Tango to Flex...Ridiculous Diff in Price
#31
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I disagree on a couple points.
Tango isn't a one time sale price. It's a family of regularly filed fares offered on all mainline flights. It is the headline lowest economy fare that will be shown by all OTA search engines.
Flex isn't full fare economy. That's Latitude, which is expensive but rightly so as it's a fully flexible ticket. Flex in fact has nearly identical restrictions to Tango, with one exception which is that it allows the use of eUpgrades.
Tango isn't a one time sale price. It's a family of regularly filed fares offered on all mainline flights. It is the headline lowest economy fare that will be shown by all OTA search engines.
Flex isn't full fare economy. That's Latitude, which is expensive but rightly so as it's a fully flexible ticket. Flex in fact has nearly identical restrictions to Tango, with one exception which is that it allows the use of eUpgrades.
I'm not too up to date though because I rarely buy Flex.
#32
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Lets see
Advance seat selection - save $0
Lower SDC - if ever used - save at most $75
1000 more miles - $15
Only advantage is the ability to request an upgrade.
#33
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Funny how the SE's always steadfastly defended AC as the airline chipped away at the E group and essentially drove them away.
And now that Calin has enjoyed a taste of the extra bonuses he earns by cutting benefits while raising prices, it's the once-loyal SE's who are feeling the burn and griping the most. I mean, scan the first 10 pages of this forum and it's clear to see that this thread is just one of many where an SE essentially says whoa man, what gives? In fact, the majority of threads are complaints of one kind or another.
Geez, who didn't see this coming?
Well, get used to it kids. With its incessant enhancements and price hikes, plus the inevitable rouging of every route in the timetable, your favourite airline is well on its way to becoming a Canadian version of Ryanair in every respect - except ticket pricing.
And now that Calin has enjoyed a taste of the extra bonuses he earns by cutting benefits while raising prices, it's the once-loyal SE's who are feeling the burn and griping the most. I mean, scan the first 10 pages of this forum and it's clear to see that this thread is just one of many where an SE essentially says whoa man, what gives? In fact, the majority of threads are complaints of one kind or another.
Geez, who didn't see this coming?
Well, get used to it kids. With its incessant enhancements and price hikes, plus the inevitable rouging of every route in the timetable, your favourite airline is well on its way to becoming a Canadian version of Ryanair in every respect - except ticket pricing.
Next they came for the Elite35Ks, but I was still an SE so it still didn't matter to me.
Then they came for the Elite50Ks, but I remained an SE so it really didn't matter to me.
But when they came for the Elite75Ks, I began to get a little worried.
So by the time they came for the SEs, there was nobody else to speak up!
But getting back on the topic at hand, remember there is a sale on Tango fares at the moment, so they've been dropped $100++ on most transcon routes, which would explain the rather larger gap between the two fare groups.
#34
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I disagree on a couple points.
Tango isn't a one time sale price. It's a family of regularly filed fares offered on all mainline flights. It is the headline lowest economy fare that will be shown by all OTA search engines.
Flex isn't full fare economy. That's Latitude, which is expensive but rightly so as it's a fully flexible ticket. Flex in fact has nearly identical restrictions to Tango, with one exception which is that it allows the use of eUpgrades.
Tango isn't a one time sale price. It's a family of regularly filed fares offered on all mainline flights. It is the headline lowest economy fare that will be shown by all OTA search engines.
Flex isn't full fare economy. That's Latitude, which is expensive but rightly so as it's a fully flexible ticket. Flex in fact has nearly identical restrictions to Tango, with one exception which is that it allows the use of eUpgrades.
If you go into Save-On Foods, there's "member prices", that's the lowest "regular" price. You have to be a member, but being a member is free, so essentially it's open to anyone. There are FURTHER sale prices. To me the fact that Tango fares are offered on almost all flights, takes the FEEL of a sale price out of it, but the reality is that's what it is. The international flights don't always offer tango, so, what do you consider the regular price family on those? Flex, or non-existent? If you consider it to be flex then I think it's only fair to consider Tango a sale, regardless of whether they are almost always available or not.
It might just be semantics but I have no issue with Tango. To me it's the same as a sale price on a hotel. They're not flexible, and in exchange they give you a discount, in exchange you agree to a lower price but you get penalized for changes. The other thing that makes me feel like they're a sale is they fluctuate. YVR-BOG can go from $820-1000 "on sale" at Tango. To me $1000 isn't a sale, so I chose not to purchase it and wait for a better price.
The other difference in Flex (as someone who has to do this a lot) is change fees are WAY lower. It's $50 instead of...$200? I don't even know the tango cost because I never do it. Sure they aren't refundable, but as a single person traveler how often do you really need a full refund on a ticket? Maybe you need to push a trip back, but likely you're gonna wanna take that trip at some point.
Clearly we have different philosophies on the subject, but that's the way I see it anyhow. For the record, I agree with the OP in THIS case, that the flex cost is nuts. But there's lots of time when the difference isn't bad at all.
#35
Join Date: Mar 2012
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What I don't get about all this, and repeatedly post about, is why doesn't AC toss a benefit or two in flex to make it more palpable even if the benefits are useless. For example, throw in a free checked bag (even though I suspect the vast majority of people who buy Flex have status that gives them a free checked bag). By way of an actual useful benefit, why not allow a free SDC or something to justify the $150 or $250 price difference?!?!
#36
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,285
What I don't get about all this, and repeatedly post about, is why doesn't AC toss a benefit or two in flex to make it more palpable even if the benefits are useless. For example, throw in a free checked bag (even though I suspect the vast majority of people who buy Flex have status that gives them a free checked bag). By way of an actual useful benefit, why not allow a free SDC or something to justify the $150 or $250 price difference?!?!
#37
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Flex does give you a free checked bag. Tango does not.
https://www.aircanada.com/en/traveli...e/checked.html
From YYZ to YVR:
"
Flex and Latitude fares - 1st bag free
"
That's a $28.25 CAD/USD value
On top of:
https://www.aircanada.com/en/traveli...e/checked.html
From YYZ to YVR:
"
Flex and Latitude fares - 1st bag free
"
That's a $28.25 CAD/USD value
On top of:
#38
Join Date: May 2013
Location: YYZ/YTZ/YUL
Programs: BA Gold, TK Elite
Posts: 1,558
I'm not sure what OP is complaining about: is it the tango fare or the flex fare?
$280 to go YYZ-YVR seems like a good deal on any airline, regardless of FF and other benefits.
$550 does seem on the high side, but OP is not required to buy Flex, right?
What exactly is the complaint here, they're offering OP two products and OP doesn't consider the price difference appropriate to the extra benefits received. Well, fair enough, buy Tango then.
Am I missing something?
$280 to go YYZ-YVR seems like a good deal on any airline, regardless of FF and other benefits.
$550 does seem on the high side, but OP is not required to buy Flex, right?
What exactly is the complaint here, they're offering OP two products and OP doesn't consider the price difference appropriate to the extra benefits received. Well, fair enough, buy Tango then.
Am I missing something?
#39
Join Date: Jul 2013
Location: MLL / AC Cafe
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I'm not sure what OP is complaining about: is it the tango fare or the flex fare?
$280 to go YYZ-YVR seems like a good deal on any airline, regardless of FF and other benefits.
$550 does seem on the high side, but OP is not required to buy Flex, right?
What exactly is the complaint here, they're offering OP two products and OP doesn't consider the price difference appropriate to the extra benefits received. Well, fair enough, buy Tango then.
Am I missing something?
$280 to go YYZ-YVR seems like a good deal on any airline, regardless of FF and other benefits.
$550 does seem on the high side, but OP is not required to buy Flex, right?
What exactly is the complaint here, they're offering OP two products and OP doesn't consider the price difference appropriate to the extra benefits received. Well, fair enough, buy Tango then.
Am I missing something?
Jokes aside. The suggestion is that the difference they are asking for is not representative of what is being offered in return.
#40
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,285
Flex does give you a free checked bag. Tango does not.
https://www.aircanada.com/en/traveli...e/checked.html
From YYZ to YVR:
"
Flex and Latitude fares - 1st bag free
"
That's a $28.25 CAD/USD value
On top of:
https://www.aircanada.com/en/traveli...e/checked.html
From YYZ to YVR:
"
Flex and Latitude fares - 1st bag free
"
That's a $28.25 CAD/USD value
On top of:
#42
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Posts: 19,284
Also, let's assume someone was at 45844 AQM. (just bear with me).
If they fly Flex, they can get YYZ YVR RT and it gets them to 50,000 AQM. Let's say that this was their last flight for the year.
The incremental fee for Flex vs Tango now means that that person has access to *G lounges worldwide, and can upgrade a few times domestically. That has quite a bit of value (albeit not as good as last year).
So while I am not defending Tango vs. Flex (lord knows I only book Flex), the cost vs reward isn't as easy to calculate. There are unique circumstances where it might be worth it. Is it worth the cost? $ means different things to different people and it's up to that person to judge.
I am still convinced that the reason Flex fares are that much more is because companies are OK with paying Flex vs Tango (may not be many on FT), but that must be the case, no? And if WS is charging near what AC is charging for Flex, clearly they can't be both so off the rails because if they are charging for stuff that they can't sell, then they are nuts. And clearly they aren't as they are both making money and their planes are flying pretty darn full!
#43
Join Date: Jul 2008
Location: YVR
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Posts: 4,485
For the individual, Flex only makes much sense if you really wanna try to upgrade or need the AQM.
For the corporate travel, it makes PERFECT sense as a change is $52.50 + fare diff. Tango is well over $200 (both are per direction IIRC). At my company we CONSTANTLY have to pay change fees. So buying up into flex is worth it. Not only that, but buying up into flight passes is a half decent option for us as well.
Again, I got the feeling the OP wasn't even complaining that Flex pricing wasn't commensurate with what's being delivered but more "look at the sale price...why is the regular price so high?" which to me isn't the same thing. It's not like Flex = Tango + %x. Flex is a price. Tango is an unrelated price.
I assume not that many Latitude fares get sold, but those are the ones I balk at. Sure Flex is way overpriced IMO on some flights, but Latitude is always way overpriced IMO. I've never once needed a fully refundable ticket and even if I did the only way I'd ever buy one would be on someone else's dime. When lowest J is hundreds of dollars less than Latitude, I will go with the Lowest J and take my chances I won't need to change it.
For the corporate travel, it makes PERFECT sense as a change is $52.50 + fare diff. Tango is well over $200 (both are per direction IIRC). At my company we CONSTANTLY have to pay change fees. So buying up into flex is worth it. Not only that, but buying up into flight passes is a half decent option for us as well.
Again, I got the feeling the OP wasn't even complaining that Flex pricing wasn't commensurate with what's being delivered but more "look at the sale price...why is the regular price so high?" which to me isn't the same thing. It's not like Flex = Tango + %x. Flex is a price. Tango is an unrelated price.
I assume not that many Latitude fares get sold, but those are the ones I balk at. Sure Flex is way overpriced IMO on some flights, but Latitude is always way overpriced IMO. I've never once needed a fully refundable ticket and even if I did the only way I'd ever buy one would be on someone else's dime. When lowest J is hundreds of dollars less than Latitude, I will go with the Lowest J and take my chances I won't need to change it.
#44
Join Date: Jan 2005
Location: YOW
Programs: AC SEMM; AA,DL, Hyatt and Starwood. Ex-status:SQ PPS,CSA,Hilton,AA,UA
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Guys, I get what the OP (and others) are grumbling about, but it's just the visible part of the yield management iceberg. Air Canada actually routinely offers 14 different fare buckets in economy. There are smidgens of difference in benefits between those in the Tango, Flex, and Latitude categories, but otherwise no difference across a whole range of buckets within one category.*
For Oct 6 ret Oct 12, say, there are return fares in the "A" bucket YYZ-YVR-YYZ for under $500 (+surcharges) or in the "S" bucket for over $900. Those are both in the Tango category. The lowest Flex (in "G") is less expensive than most of the "S" Tango fares.
Now there is *absolutely* no difference in benefits if I buy "A" or "S", so of course I would buy "A" if I could get it (it will be the first to sell out and have availability yanked too...). But against this backdrop the fact that "A" is way lower than "G" in a way which probably isn't worth it in terms of foregone benefits is not that surprising. With this differential, most of us would likely buy "A". But if there were only "S" available for Tango for our date of travel when we book, of course we'd buy "G" (if available).
I am being somewhat disingenuous, since this is hidden under the surface and only visible to travel agents, expertflyer, etc. And it looks a bit weird when ac.com pops up such a difference between Tango and Flex. But against the backdrop underneath, it's not terribly surprising.
*Well, there's a slight difference between "Flex-low" and "Flex-high" in terms of how many upgrade credits are needed if you e-upgrade.
For Oct 6 ret Oct 12, say, there are return fares in the "A" bucket YYZ-YVR-YYZ for under $500 (+surcharges) or in the "S" bucket for over $900. Those are both in the Tango category. The lowest Flex (in "G") is less expensive than most of the "S" Tango fares.
Now there is *absolutely* no difference in benefits if I buy "A" or "S", so of course I would buy "A" if I could get it (it will be the first to sell out and have availability yanked too...). But against this backdrop the fact that "A" is way lower than "G" in a way which probably isn't worth it in terms of foregone benefits is not that surprising. With this differential, most of us would likely buy "A". But if there were only "S" available for Tango for our date of travel when we book, of course we'd buy "G" (if available).
I am being somewhat disingenuous, since this is hidden under the surface and only visible to travel agents, expertflyer, etc. And it looks a bit weird when ac.com pops up such a difference between Tango and Flex. But against the backdrop underneath, it's not terribly surprising.
*Well, there's a slight difference between "Flex-low" and "Flex-high" in terms of how many upgrade credits are needed if you e-upgrade.
#45
Join Date: May 2012
Location: Toronto
Programs: AC*SE100K 1MM, Little Lebowski Urban Achiever
Posts: 735
I too think this has been hashed out here ad naseum, and this is not a tactic being used only by AC.
I just flew SG SIN to HKG return, and they have 4 fare classes vs AC's 3 in economy. The difference in fare on the Tango equivalent known as 'Super Deals' to a 'Sweet Deals' fare (I'm not making these up) is 60%, but they have a 'Flexi Saver; fare that gives 100% miles and is equivalent to something between flex and latitude that is 120% of 'Super Deals'. I bought a sweet deal just because I liked the name (and no super deal was available for the flights I wanted).
I'm not sure why the angst, just buy the one that makes sense for you, Tango on cost, or Flex if you really want a tiny bit more flexibility and 100% miles.
I just flew SG SIN to HKG return, and they have 4 fare classes vs AC's 3 in economy. The difference in fare on the Tango equivalent known as 'Super Deals' to a 'Sweet Deals' fare (I'm not making these up) is 60%, but they have a 'Flexi Saver; fare that gives 100% miles and is equivalent to something between flex and latitude that is 120% of 'Super Deals'. I bought a sweet deal just because I liked the name (and no super deal was available for the flights I wanted).
I'm not sure why the angst, just buy the one that makes sense for you, Tango on cost, or Flex if you really want a tiny bit more flexibility and 100% miles.