Flight Attendant Training for 787
Jan 13, 2015, 2:41 pm
#16
Join Date: Oct 2011
Location: YOW
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Remember that FAs are invaluable when it comes to emergencies and they're not just there to serve cappucinos (or to tell you that it's not available) 
.
They must be familiar with the emergency exits and emergency equipment on the particular aircraft type/model that they are working on, and thus the need for training.
.They must be familiar with the emergency exits and emergency equipment on the particular aircraft type/model that they are working on, and thus the need for training.
Jan 13, 2015, 3:00 pm
#17
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
While it is true that FA's are not "type rated" for a particular aircraft, they still have to go for training and familiarization related to the emergency and other procedures for each aircraft type. They then have to include the additional documentation in their manuals "transmittals" is the term used I believe. You can sometimes see these manuals when they're referring to them for one thing or a other, it's big heavy white binder IIRC. I'd hate to have to carry that thing around all the time.
Jan 13, 2015, 3:02 pm
#18
Original Poster
Join Date: May 2005
Posts: 166
Remember that FAs are invaluable when it comes to emergencies and they're not just there to serve cappucinos (or to tell you that it's not available) .
They must be familiar with the emergency exits and emergency equipment on the particular aircraft type/model that they are working on, and thus the need for training.
.They must be familiar with the emergency exits and emergency equipment on the particular aircraft type/model that they are working on, and thus the need for training.
Jan 13, 2015, 3:03 pm
#19
Join Date: Aug 2010
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Jan 13, 2015, 3:07 pm
#20
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,656
Ouff. I certainly hope not. I'm a coffee addict, and I can't stand the second cup garbage. I was looking forward to having a real(ish) espresso on board...or 6 real(ish) espressos.
Jan 13, 2015, 4:42 pm
#21
Join Date: Aug 2008
Location: Canada
Programs: AC*SE
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Well, aside from the arm rest thing, as of a month or two ago, the Cappuccino means weren't working. Something about having them produce decent coffee? Anyway, the SDs I had told me they were working on it but basically that there were MX issues with the machines.
Growing pains for new features I guess. But. It was disappointing for me too, I with enough regular coffee and bailey's I coped with my sadness.
Well, aside from the arm rest thing, as of a month or two ago, the Cappuccino means weren't working. Something about having them produce decent coffee? Anyway, the SDs I had told me they were working on it but basically that there were MX issues with the machines.
Growing pains for new features I guess. But. It was disappointing for me too, I with enough regular coffee and bailey's I coped with my sadness.
Jan 13, 2015, 5:01 pm
#22
Join Date: Sep 2000
Location: OGG, YYC
Programs: AA, AC
Posts: 3,697
It's difficult enough to get a decent espresso drink on the ground. I can just imagine how bad it would be prepared airborne.
Jan 13, 2015, 6:57 pm
#23
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,656
Jan 14, 2015, 3:59 am
#25
Join Date: Jan 2012
Location: YYC
Programs: AC 25k, A3 *G, BA, Westjet Gold, Hilton Gold, Marriott Platinum
Posts: 125
My wife got a cappo in J on the 787 flight between CDG and YYZ on Monday this week. She said it took about 20 minutes to make it. The FAs told her that they had lots of hot milk so I guess they were struggling to make it. She didn't particularly enjoy it, she thought that the beans tasted old.
Jan 14, 2015, 6:35 am
#26
Join Date: Aug 2010
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Jan 14, 2015, 10:42 am
#27
Join Date: Oct 2009
Location: YVR
Programs: AC*SE MM, Marriott Titanium, National Executive
Posts: 1,588
The old pods have a half wall that did not "obstruct" and Y pax have 5 inches to squeeze by 2 pax to get the aisle, but an armrest that is a few inches higher? No way to get around that.
Jan 14, 2015, 10:44 am
#28
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Join Date: Jun 2009
Location: YYZ
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You might not like his answer, but protocol is protocol. I had the same type of seats on BR (well close enough, but reverse herringbone with the armrest), same thing. It must be down during takeoff/landing.
Jan 14, 2015, 10:58 am
#29
Join Date: Aug 2010
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Programs: Irrelevant
Posts: 3,543
I am sure that made sense to some paper pusher somewhere I had to make numerous (seemingly innocuous) changes to physical and interface designs based on findings by human factors people. It all boils down to the panic and how people react in those situations.
The XM pods face the aisle, a person just needs to lean forward and they're in the aisle and making their way out to the exit. The 787 pods face away from the aisle, so a person needs to turn their body towards the aisle and stand up. Very different set of mechanical motions required to achieve the same purpose.
Your paper pusher comment afirms your naïveté of the subject, but I'm here to help educate.
Jan 14, 2015, 11:13 am
#30
Join Date: Oct 2009
Location: YVR
Programs: AC*SE MM, Marriott Titanium, National Executive
Posts: 1,588
I can assure you that "some paper pusher somewhere" did not come up with this rule. It was arrived at by hundreds of hours of testing conducted by many people who specialize in human factors.
I had to make numerous (seemingly innocuous) changes to physical and interface designs based on findings by human factors people. It all boils down to the panic and how people react in those situations.
The XM pods face the aisle, a person just needs to lean forward and they're in the aisle and making their way out to the exit. The 787 pods face away from the aisle, so a person needs to turn their body towards the aisle and stand up. Very different set of mechanical motions required to achieve the same purpose.
Your paper pusher comment afirms your naïveté of the subject, but I'm here to help educate.
I had to make numerous (seemingly innocuous) changes to physical and interface designs based on findings by human factors people. It all boils down to the panic and how people react in those situations.
The XM pods face the aisle, a person just needs to lean forward and they're in the aisle and making their way out to the exit. The 787 pods face away from the aisle, so a person needs to turn their body towards the aisle and stand up. Very different set of mechanical motions required to achieve the same purpose.
Your paper pusher comment afirms your naïveté of the subject, but I'm here to help educate.
I still fail to see the difference if it is up or down. It is not like people are stepping over the arm rest when it is down, they are still walking around it.