Wpgjetse

I know Las Vegas is a big convention city. I do 5 conventions a year in Las Vegas. But the majority of the the pax on Las Vegas routes are still leisure and very low rev. Pax will waste hours to save a $100 on airfare by driving to the US for flights. That's why Allegiant is a major player on the YVR-Las Vegas route. I find any flight in/out of Las Vegas the easiest to upgrade on.

kwflyer

The marketing microphone is always on.

canadiancow

Now that you mention it, I've received a couple notes from pilots.

Actually it was one pilot, on two occasions

I guess YYZ-YVR is a leisure route, according to some.

entropy

They ought to board SE/J to a side so they don't have to fight their way through the masses. I don't think you can guarantee 2 jetbridges everywhere as nice as it is.

I think they ought to offer a proper quick meal service, so you can eat and be out within an hour. I've had lousy food in LH First (ex-MUC) too so its not like First is no longer airplane food either.

As for the F vs. LF-J, I think the market has spoken. F is great, I really enjoy flying in F, but it ain't worth the cash required over J.

keitherson

Definitely a leisure route. After all, I'm a low-yield leisure kettle and flying that tomorrow. In tango!

mromalley

What the heck is he talking about. I love surprises.
Please AC surprise me with

• An IT system that works, allow me to manage my flights online, without having to call in to your very busy agents
• A efficient consistant boarding process.
• Enforcement of carry-on allowances, both size and number. A 30 rollerboard does not fit in the overhead bin. Nor do 6 shopping bags
• A clean cabin/seats, with working components
• Clean lavs esp on long/overnight flights
• Professional polite gate crew
• A professional, friendly cabin crew. I don't need love notes. Polite and pleasant will do.
• A consistant quality, edible decent meal. Doesn't have to be haute cuisine. But I would like to enjoy what I am eating.
• Some variety in the menus. Dare I say pre-ordering of meals.
• Bread that does not bounce when the FA puts it on my plate or bread that doesn't double as a knee defender.
• Edible decent quality food in the MLL. Not expecting Beef Wellington but something I can make a meal out of.
• Extended food serving hours in the MLL. Fine take away hot food (assuming that I have been surprised with hot food in the MLL) but leave some snacks. Cheese, crackers, hummus and veggies, fruit, cookies.

jaysona

I have received written notes for various reasons a few times, and yes the FAs are taking mental notes of what is said when you talk to them. I guess you just have to have a conversation with them that they find interesting.


For me, that is the most important part of the J service. I want a comfortable seat and to be left alone. I feel bad for the FAs in some ways, they just can't win. There are those here that want to be constantly doted over during the flight, and then there are others that want the absolute minimum interaction possible.


They're bang on there!!

I have never experienced a long wait time at any SE check-in counter at YYZ/YUL/YVR/YHZ/YYT/YXY and I'd say that my check0in experiences have been predominately smooth.

They do, and I'm occasionally told that I'm in an SE line - thereby implying that I'm standing in the wrong line until I mention that I'm SEMM.

I have never been at a gate area where the various zones weren't called and where Zone 1 wasn't enforced. Where are you seeing this?

What would you have the SD do? Send those people back up the bridge (against the flow of other J pax coming in to board the plane) to use the Y bridge? Is this really that big of an issue for you? If so, you shouldn't be flying commercial - it sounds like private is more your style.

I find this is almost always done - except for Rapidair flights.

That's what the express meal service is for, just ask for it.

I can't speak to this as I not noticed this issue.

I can't speak to this either as I have not checked a bag since 2002.

flyquiet

Yup, Orlando and Las Vegas are two of the (if not the two) largest convention/expo centres in USA. Almost all of my Orlando travel is business. Thank heavens most of the time I can eUp because the back of rouge is awful.

Stranger

Priority luggage delivery seems to have significantly improved of late.

At least at YYC, it seems they consistently arrive within minutes of our arrival in the luggage area, a good ten minutes before the remainder.

jaysona

This is good to hear. Last weekend I flew back to YUL with my mother, she had a checked bag, and by the time we had walked to the baggage claim area her priority tagged bag was already on the belt. I hope that wasn't a one-of case. ^

ridefar

I will second that. Seated in J last night (just to point out that I didn't sit on the plane at the gate for 10 min). I walked to the luggage belt, and my luggage was delivered within 2 mins. A bit of a record. Just as nice, I checked it in BOS and didn't have to touch it in YYZ.

karachi

AC's service in the air and on the ground has improved considerably. I was seated in Y on a trip from MXP a few wks ago and the SD came over, recognised my status, introduced himself and shook my hands. that very very rarely happened before. its normal in J, but not Y. Outside of the 'why didnt you take my meal order first" type stuff, whihc i dont think as a biggie, (but understand it is important to some) I find AC to be a good airline.

flyquiet

CDG-YYZ, I literally sprinted from gate to NEXUS, zipped through NEXUS to escalator, and one bag was already on carousel... Then waited 15 minutes for the second.

CanRulez

It's better than none, right?

flyquiet

Gave me time to visit the ladies' I suppose.