Did AC cancel hold option for international tickets?
#1
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Join Date: Jun 2007
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Did AC cancel hold option for international tickets?
Trying to put a YYZ-HKG ticket on hold, and I don't see the 5 day hold option anymore. Tried to do a search and found nothing. Did something change?
#4
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#7
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#8
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I believe it was a 5 day hold (only available on international tickets) and I have used it multiple times in the past.
#9
Join Date: Jan 2008
Location: YYZ
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I always used this for international business travel, but usually through a travel agent. Is this option still available for travel agents or is it gone altogether?
#10
Join Date: Jan 2010
Location: SFO
Programs: *G^2, Bonvoyed, NEXUS
Posts: 3,516
Travel agents can create a PNR to hold seats without ticketing, generally until the ticket time limit. 72 hours is common, but some fares may only allow 24 hours for example. This doesn't guarantee the fare though as fares can be increased or deleted before this time passes.
#11
Join Date: Oct 2010
Location: ZRH
Programs: AC SE 100K
Posts: 926
Travel agents can create a PNR to hold seats without ticketing, generally until the ticket time limit. 72 hours is common, but some fares may only allow 24 hours for example. This doesn't guarantee the fare though as fares can be increased or deleted before this time passes.
Fares tend to get pulled at Midnight on Mondays (not a rule but generally) so if you are making a booking to hold space on a Friday - you can almost be sure the fare will still be there on a Monday so a 72 hour hold would work for that. But I would not do it on a Monday to ticket on Thursday. . .
#12
Join Date: Mar 2004
Location: Canada
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The problem is AC now has a BOT that scans unticketed PNRs to Asia and drops in ticketing messages that supersede the fare rule. A TA used to be able to hold a C fare to asia for 72hrs... no more. AC wants ticket numbers usually within 30 hours of the PNR being created. As a TA you have to managed those PNRs a lot more closely now