Cant Select Online Seats because its Eagle?
Sep 2, 2014, 3:31 pm
#1
Original Poster
Join Date: Jul 2014
Location: Hokitika, New Zealand
Programs: Air New Zealand
Posts: 144
Cant Select Online Seats because its Eagle?
On a upcoming booking from CHC-HKK, I have not been able to select any seats, comes up that it is unavailable. I emailed the helpdesk to shed some light on this.
"Thank you for your email in regards to seating.
.
I looked into your booking and because the flight is on the subsidiary Eagle air you are unfortunitly unable to do the seating online"
So, because it's Eagle, I can't select seats? Really? Anyone else come across this?
"Thank you for your email in regards to seating.
.
I looked into your booking and because the flight is on the subsidiary Eagle air you are unfortunitly unable to do the seating online"
So, because it's Eagle, I can't select seats? Really? Anyone else come across this?
Sep 2, 2014, 4:23 pm
#3
Join Date: Jan 2002
Location: New Zealand
Programs: NZ, IHG, Hilton, Accor, Hertz, FoundersCard
Posts: 298
Sep 2, 2014, 4:52 pm
#4
Join Date: Dec 2012
Location: South
Posts: 127
The help desk response is a cop out! They'll be some I.T. issue somewhere. Seat select would normally be available.