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Old Nov 19, 12, 6:37 pm   #1
 
Join Date: Oct 2012
Location: YYC
Programs: AC*E35, NEXUS, Marriott Rewards Gold, National Car Executive
Posts: 100
2013 changes - no more complimentary bulkhead seats for Elites

Was looking at the details of the AC program for 2013, and noticed that they seem to be tightening up on Elites being able to book a bulkhead seat on a T+ fare without paying the Preferred Seat charge (but E's have to pay if they want to book an exit row). Looks like for 2013, even at the Elite 50K level, you'd have to pay the Preferred Seat charge, unless you're on a Latitude fare (Elite75's can book a bulkhead on T+ without the fee).

From what I recall, there was a lot of grumbling when they introduced the charges for Preferred seats, but allowing E's to book the bulkhead without paying the extra charge was one of the concessions they made. Guess it wasn't meant to last long. Unfortunate to see that benefit being scaled back to only Lat fares.
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Old Nov 19, 12, 6:41 pm   #2
 
Join Date: Feb 2010
Location: YVR
Programs: AC 50K E, SPG Gold
Posts: 130
Quote:
Originally Posted by gcashin View Post
Was looking at the details of the AC program for 2013, and noticed that they seem to be tightening up on Elites being able to book a bulkhead seat on a T+ fare without paying the Preferred Seat charge (but E's have to pay if they want to book an exit row). Looks like for 2013, even at the Elite 50K level, you'd have to pay the Preferred Seat charge, unless you're on a Latitude fare (Elite75's can book a bulkhead on T+ without the fee).

From what I recall, there was a lot of grumbling when they introduced the charges for Preferred seats, but allowing E's to book the bulkhead without paying the extra charge was one of the concessions they made. Guess it wasn't meant to last long. Unfortunate to see that benefit being scaled back to only Lat fares.
I believe ACTT has already specifically said in a previous posting bulkhead seats are still free for 50K Elites on T+ fares.
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Old Nov 19, 12, 6:59 pm   #3
 
Join Date: Oct 2012
Posts: 59
From the website:

For Prestige, Elite 35K and Elite 50K, Complimentary Preferred Seats are only available with a Latitude fare.

http://www.aircanada.com/en/aeroplan...ation_Services
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Old Nov 19, 12, 7:02 pm   #4
 
Join Date: Dec 2011
Posts: 15
And the enhancements go on. Shame. Hopefully they will see some loss for their distain for their most loyal customers...
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Old Nov 19, 12, 7:13 pm   #5
 
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: AC E but reluctantly migrating to UA
Posts: 4,012
AE is dead to me. Effective 01 Jan 2013 I'll be yet another AC refugee earning miles on UA MP. (And likely flying UA metal while I'm at it.)
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Old Nov 19, 12, 7:26 pm   #6
 
Join Date: Jul 2007
Location: Vancouver, BC
Programs: AE, SPG, HH
Posts: 312
Welcome to the club! I left AC 2 years ago and its been happy times since.
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Old Nov 19, 12, 7:32 pm   #7
 
Join Date: Nov 2012
Location: YUL
Programs: AC*G, A3*S
Posts: 622
Do SEs get complimentary preferred seats on T fares next year? The program details say any fare, but preferred seat selection requires seat selection, which is not free for T fares.
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Old Nov 19, 12, 7:35 pm   #8
 
Join Date: Apr 2010
Location: YYZ
Programs: AC SE, UA 1K, SPG Plat, HH Gold, Lowes Plat, Fairmont Plat, one of MGs husbands
Posts: 1,182
I joined the 1K club this year.
Amazing difference between AC and UA.
UA may be rough around the edges but they show they appreciate your loyalty.
AC does everything to piss on you and your parade.
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Old Nov 19, 12, 7:38 pm   #9
 
Join Date: Feb 2010
Location: YVR
Programs: AC 50K E, SPG Gold
Posts: 130
Okay I dug up the relevant passage from ACTT for you guys:

Preferred Seats. Elite 75K members will enjoy complimentary access to Preferred Seats next year when traveling on any Tango Plus or Latitude fare. Super Elite 100K members will have access to Preferred Seats with any fare. And before you ask, as today, Elite 35K and Elite 50K members will retain complimentary access to the forward bulkhead Preferred Seats.
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Old Nov 19, 12, 8:07 pm   #10
 
Join Date: Oct 2012
Location: YYC
Programs: AC*E35, NEXUS, Marriott Rewards Gold, National Car Executive
Posts: 100
Quote:
Originally Posted by eyeball1 View Post
Okay I dug up the relevant passage from ACTT for you guys:

Preferred Seats. Elite 75K members will enjoy complimentary access to Preferred Seats next year when traveling on any Tango Plus or Latitude fare. Super Elite 100K members will have access to Preferred Seats with any fare. And before you ask, as today, Elite 35K and Elite 50K members will retain complimentary access to the forward bulkhead Preferred Seats.
I really hope that is correct, but the benefits overview for 2013 (link posted above) says that Elite 35/50k members only have complimentary access on a Latitude fare, so if that is the case, hopefully they can update the Web site or clear up the confusion.
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Old Nov 19, 12, 8:10 pm   #11
 
Join Date: Oct 2010
Location: YYZ
Programs: AC*50K TK*E
Posts: 1,740
Meh. Don't really care, bulkhead seats hardly available during my AC bookings anyway.

Booked US earlier, they put me in bulkhead seats (maybe *G?) automatically.
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Old Nov 19, 12, 9:23 pm   #12
 
Join Date: Jan 2010
Location: Edmonton, Alberta
Programs: AC *E/PC Gold /BW Diamond/Hertz Gold Plus/SPG Gold/Marriot Silver/ TUMI Alpha
Posts: 1,452
I only try for bulkhead when I flew with the kids/wife and in the Embraers.

No real vacays planned next year needed air travel, so not sure how much the bulkhead/preferred seat "enhancement" will hurt.
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Old Nov 20, 12, 1:09 am   #13
 
Join Date: Jun 2007
Location: YUL
Programs: AC*SE 2012/13 /CIBC AP Gold/&BIS
Posts: 2,255
Quote:
Originally Posted by Away from YYZ View Post
Meh. Don't really care, bulkhead seats hardly available during my AC bookings anyway.

Booked US earlier, they put me in bulkhead seats (maybe *G?) automatically.
This is the problem anyway, as an SE I never seem to get them they are always gone. (Sold) the benefit was lost years ago and at that time I remember folks saying its all still goo its all still good. Fools. Canadians are so gullible.

Anyway the other thing is because people are paying for them you never have an empty seat next to you so your better to sit in the back and hope for an empty seat.
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Old Nov 20, 12, 1:40 am   #14
 
Join Date: Jan 2011
Location: LHR
Programs: AC*SE
Posts: 79
Quote:
Originally Posted by eyeball1 View Post
Okay I dug up the relevant passage from ACTT for you guys:

Preferred Seats. Elite 75K members will enjoy complimentary access to Preferred Seats next year when traveling on any Tango Plus or Latitude fare. Super Elite 100K members will have access to Preferred Seats with any fare. And before you ask, as today, Elite 35K and Elite 50K members will retain complimentary access to the forward bulkhead Preferred Seats.
Yeah UA loyalty like when you fly from SFO to IAD (insert any major US city pairs here) and are number 27 on the upgrade list as a 1K.
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Old Nov 20, 12, 9:09 am   #15
 
Join Date: Jun 2007
Location: YUL
Programs: AC*SE 2012/13 /CIBC AP Gold/&BIS
Posts: 2,255
Im an SE i just purchased a YUL/FRA and selected a exit row. I then seen after I was charged $90 fee for my seats.......This isnt right is it? Im on a T+ M

This is for a flight next week.

'Is there a charge for selecting a Preferred seat?

Preferred seat selection is complimentary:

when you travel on a Latitude fare;
for you and your travel companions on the same booking if you are:
An Air Canada Super Elite customer travelling on a Tango Plus fare;"
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