ANA tool issues?
May 2, 2014, 8:23 pm
#1
Original Poster
Join Date: Feb 2010
Location: YVR
Posts: 1,465
ANA tool issues?
Can't log in to my ANA account to check A* availability to book with Aeroplan. Getting this:
This service is not available for the provided card number.
For more information, please call ANA Mileage Club Service Center.
Anyone else has the same issue?
This service is not available for the provided card number.
For more information, please call ANA Mileage Club Service Center.
Anyone else has the same issue?
Sep 5, 2014, 9:47 am
#4
Join Date: Mar 2010
Location: PVR
Programs: Aeroplan, Alaska Airlines
Posts: 420
This seems like a somewhat appropriate place to post this.
I have a mini-rtw booked for this coming winter through aeroplan. For a few years I've been using the ana tool to search, build routes and I'm comfortable with it. I know there are other options but it would be easier to keep doing what I've been doing if possible.
I am looking for options to change my return flights and when I logged into ANA today I discovered my 100 mile balance had expired and my account now has a 0 balance. Apparently they expire in 36 months.
I got the miles through an online survey 3 years ago that I discovered through this forum, so I wouldn't be surprised if others here run into the same issue. Does anyone know of a way to either get some free miles or transfer to ANA? I did some checking and the only option I could find was a site that mentioned you can do Airmiles - SPG - ANA with a minimum of 500. I haven't confirmed this.
I do have enough airmiles so maybe I will but I thought I'd see if anyone new of any other options. I don't have any upcoming non award flights - though I might do an ACV flight in Oct or Nov and if I do I could credit the miles to ANA (I assume I could?). But that's a "maybe" at this point and it might be another charter and not ACV.
I have a mini-rtw booked for this coming winter through aeroplan. For a few years I've been using the ana tool to search, build routes and I'm comfortable with it. I know there are other options but it would be easier to keep doing what I've been doing if possible.
I am looking for options to change my return flights and when I logged into ANA today I discovered my 100 mile balance had expired and my account now has a 0 balance. Apparently they expire in 36 months.
I got the miles through an online survey 3 years ago that I discovered through this forum, so I wouldn't be surprised if others here run into the same issue. Does anyone know of a way to either get some free miles or transfer to ANA? I did some checking and the only option I could find was a site that mentioned you can do Airmiles - SPG - ANA with a minimum of 500. I haven't confirmed this.
I do have enough airmiles so maybe I will but I thought I'd see if anyone new of any other options. I don't have any upcoming non award flights - though I might do an ACV flight in Oct or Nov and if I do I could credit the miles to ANA (I assume I could?). But that's a "maybe" at this point and it might be another charter and not ACV.
Sep 5, 2014, 9:55 am
#5
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
Not really sure what the question is. I assume you're thinking you can't use the ANA tool for *A flights since your account is at 0?
There is a way around this. Check this blog post from Lucky:
http://onemileatatime.boardingarea.c...d-search-tool/
There is a way around this. Check this blog post from Lucky:
http://onemileatatime.boardingarea.c...d-search-tool/
Sep 5, 2014, 10:06 am
#6
Join Date: Mar 2010
Location: PVR
Programs: Aeroplan, Alaska Airlines
Posts: 420
Thanks.....I just found this which is an updated version from yesterday:
http://onemileatatime.boardingarea.c...without-miles/
I thought I tried the dummy search and it didn't work - but I'll follow these steps and do it again, maybe I missed something.
http://onemileatatime.boardingarea.c...without-miles/
I thought I tried the dummy search and it didn't work - but I'll follow these steps and do it again, maybe I missed something.