#1
Keisuke Himuro , Aug 12, 2017 10:56 am
Nov 28, 2022The cs told me I can change any segments as long as it's more than 2 hours.
For a trip with 3 stopover, e.g. Nrt hnl SFO lax nrt, when I arrived at hnl, can I call them to change my remaining flight to ogg SFO instead of hnl SFO?
For a trip with 3 stopover, e.g. Nrt hnl SFO lax nrt, when I arrived at hnl, can I call them to change my remaining flight to ogg SFO instead of hnl SFO?
#2
The entire itinerary must be 'revalidated', and remain valid. On an "Asia 1" redemption, you are allowed 2 stopovers in addition to the point of turnaround.
So presuming you have:
NRT-HNL (stop) - SFO (stop) - LAX (dest) - NRT
You could change this, subject to availability to:
NRT - HNL (open jaw) OGG - SFO (stop) - LAX (dest) - NRT
Should work. Assuming there's inventory on OGG-SFO, of course. Which there might not be.
So presuming you have:
NRT-HNL (stop) - SFO (stop) - LAX (dest) - NRT
You could change this, subject to availability to:
NRT - HNL (open jaw) OGG - SFO (stop) - LAX (dest) - NRT
Should work. Assuming there's inventory on OGG-SFO, of course. Which there might not be.
#3
Adam Smith , Aug 12, 2017 12:10 pm
Moderator, Air Canada; FlyerTalk Evangelist
Quote:
Of course, if this itinerary hasn't yet been booked (which I suspect it hasn't since OP was asking about it yesterday), better to just book the open-jaw HNL/OGG in the first place rather than incurring change fees.Originally Posted by pitz
Should work. Assuming there's inventory on OGG-SFO, of course. Which there might not be.
#4
Keisuke Himuro , Aug 12, 2017 12:52 pm
Thank you guys. Thank you Adam. I was told I can't book NRT HNL then OGG SFO. The lady told me the open jaw should be either at the original like NRT HNL, HNL KIX or at the destination like NRT HNL SFO, then LAX NRT.
So if what pitz mentioned is true, I guess I'll have to buy a ticket from OGG to HNL and fly from HNL (which sucks).
So if what pitz mentioned is true, I guess I'll have to buy a ticket from OGG to HNL and fly from HNL (which sucks).
#5
Quote:
I've personally never heard of such a restriction. AFAIK, the open jaws or stopovers can be pretty much anywhere, providing you don't break the other rules such as MPM which isn't very likely on that itinerary.Originally Posted by Keisuke Himuro
Thank you guys. Thank you Adam. I was told I can't book NRT HNL then OGG SFO. The lady told me the open jaw should be either at the original like NRT HNL, HNL KIX or at the destination like NRT HNL SFO, then LAX NRT.
Maybe someone else can verify, but I think you were just fed a line from "The lady".
#6
Adam Smith , Aug 12, 2017 2:28 pm
Moderator, Air Canada; FlyerTalk Evangelist
I don't know whether that's true or not, may be worth a HUCA, or perhaps someone will come along with more knowledge than me and pitz who will agree with the agent.
Either way, if it's not a valid itinerary for booking it now, it won't be a valid itinerary for a change after travel has started, so you may just have to buy a revenue ticket NHL-OGG-HNL. That's like $160 on HA though, so it really shouldn't be that big a deal, especially since you were presumably already going to spend half that doing HNL-OGG...
Either way, if it's not a valid itinerary for booking it now, it won't be a valid itinerary for a change after travel has started, so you may just have to buy a revenue ticket NHL-OGG-HNL. That's like $160 on HA though, so it really shouldn't be that big a deal, especially since you were presumably already going to spend half that doing HNL-OGG...
#7
canadiancow , Aug 12, 2017 2:51 pm
A FlyerTalk Posting Legend
I've been told by an Aeroplan agent, specifically in relation to a HNL/OGG open jaw, that it had to be at the origin or destination.
She got nasty when I mentioned IATA zones.
She got nasty when I mentioned IATA zones.
#8
eigenvector , Aug 12, 2017 6:03 pm
I have run into the "O/J must be at origin or point of turnaround" restriction before. Haven't seen it in writing anywhere, though. Luckily, OGG HNL is a quick, cheap hop on Island Air or Hawaiian.
#9
Quote:
So presuming you have:
NRT-HNL (stop) - SFO (stop) - LAX (dest) - NRT
You could change this, subject to availability to:
NRT - HNL (open jaw) OGG - SFO (stop) - LAX (dest) - NRT
Should work. Assuming there's inventory on OGG-SFO, of course. Which there might not be.
This is not valid. Originally Posted by pitz
The entire itinerary must be 'revalidated', and remain valid. On an "Asia 1" redemption, you are allowed 2 stopovers in addition to the point of turnaround.So presuming you have:
NRT-HNL (stop) - SFO (stop) - LAX (dest) - NRT
You could change this, subject to availability to:
NRT - HNL (open jaw) OGG - SFO (stop) - LAX (dest) - NRT
Should work. Assuming there's inventory on OGG-SFO, of course. Which there might not be.
You cannot open jaw at a stop. You must open jaw to your destination. Also, I think you can only open jaw / stop once in each direction and the destination must be the furthest point.
You could do NRT-HNL-open jaw-LAX(dest)-SFO(stop)-NRT
Personally I would just buy HNL-OGG-HNL on Hawaiian. The inter-island flights are inexpensive. Probably $150 return and the flight is only 45 minutes.