from Christchurch on Sunday and another back from Auckland on Tuesday. Both had horribly grubby greasy hand prints in numerous places overhead in the cabin.
I know the 763 and 733 fleet are old, and marks and ill-fitting panels are the reality of 18yr - 25yr old planes but IMHO there are absolutely no excuses for grubby hand prints presumably left by engineers when they could be cleaned so easily. If there is no attention to detail when it comes to basic cleaning it makes you wonder what else is ignored in the goal of delivering profit at all costs.
I know the 763 and 733 fleet are old, and marks and ill-fitting panels are the reality of 18yr - 25yr old planes but IMHO there are absolutely no excuses for grubby hand prints presumably left by engineers when they could be cleaned so easily. If there is no attention to detail when it comes to basic cleaning it makes you wonder what else is ignored in the goal of delivering profit at all costs.
Nov 19, 2014, 11:51 am
#9
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We've amended the title to conform with the FlyerTalk Rules.
JDiver
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Nov 19, 2014, 5:46 pm
#10
Join Date: May 2006
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I can confirm I had the same experience back from Nadi in PE.
The FA handed me some wipes to clean the tray table when they were dishing out the food. I think they should offer another option when you book, where you clean your own table and pay slightly less. Similar to seat/seat bag
The FA handed me some wipes to clean the tray table when they were dishing out the food. I think they should offer another option when you book, where you clean your own table and pay slightly less. Similar to seat/seat bag
