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Important updates to Air Canada Altitude in 2015

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Old Nov 1, 2014, 10:31 am
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Last edit by: mendy7511
Important updates to Air Canada Altitude in 2015 23 October

This afternoon, we will be announcing changes to certain elements of Air Canada Altitude in 2015, as well as new features to the program.

Minimum Air Canada Flight Requirement
The Minimum Air Canada Flight Requirement to reach Altitude status for 2016 is increasing. To qualify for Altitude status in 2016, the following Minimum Air Canada Flight Requirement will need to be met:
• Prestige 25K: 12,500 AQM /12 AQS
• Elite 35K: 17,500 AQM /17 AQS
• Elite 50K: 25,000 AQM /25 AQS
• Elite 75K: 37,500 AQM / 37 AQS
• Super Elite 100K: 50,000 AQM / 47 AQS
The new MFR will not impact qualification for Altitude 2015.

500 Mile Minimum
For travel as of March 1, 2015, mileage accrual will no longer be rounded up to a 500 Mile minimum. Miles earned will be based on the distance flown and the fare option purchased for flights operated by Air Canada, Air Canada Express, Air Canada rouge and Star Alliance™ member airlines.

eUpgrades to Business Class
For eUpgrade requests made on or after March 1, 2015, the number of eUpgrade Credits required to upgrade is increasing. The number of eUpgrade Credits you can earn through the Threshold eUpgrades program is also changing. These changes were made following a thorough benchmarking of the upgrades practices of other major international airlines who often limit international upgrades solely to their highest membership tier, and often severely limit the number of upgrades a member may request over the course of a year.

We will also be expanding the “high Flex” eligibility category to include the “U” and “H” booking classes on the Domestic, Transborder and Sun markets, as well as the “U” booking class on International markets. The inclusion of these booking classes within the ‘higher Flex’ eligibility category actually decreases the number of credits required to upgrade flights on certain markets when compared to 2014.

For eUpgrade credit requirements as of March 1, 2015, visit: http://www.aircanada.com/en/aeroplan...e/updates.html

eUpgrades to Premium Economy
In early 2015, you will be able to access the comfort of Premium Economy using eUpgrade Credits, when upgrading from an eligible fare. eUpgrade Add-ons will not apply for these upgrades.

eUpgrade Nominees
Beginning March 1, 2015, Altitude Super Elite™ 100K members will be entitled to share their eUpgrade privileges with one eUpgrade Nominee. Members will maintain their ability to share their eUpgrade privileges with Travel Companions.

Priority Boarding
In early 2015, a new streamlined boarding process will be introduced to ensure that you get even more out of the Priority Boarding privilege.

Complimentary access to International Maple Leaf Lounges and Star Alliance Business Lounges
As lounge occupancy grows, many of our lounges are at capacity levels. And while we continue to invest in many lounge expansion projects, the reality is that in many locations, additional space is simply not available. At the same time, benchmarking shows us that our eligibility polices are still over-indexed as compared to many of our competitors. In particular, access to lounges is not a privilege offered by most international airlines at the 35,000 qualifying miles level. We have therefore modified our policy whereby Elite 35K members will continue to have access to Maple Leaf Lounges located in the domestic and trans-border departure zones, as well as those in Los Angeles and New York (LaGuardia). However access to International Maple Leaf Lounges or Star Alliance Business lounges will no longer be available as a Select Privilege. Instead, an option to purchase a Maple Leaf Club membership will be introduced with a 50% discount.

Priority Rewards
In order to maintain the integrity of the Priority Reward privilege for eligible Altitude members, Priority Rewards will be limited to ten (10) reservations (with up to 9 passengers each) per member per benefit period, beginning March 1, 2015. While a thorough analysis has indicated that this change will not impact the vast majority of members (over 95%), it will allow us to maintain a benefit which we know is widely appreciated.

Flight Rewards for Premium Economy
In early 2015, you will be able to redeem Aeroplan miles for seats in the Premium Economy cabin on Air Canada. Details will be coming soon.

Fuel Surcharge on Flight Rewards & Flight Reward change fee waivers
For reservations made as of March 1, 2015, the fuel surcharges on ClassicFlight rewards for travel within Canada and between Canada and the U.S. will be waived for all Altitude members (ie. 25K and higher) . This is applicable on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

At the same time, Aeroplan Flight Reward change fee waivers for Super Elite 100K members will no longer be available for changes made on or after March 1, 2015. However, the fuel surcharges on ClassicFlight Rewards for travel between Canada and international destinations will be waived for Super Elite 100K members on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

For a complete list of details regarding these changes, visit http://www.aircanada.com/en/aeroplan...e/updates.html

New REVISED REVISIONS to the Altitude Program (Oct 31 email)

=============
Last week, changes to Air Canada Altitude™ for 2015 were announced. As always, we’ve been listening to your feedback and will be adjusting certain elements of the program accordingly.

Threshold eUpgrades
The amount of eUpgrade Credits offered through the Threshold eUpgrade program will increase. As of 100,000 Altitude Qualifying Miles or 100 Altitude Qualifying Segments, 20 eUpgrade Credits will be awarded for every 40,000 AQM or 40 AQS flown.

eUpgrade Validity Date
eUpgrade Credits earned on or after November 7, 2014 will be valid until February 29, 2016.
Additionally, eUpgrade Credits earned on or after November 1, 2015 will be valid until February 28, 2017.

Mile Minimum
For travel from March 1, 2015 onwards, all Altitude members will earn a minimum of 250 miles on flights operated by Air Canada, Air Canada Express and Air Canada rouge as well as Star Alliance™ member airlines.

Minimum Air Canada Flight Requirement
For non-Canadian residents, the Minimum Air Canada Flight Requirement needed to reach Altitude status in 2016 will be 50% lower than the recently published Minimum Air Canada Flight Requirement.
These changes are representative of Air Canada’s focus on recognizing our most valued and important members. We remain committed to offering you one of the best frequent flyer programs in the industry.

Air Canada
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Important updates to Air Canada Altitude in 2015

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Old Oct 23, 2014, 11:49 am
  #46  
 
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,535
Adding Premium economy to the tables means Europe 1 and Europe 2 are likely going up to 2x economy for business and existing business rates for PE. Joy.

Asia 1 already had their devaluation last year, PE should slot in at 115k or so right between Y and J
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Old Oct 23, 2014, 11:50 am
  #47  
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Join Date: Jan 2006
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Originally Posted by ridefar
It certainly does. A lot. Now while I am not going to say this is enough to threaten my AC loyalty, it still hurts a lot. Domestically, if one chose eUps as your Flight Pass privilege, one could essentially fly forever in J on M fares. Which I am sure AC finally figured out--after 3 years...

So, Ben, ACA, whoever is listening, you are missing a revenue opportunity here. I would gladly pay the YQ to get back to cheaper more plentiful eUps. Thats not the revenue opportunity, but this is: offer a way to upgrade a Flex FP to Latitude (ie. if my employer buys Flex, let me upgrade it to Latitude). Or offer a Flex FP with reduced eUp requirements, at a price point between Flex and Latitude FP. Or offer a way to buy eUps. Here is a hint: I would pay a few thousand to reduce the eUp requirements from 8 to 4 on domestic long haul. I suspect I am not the only one. So monetize this.
+1. Through careful planning, inconvenient flight routings and shirking minimum required booking classes, I've successfully cajoled my way up front 100% internationally, and 70% domestically, in recent years, even despite not even being SE - generally by blowing away eUpgrades like nobody's business. I'd happily throw some money at AC to be able to buy some eUps - it's kind of like upgrading to business class, but not guaranteed, so it'd theoretically cost less.
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Old Oct 23, 2014, 11:50 am
  #48  
 
Join Date: Jan 2007
Location: YYZ
Programs: AC*SE 2MM, Asia Miles, SPG Gold (life), HH Gold, Golden Circle Jade
Posts: 1,068
I've really struggled to find any way to use my eUpgrades this year. I have a lot of them sitting there, and so far it took until October before I could actually use any successfully. However it really feels like it's going to be the opposite next year - not enough to use. That's a massive cut. It also looks more challenging to use them yet.

It does feel like while these changes were modelled after a sampling of competitor airlines, they perhaps weren't modelled after a sampling of specifically airlines that are similar to Air Canada. I do regularly choose AC over airlines that have superior in-flight service because I get benefits in terms of upgrades/rewards/etc. If those go away, it's a truly level playing field and then CX/SQ/EK/etc are easy choices.

Not writing here to whine, just saying - I'm not sure these changes will have quite the desired outcome, though I don't doubt there are problems that need to be solved.
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Old Oct 23, 2014, 11:51 am
  #49  
 
Join Date: Dec 2007
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Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,439
Hmm.

This is really interesting. I think it's a major devaluation for a domestic SE like me. I don't see many of these changes as being positive for me.

Makes me want to IKK all my flights for the rest of the year rather than taking revenue seats.

Tonight I'm flying in united on paid F for $50 more than it would have cost me to do flex on my transcon pass, because of that I'm not sure I see any point in continuing to purchase these passes. Oh well. I had been enjoying SE status, I guess that was short lived.
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Old Oct 23, 2014, 11:51 am
  #50  
Company Representative - Air Canada
 
Join Date: May 1999
Location: Canada
Posts: 24,215
Originally Posted by ridefar
Because I am roundly cursing the devaluation to the eUp program for domestic SE on M fares, I will say this, I guess it is only fair to say I think this is a change for the better. I have never used it more than 10 times a year. I might wish that this meant *real* IKK (any positive J space, no R requirement) could be restored, but...
Not to say never but unfortunately not in the near future... I think most of you can attest to how full our J cabins have been even with the change in eUpgrades policy last year - on some flights all it has done is reduce the size of the waitlist for J so we need to find a way to manage this properly.
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Old Oct 23, 2014, 11:52 am
  #51  
 
Join Date: Jan 2007
Location: YYZ
Programs: AC*SE 2MM, Asia Miles, SPG Gold (life), HH Gold, Golden Circle Jade
Posts: 1,068
Originally Posted by Ben Lipsey
Just to build on this, we arrived at 10 because a thorough analysis showed us that it would only affect 5% of our Altitude members, as 95% do not use anywhere near that.
What does "large amount of IKK" mean? One person booking 100 seats in a year?
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Old Oct 23, 2014, 11:52 am
  #52  
 
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,728
Originally Posted by Air Canada Altitude
Hello everyone,
To qualify for Altitude status in 2016, the following Minimum Air Canada Flight Requirement will need to be met:
Prestige 25K: 12,500 AQM /12 AQS
Elite 35K: 17,500 AQM /17 AQS
Elite 50K: 25,000 AQM /25 AQS
Elite 75K: 37,500 AQM / 37 AQS
Super Elite 100K: 50,000 AQM / 47 AQS
The new MFR will not impact qualification for Altitude 2015.
I know I must be reading something wrong here, but... 12 AQS for 25K?

So, YVR-YYC return, six times, qualifies for 25K?

...or have they changed what counts as an AQS?
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Old Oct 23, 2014, 11:53 am
  #53  
 
Join Date: Jan 2007
Location: YYZ
Programs: AC*SE 2MM, Asia Miles, SPG Gold (life), HH Gold, Golden Circle Jade
Posts: 1,068
Originally Posted by Andrew Yiu
Not to say never but unfortunately not in the near future... I think most of you can attest to how full our J cabins have been even with the change in eUpgrades policy last year - on some flights all it has done is reduce the size of the waitlist for J so we need to find a way to manage this properly.
This I agree with.
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Old Oct 23, 2014, 11:54 am
  #54  
 
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
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Originally Posted by yvrgary
I know I must be reading something wrong here, but... 12 AQS for 25K?

So, YVR-YYC return, six times, qualifies for 25K?

...or have they changed what counts as an AQS?
That refers to the minimum requirement. So you need 25K or 25 segments on *Alliance and also 12K AQM or 12 AQS on AC metal. If you don't meet both, you don't get the status.
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Old Oct 23, 2014, 11:56 am
  #55  
 
Join Date: Sep 2005
Posts: 36
Well, it's really not much of a program unless you are flying 100K a year and now at least 50K of that on AC metal.

No more access to international lounges (including international AC lounges) was one of the only real benefits of E35; without that, I don't see any point in loyalty at all, but that's just my opinion.

The Altitude program is now more clearly than ever aimed at corporate flyers who have somebody paying the tab and getting some corporate discount on flex fares, that are unavailable to the general public. I cannot see why anyone would self-fund the extra fare costs to achieve any level of Altitude.

Altitude is nothing about being a loyal or a frequent flyer. Every year the benefits are reduced, the requirements are increased.

But that's ok; this just gives people more reasons to shop around for the best deal.
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Old Oct 23, 2014, 11:56 am
  #56  
Flying Blue Director
 
Join Date: Jul 2006
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Originally Posted by yvrgary
I know I must be reading something wrong here, but... 12 AQS for 25K?

So, YVR-YYC return, six times, qualifies for 25K?

...or have they changed what counts as an AQS?
Sorry for the confusion, this refers to the minimum AC flight requirement. This is to say that a minimum of 12 AQS flown on AC family (AC, AC rouge, AC express) flights is necessary to achieve P25k status.
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Old Oct 23, 2014, 11:57 am
  #57  
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Posts: 6,924
Originally Posted by yvrgary
I know I must be reading something wrong here, but... 12 AQS for 25K?

So, YVR-YYC return, six times, qualifies for 25K?

...or have they changed what counts as an AQS?
I think the more important question is, why would one even bother with anything below E50K?
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Old Oct 23, 2014, 11:57 am
  #58  
 
Join Date: Oct 2014
Posts: 1
First time poster...

Dear Air Canada

I have been a SE since the first year the program began. over the years each time we were devalued, i thought about stopping to bend over backwards to hit the 100K mark. I have finally had it. Good by SE. Will i never fly AC again - no, i will still end up on their flights...but now i give you no loyalty and will definitely move some of my 100-125K to other airlines.

AC does not get it. Loyalty works 2 ways. You want us to be loyal to AC - but will just keep making the program less and less worthwhile. If it's all about the last dollar to you - why should it be any different to us?

Signed,

frustrated but relieved to be done with you
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Old Oct 23, 2014, 11:57 am
  #59  
 
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
As someone who has watched SYD flights double in recent years, it is a little disappointing.

I don't mind paying a bit more in order to use eUpgrades but when Y/B used to be $4000 all in...now that gets you base Flex at 26 eUpgrades. That is a bit disappointing.

i guess, it comes a choice about Int'l eUp vs a few YYZ-YVRs.

The no YQ on Int'l though...very happy with that
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Old Oct 23, 2014, 11:58 am
  #60  
 
Join Date: Jan 2011
Location: LHR
Programs: AC*SE
Posts: 203
Originally Posted by Air Canada Altitude
Hello everyone,

This afternoon, we will be announcing changes to certain elements of Air Canada Altitude in 2015, as well as new features to the program.

Minimum Air Canada Flight Requirement
The Minimum Air Canada Flight Requirement to reach Altitude status for 2016 is increasing. To qualify for Altitude status in 2016, the following Minimum Air Canada Flight Requirement will need to be met:
Prestige 25K: 12,500 AQM /12 AQS
Elite 35K: 17,500 AQM /17 AQS
Elite 50K: 25,000 AQM /25 AQS
Elite 75K: 37,500 AQM / 37 AQS
Super Elite 100K: 50,000 AQM / 47 AQS
The new MFR will not impact qualification for Altitude 2015.

I will switch back to United or BA. This essentially ends the eUpgrade programme as a relevant factor - better to use a much larger, global network as the programme distinctives have been eliminated. Much better redemptions on United and BA.

500 Mile Minimum
For travel as of March 1, 2015, mileage accrual will no longer be rounded up to a 500 Mile minimum. Miles earned will be based on the distance flown and the fare option purchased for flights operated by Air Canada, Air Canada Express, Air Canada rouge and Star Alliance™ member airlines.

eUpgrades to Business Class
For eUpgrade requests made on or after March 1, 2015, the number of eUpgrade Credits required to upgrade is increasing. The number of eUpgrade Credits you can earn through the Threshold eUpgrades program is also changing. These changes were made following a thorough benchmarking of the upgrades practices of other major international airlines who often limit international upgrades solely to their highest membership tier, and often severely limit the number of upgrades a member may request over the course of a year.

We will also be expanding the “high Flex” eligibility category to include the “U” and “H” booking classes on the Domestic, Transborder and Sun markets, as well as the “U” booking class on International markets. The inclusion of these booking classes within the ‘higher Flex’ eligibility category actually decreases the number of credits required to upgrade flights on certain markets when compared to 2014.

For eUpgrade credit requirements as of March 1, 2015, visit: http://www.aircanada.com/en/aeroplan/altitude/updates.html

eUpgrades to Premium Economy
In early 2015, you will be able to access the comfort of Premium Economy using eUpgrade Credits, when upgrading from an eligible fare. eUpgrade Add-ons will not apply for these upgrades.

eUpgrade Nominees
Beginning March 1, 2015, Altitude Super Elite™ 100K members will be entitled to share their eUpgrade privileges with one eUpgrade Nominee. Members will maintain their ability to share their eUpgrade privileges with Travel Companions.

Priority Boarding
In early 2015, a new streamlined boarding process will be introduced to ensure that you get even more out of the Priority Boarding privilege.

Complimentary access to International Maple Leaf Lounges and Star Alliance Business Lounges
As lounge occupancy grows, many of our lounges are at capacity levels. And while we continue to invest in many lounge expansion projects, the reality is that in many locations, additional space is simply not available. At the same time, benchmarking shows us that our eligibility polices are still over-indexed as compared to many of our competitors. In particular, access to lounges is not a privilege offered by most international airlines at the 35,000 qualifying miles level. We have therefore modified our policy whereby Elite 35K members will continue to have access to Maple Leaf Lounges located in the domestic and trans-border departure zones, as well as those in Los Angeles and New York (LaGuardia). However access to International Maple Leaf Lounges or Star Alliance Business lounges will no longer be available as a Select Privilege. Instead, an option to purchase a Maple Leaf Club membership will be introduced with a 50% discount.

Priority Rewards
In order to maintain the integrity of the Priority Reward privilege for eligible Altitude members, Priority Rewards will be limited to ten (10) reservations (with up to 9 passengers each) per member per benefit period, beginning March 1, 2015. While a thorough analysis has indicated that this change will not impact the vast majority of members (over 95%), it will allow us to maintain a benefit which we know is widely appreciated.

Flight Rewards for Premium Economy
In early 2015, you will be able to redeem Aeroplan miles for seats in the Premium Economy cabin on Air Canada. Details will be coming soon.

Fuel Surcharge on Flight Rewards & Flight Reward change fee waivers
For reservations made as of March 1, 2015, the fuel surcharges on ClassicFlight rewards for travel within Canada and between Canada and the U.S. will be waived for all Altitude members. This is applicable on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

At the same time, Aeroplan Flight Reward change fee waivers for Super Elite 100K members will no longer be available for changes made on or after March 1, 2015. However, the fuel surcharges on ClassicFlight Rewards for travel between Canada and international destinations will be waived for Super Elite 100K members on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

For a complete list of details regarding these changes, visit http://www.aircanada.com/en/aeroplan/altitude/updates.html
gesmith10 is offline  


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