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Important updates to Air Canada Altitude in 2015

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Old Nov 1, 2014, 10:31 am
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Last edit by: mendy7511
Important updates to Air Canada Altitude in 2015 23 October

This afternoon, we will be announcing changes to certain elements of Air Canada Altitude in 2015, as well as new features to the program.

Minimum Air Canada Flight Requirement
The Minimum Air Canada Flight Requirement to reach Altitude status for 2016 is increasing. To qualify for Altitude status in 2016, the following Minimum Air Canada Flight Requirement will need to be met:
• Prestige 25K: 12,500 AQM /12 AQS
• Elite 35K: 17,500 AQM /17 AQS
• Elite 50K: 25,000 AQM /25 AQS
• Elite 75K: 37,500 AQM / 37 AQS
• Super Elite 100K: 50,000 AQM / 47 AQS
The new MFR will not impact qualification for Altitude 2015.

500 Mile Minimum
For travel as of March 1, 2015, mileage accrual will no longer be rounded up to a 500 Mile minimum. Miles earned will be based on the distance flown and the fare option purchased for flights operated by Air Canada, Air Canada Express, Air Canada rouge and Star Alliance™ member airlines.

eUpgrades to Business Class
For eUpgrade requests made on or after March 1, 2015, the number of eUpgrade Credits required to upgrade is increasing. The number of eUpgrade Credits you can earn through the Threshold eUpgrades program is also changing. These changes were made following a thorough benchmarking of the upgrades practices of other major international airlines who often limit international upgrades solely to their highest membership tier, and often severely limit the number of upgrades a member may request over the course of a year.

We will also be expanding the “high Flex” eligibility category to include the “U” and “H” booking classes on the Domestic, Transborder and Sun markets, as well as the “U” booking class on International markets. The inclusion of these booking classes within the ‘higher Flex’ eligibility category actually decreases the number of credits required to upgrade flights on certain markets when compared to 2014.

For eUpgrade credit requirements as of March 1, 2015, visit: http://www.aircanada.com/en/aeroplan...e/updates.html

eUpgrades to Premium Economy
In early 2015, you will be able to access the comfort of Premium Economy using eUpgrade Credits, when upgrading from an eligible fare. eUpgrade Add-ons will not apply for these upgrades.

eUpgrade Nominees
Beginning March 1, 2015, Altitude Super Elite™ 100K members will be entitled to share their eUpgrade privileges with one eUpgrade Nominee. Members will maintain their ability to share their eUpgrade privileges with Travel Companions.

Priority Boarding
In early 2015, a new streamlined boarding process will be introduced to ensure that you get even more out of the Priority Boarding privilege.

Complimentary access to International Maple Leaf Lounges and Star Alliance Business Lounges
As lounge occupancy grows, many of our lounges are at capacity levels. And while we continue to invest in many lounge expansion projects, the reality is that in many locations, additional space is simply not available. At the same time, benchmarking shows us that our eligibility polices are still over-indexed as compared to many of our competitors. In particular, access to lounges is not a privilege offered by most international airlines at the 35,000 qualifying miles level. We have therefore modified our policy whereby Elite 35K members will continue to have access to Maple Leaf Lounges located in the domestic and trans-border departure zones, as well as those in Los Angeles and New York (LaGuardia). However access to International Maple Leaf Lounges or Star Alliance Business lounges will no longer be available as a Select Privilege. Instead, an option to purchase a Maple Leaf Club membership will be introduced with a 50% discount.

Priority Rewards
In order to maintain the integrity of the Priority Reward privilege for eligible Altitude members, Priority Rewards will be limited to ten (10) reservations (with up to 9 passengers each) per member per benefit period, beginning March 1, 2015. While a thorough analysis has indicated that this change will not impact the vast majority of members (over 95%), it will allow us to maintain a benefit which we know is widely appreciated.

Flight Rewards for Premium Economy
In early 2015, you will be able to redeem Aeroplan miles for seats in the Premium Economy cabin on Air Canada. Details will be coming soon.

Fuel Surcharge on Flight Rewards & Flight Reward change fee waivers
For reservations made as of March 1, 2015, the fuel surcharges on ClassicFlight rewards for travel within Canada and between Canada and the U.S. will be waived for all Altitude members (ie. 25K and higher) . This is applicable on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

At the same time, Aeroplan Flight Reward change fee waivers for Super Elite 100K members will no longer be available for changes made on or after March 1, 2015. However, the fuel surcharges on ClassicFlight Rewards for travel between Canada and international destinations will be waived for Super Elite 100K members on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

For a complete list of details regarding these changes, visit http://www.aircanada.com/en/aeroplan...e/updates.html

New REVISED REVISIONS to the Altitude Program (Oct 31 email)

=============
Last week, changes to Air Canada Altitude™ for 2015 were announced. As always, we’ve been listening to your feedback and will be adjusting certain elements of the program accordingly.

Threshold eUpgrades
The amount of eUpgrade Credits offered through the Threshold eUpgrade program will increase. As of 100,000 Altitude Qualifying Miles or 100 Altitude Qualifying Segments, 20 eUpgrade Credits will be awarded for every 40,000 AQM or 40 AQS flown.

eUpgrade Validity Date
eUpgrade Credits earned on or after November 7, 2014 will be valid until February 29, 2016.
Additionally, eUpgrade Credits earned on or after November 1, 2015 will be valid until February 28, 2017.

Mile Minimum
For travel from March 1, 2015 onwards, all Altitude members will earn a minimum of 250 miles on flights operated by Air Canada, Air Canada Express and Air Canada rouge as well as Star Alliance™ member airlines.

Minimum Air Canada Flight Requirement
For non-Canadian residents, the Minimum Air Canada Flight Requirement needed to reach Altitude status in 2016 will be 50% lower than the recently published Minimum Air Canada Flight Requirement.
These changes are representative of Air Canada’s focus on recognizing our most valued and important members. We remain committed to offering you one of the best frequent flyer programs in the industry.

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Important updates to Air Canada Altitude in 2015

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Old Oct 23, 2014, 11:38 am
  #31  
 
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eUpgrade Nominees - hard choices to make

eUpgrade Nominees
Beginning March 1, 2015, Altitude Super Elite™ 100K members will be entitled to share their eUpgrade privileges with one eUpgrade Nominee. Members will maintain their ability to share their eUpgrade privileges with Travel Companions.
Of all the announced changes - this is the one that's going to hit me the hardest.

Essentially - as a single guy - AC is forcing me to pick my favorite gf!

When the nominees went from 4 to 2, I was able to deal with the change by making sure I traveled with others at the same time. Now, *ouf* I'm not looking forward to the conversations in Feb 2015.

I do feel for those at the lower level though - ouch!
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Old Oct 23, 2014, 11:39 am
  #32  
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Originally Posted by yvr76
actual enhancements:
- removal of fuel surcharges (NA for Altitude and international for SE)
- ability to upgrade and book PE rewards
- removal of fuel surcharges on AC metal
Removal of fuel surcharges period would be a pretty big deal, and a big benefit to being SE - and worth considering joining the ranks of AC Elites
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Old Oct 23, 2014, 11:40 am
  #33  
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Originally Posted by Ben Lipsey
Surprisingly, yes.
Interesting. I guess I did see a huge number of SEs on YUL-(YYZ/YTZ)... between that and YOW, that's probably a pretty large pool of elites. But then again, one would think that those are typically on corporate/government fares which generally should carry a better profit margin...
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Old Oct 23, 2014, 11:40 am
  #34  
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Yikes. Yes this does hurt domestic fliers like me badly anyways, I do have a question. Will I be able to buy hi flex fares online? Aka like my ability to buy M fares online? If not will I be able to in the future? Thanks! All in all I read this as a good day for super elites. Congrats!
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Old Oct 23, 2014, 11:41 am
  #35  
 
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Originally Posted by rankourabu
- removal of fuel surcharges on AC metal
Removal of fuel surcharges period would be a pretty big deal, and a big benefit to being SE - and worth considering joining the ranks of AC Elites
true but for international flights I generally book AC on IKK anyway.
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Old Oct 23, 2014, 11:42 am
  #36  
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Originally Posted by ridefar
Ben (or ACA posters): Does IKK still come from the same fare buckets--requiring positive J and R space? Or with these changes is it now just positive J (which would imply expanded availability)?
And I know someone might ask this - the IKK change really won't affect many of our Altitude members but it was a way for us to maintain this benefit status quo in terms of what you can redeem. There was a small percentage of customers that were redeeming a large amount of IKK rewards (nothing wrong with that, it was within T & C of the program) but it was accounting for a big percentage of the cost associated with this benefit. By capping it at 10, it allows us to balance out the cost while continuing to offer this benefit. I think most of you would agree you haven't come close to 10 in most years.
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Old Oct 23, 2014, 11:42 am
  #37  
 
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Originally Posted by RZR
Looks to me that it's only the case if you are able to get a seat from the "general bucket , Classic reward" , not the Ikk bucket [priority reward}. Am I correct or incorrect?

If it's what I wrote , then it's useless
Pretty sure you're right
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Old Oct 23, 2014, 11:43 am
  #38  
 
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Originally Posted by Pseudo Nim
Interesting. I guess I did see a huge number of SEs on YUL-(YYZ/YTZ)... between that and YOW, that's probably a pretty large pool of elites. But then again, one would think that those are typically on corporate/government fares which generally should carry a better profit margin...
I was guilty of exploiting this from time to time, flying to YVR via YOW from YUL on a Friday afternoon, oh well, sorry folks!
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Old Oct 23, 2014, 11:44 am
  #39  
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Originally Posted by superangrypenguin
Yikes. Yes this does hurt domestic fliers like me badly anyways, I do have a question. Will I be able to buy hi flex fares online? Aka like my ability to buy M fares online? If not will I be able to in the future? Thanks! All in all I read this as a good day for super elites. Congrats!
You should be able to do that by selecting "Search for fares available for upgrade" or something when looking on AC.com
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Old Oct 23, 2014, 11:45 am
  #40  
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Originally Posted by jaysona
I was guilty of exploiting this from time to time, flying to YVR via YOW from YUL on a Friday afternoon, oh well, sorry folks!
+1 Here, always bouncing YOW-YUL-YYZ or YOW-YYZ-YUL as part of my strategy. Will no longer be doing that, as I see no value in 125 miles for a 45-minute flight, and 1-2 hour additional wait.
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Old Oct 23, 2014, 11:45 am
  #41  
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Originally Posted by MaydayMayday
Pretty sure you're right
No, he's not. YQ is waived on IKK bookings like regular awards. Only time where it's not is the ClassicPlus awards as this is essentially AP buying a ticket from us and charging you the equivalent number of points, so the transaction is treated differently.
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Old Oct 23, 2014, 11:45 am
  #42  
 
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Ben, can you confirm that threshold e-upgrades are only being awarded starting from 60k miles per http://www.aircanada.com/en/aeroplan...e/updates.html ?

With the increase in e-upgrade credits (even for Latitude fares) this is hitting us on both ends. Also the # e-credits even for 100K has been reduced to only 20.

Also, disappointed that the free AE reward change is being removed for SEs. Would like to point out that UA waives changes for all its premier members, and free cancelations for 1Ks.

Last edited by yvr76; Oct 23, 2014 at 12:07 pm
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Old Oct 23, 2014, 11:46 am
  #43  
 
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Originally Posted by superangrypenguin
Yikes. Yes this does hurt domestic fliers like me badly anyways, I do have a question. Will I be able to buy hi flex fares online? Aka like my ability to buy M fares online? If not will I be able to in the future? Thanks! All in all I read this as a good day for super elites. Congrats!
It certainly does. A lot. Now while I am not going to say this is enough to threaten my AC loyalty, it still hurts a lot. Domestically, if one chose eUps as your Flight Pass privilege, one could essentially fly forever in J on M fares. Which I am sure AC finally figured out--after 3 years...

So, Ben, ACA, whoever is listening, you are missing a revenue opportunity here. I would gladly pay the YQ to get back to cheaper more plentiful eUps. Thats not the revenue opportunity, but this is: offer a way to upgrade a Flex FP to Latitude (ie. if my employer buys Flex, let me upgrade it to Latitude). Or offer a Flex FP with reduced eUp requirements, at a price point between Flex and Latitude FP. Or offer a way to buy eUps. Here is a hint: I would pay a few thousand to reduce the eUp requirements from 8 to 4 on domestic long haul. I suspect I am not the only one. So monetize this.
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Old Oct 23, 2014, 11:47 am
  #44  
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Originally Posted by Andrew Yiu
And I know someone might ask this - the IKK change really won't affect many of our Altitude members but it was a way for us to maintain this benefit status quo in terms of what you can redeem. There was a small percentage of customers that were redeeming a large amount of IKK rewards (nothing wrong with that, it was within T & C of the program) but it was accounting for a big percentage of the cost associated with this benefit. By capping it at 10, it allows us to balance out the cost while continuing to offer this benefit. I think most of you would agree you haven't come close to 10 in most years.
Just to build on this, we arrived at 10 because a thorough analysis showed us that it would only affect 5% of our Altitude members, as 95% do not use anywhere near that.
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Old Oct 23, 2014, 11:49 am
  #45  
 
Join Date: Apr 2011
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Originally Posted by Andrew Yiu
And I know someone might ask this - the IKK change really won't affect many of our Altitude members but it was a way for us to maintain this benefit status quo in terms of what you can redeem. There was a small percentage of customers that were redeeming a large amount of IKK rewards (nothing wrong with that, it was within T & C of the program) but it was accounting for a big percentage of the cost associated with this benefit. By capping it at 10, it allows us to balance out the cost while continuing to offer this benefit. I think most of you would agree you haven't come close to 10 in most years.
Because I am roundly cursing the devaluation to the eUp program for domestic SE on M fares, I will say this, I guess it is only fair to say I think this is a change for the better. I have never used it more than 10 times a year. I might wish that this meant *real* IKK (any positive J space, no R requirement) could be restored, but...
ridefar is offline  


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