FlyBE and Air France co-operation
#46
Join Date: Nov 2010
Programs: Flying Blue, BA, Flybe Rubbish No Flights to Spain Programme
Posts: 14
Excellent first post.
Welcome to Flyertalk!
Welcome to Flyertalk!
I've been looking for alternatives .....
But there aren't any :-(
Stuck with Flybe and their 1 hour check in (AF = 30 mins)
I am so not happy with this change but it looks like unless I want to enrich Beardy Branson still further by paying his piratical train fares to reach a Eurostar terminus and spend an extra half day and about £400 more even than Flybe's ludicrously expensive flexible fares I have no choice.
For the record last week - premium eco AF flexible = £420 this week Flybe Eco + = £512.39 including the extra £10 they had to add because they are a value airline. They have a ****** cheek don't they?
AAAGGHHHHH!!!
It does make me laugh at the way they present this as an improvement for the customer!
#47
Join Date: Sep 2010
Location: Europe
Programs: FB Gold, M&M Senator, MR Gold, HH Gold
Posts: 72
Miles on codeshares with Flybe
Hi all,
I am to travel on an AF flight operated by Flybe and wonder whether or not those flights accrue miles and segments in FB? Anyone faced that situation or knows the answer ?
Many thanks
I am to travel on an AF flight operated by Flybe and wonder whether or not those flights accrue miles and segments in FB? Anyone faced that situation or knows the answer ?
Many thanks
#48
Join Date: Sep 2010
Location: Europe
Programs: FB Gold, M&M Senator, MR Gold, HH Gold
Posts: 72
Some elements to answer the question, found later today:
When you try to book an AF flight operated by Flybe on the AF website, you get this message at the miles calculator level "Ce tarif ne permet pas l'accumulation de miles Flying Blue.". In plain English, no miles accrued. Which strongly suggests that AF flight code or not, no miles or segment will be earned
I'll keep you updated if I get anything but no reason to expect. Will have to find a cheap flight to do my last 30th segment
When you try to book an AF flight operated by Flybe on the AF website, you get this message at the miles calculator level "Ce tarif ne permet pas l'accumulation de miles Flying Blue.". In plain English, no miles accrued. Which strongly suggests that AF flight code or not, no miles or segment will be earned
I'll keep you updated if I get anything but no reason to expect. Will have to find a cheap flight to do my last 30th segment
#49
Join Date: Sep 2003
Location: Anwhere ex-MAN
Programs: A3 *G, BA Silver
Posts: 2,706
pommie welcome to FT!
I've just bitten the bullet and booked for December - out on AF and back on Flybe - on an AF ticket. I'm booked in cheapo Y and it will be interesting to see what happens with my carry-on and where I get to sit in the plane.
Only redeeming news is that it's an EMB170, so no middle seat to be stuck in.
I've just bitten the bullet and booked for December - out on AF and back on Flybe - on an AF ticket. I'm booked in cheapo Y and it will be interesting to see what happens with my carry-on and where I get to sit in the plane.
Only redeeming news is that it's an EMB170, so no middle seat to be stuck in.
#51
Join Date: Oct 2010
Location: UK
Programs: FlyingBlue Gold, AMEX Gold, Virgin Flying Club
Posts: 118
Some elements to answer the question, found later today:
When you try to book an AF flight operated by Flybe on the AF website, you get this message at the miles calculator level "Ce tarif ne permet pas l'accumulation de miles Flying Blue.". In plain English, no miles accrued. Which strongly suggests that AF flight code or not, no miles or segment will be earned
I'll keep you updated if I get anything but no reason to expect. Will have to find a cheap flight to do my last 30th segment
When you try to book an AF flight operated by Flybe on the AF website, you get this message at the miles calculator level "Ce tarif ne permet pas l'accumulation de miles Flying Blue.". In plain English, no miles accrued. Which strongly suggests that AF flight code or not, no miles or segment will be earned
I'll keep you updated if I get anything but no reason to expect. Will have to find a cheap flight to do my last 30th segment
Which route are you booking? It might be worth trying the AF website in another country?
#52
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,375
They had a phone number so it is possible that they might eventually answer it and even possibly answer it more or less competently. A kind of benefit of the doubt, I suppose, like in some semi-legible scripts.
#53
Join Date: Sep 2010
Location: Europe
Programs: FB Gold, M&M Senator, MR Gold, HH Gold
Posts: 72
I suspect either difference possible booking classes, with some earning no miles, or their website saying nonsense
#54
#56
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 22,032
I believe it all depends if you have a BE or AF ticket. If you have an AF ticket, then AF rules should apply. If a BE ticket, BE rules should apply
#58
Join Date: Sep 2010
Location: Europe
Programs: FB Gold, M&M Senator, MR Gold, HH Gold
Posts: 72
I called CS to clarify. After telling me there would be no miles, they eventually realized there would be for AF codes flights, so good news. Lesson is never to book on Flybe but always on AF website.
#59
Join Date: Nov 2010
Programs: Flying Blue, BA, Flybe Rubbish No Flights to Spain Programme
Posts: 14
Well it doesn't get better.
Flew MAN - CDG Wednesday am and back this am
Seated in 1 a on Flybe Grottbucket so overheard all the arguments about who was going to explain to the AF pasengers that they had too much luggage. Aparently until the codeshare change it was the despatachers but now it's the cabin crew. In the end nobody bothered to do anything. The flybe plane ends up at some outpost of CdG (somewhere near Le Mans I think) so there is a bus to the terminal which negates the advantage of selecting a seat for a quick getaway. In fact in took 45 minutes between touchdown and entering the RER station and that was with no luggage to collect! The flybe planes are so small that the curvature of the fuselage stops you placing your left leg away from a straight position.
On the way back the issue of lounge access came up/ I asked where my lounge access voucher was to be told they don't have a lounge in T2 CdG. I pointed out that their website clearly says they do have a lounge at CdG. Shoulders were shrugged ad I was told to ask in the AF lounge. The AF staff were politeness itself, didn't seem to know either, but let me in anyway.
I have just tried to sort out my next 2 weeks bookings. Via the AF site I can't book the 20:55 flight back but can do via the flybe site. I actually want to book the 18:30 but AF confirm that if I book via AF and then miss the flight they can't confirm that I can switch to the Flybe flight at 20:55, wheras if I book Flybe then if there's space then I can do. If I book the flybe flight via the AF site it shows as economy not premium eco so presumably less points too, even though it's the same price (if any).
It's all suddenly become far too complicated and the service level has gone way downhill.
All in all AF have just scored a huge own goal here - I have to book 20 return trips between now and April. Up to last week I would certainly have done this via AF, but now, because AF don't seem to be able to provide availability on all of the Flybe flights that they codeshare, I'm forced to do it via Flybe to get the "flexibility" I need.
The fact that nobody at either Flybe or AF seems to understand what is going on does NOT fill me with any confidence and I am just depressed that there is no viable alternative, because this means that not only will they get away with it, they will even profit from this mess.
There was an AF tug lorry parked near where we stopped on the bus. It was covered in rust and had a flat tyre. I took a photo as it seemed highly symbolic
Flew MAN - CDG Wednesday am and back this am
Seated in 1 a on Flybe Grottbucket so overheard all the arguments about who was going to explain to the AF pasengers that they had too much luggage. Aparently until the codeshare change it was the despatachers but now it's the cabin crew. In the end nobody bothered to do anything. The flybe plane ends up at some outpost of CdG (somewhere near Le Mans I think) so there is a bus to the terminal which negates the advantage of selecting a seat for a quick getaway. In fact in took 45 minutes between touchdown and entering the RER station and that was with no luggage to collect! The flybe planes are so small that the curvature of the fuselage stops you placing your left leg away from a straight position.
On the way back the issue of lounge access came up/ I asked where my lounge access voucher was to be told they don't have a lounge in T2 CdG. I pointed out that their website clearly says they do have a lounge at CdG. Shoulders were shrugged ad I was told to ask in the AF lounge. The AF staff were politeness itself, didn't seem to know either, but let me in anyway.
I have just tried to sort out my next 2 weeks bookings. Via the AF site I can't book the 20:55 flight back but can do via the flybe site. I actually want to book the 18:30 but AF confirm that if I book via AF and then miss the flight they can't confirm that I can switch to the Flybe flight at 20:55, wheras if I book Flybe then if there's space then I can do. If I book the flybe flight via the AF site it shows as economy not premium eco so presumably less points too, even though it's the same price (if any).
It's all suddenly become far too complicated and the service level has gone way downhill.
All in all AF have just scored a huge own goal here - I have to book 20 return trips between now and April. Up to last week I would certainly have done this via AF, but now, because AF don't seem to be able to provide availability on all of the Flybe flights that they codeshare, I'm forced to do it via Flybe to get the "flexibility" I need.
The fact that nobody at either Flybe or AF seems to understand what is going on does NOT fill me with any confidence and I am just depressed that there is no viable alternative, because this means that not only will they get away with it, they will even profit from this mess.
There was an AF tug lorry parked near where we stopped on the bus. It was covered in rust and had a flat tyre. I took a photo as it seemed highly symbolic
#60
Join Date: Sep 2003
Location: Anwhere ex-MAN
Programs: A3 *G, BA Silver
Posts: 2,706
I would say Thanks for the Report, but you've not cheered me up for December!
I'm hoping that I'll just barge on with my bag. The better news is that the late CDG-MAN is operated by the (rather nice) EMB195 - so a much nicer ride.
Did you manage to get in the lounge at MAN? I have FB Gold and was wondering if what the lounge arrangements now were. I'll be on AF ex MAN.
I'm hoping that I'll just barge on with my bag. The better news is that the late CDG-MAN is operated by the (rather nice) EMB195 - so a much nicer ride.
Did you manage to get in the lounge at MAN? I have FB Gold and was wondering if what the lounge arrangements now were. I'll be on AF ex MAN.