Issues in Seat Selection for Gold and Silver A3 Cardholders
#1
Original Poster
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
Issues in Seat Selection for Gold and Silver A3 Cardholders
A valuable benefit of the new M&B Program is the ability of status cardholders to pre-select seats up to 24 hours before departure. So far, this has worked well for me by phoning an agent but the process is very time-consuming. Unfortunately, A3 flights are for some reason not listed on Seat Guru. Does anyone have advice on obtaining information on seat maps for specific flights? And are Aegean giving preference to Gold over Silver members, and status cardholders over high fare bucket economy passengers, in seat selection at the front of economy and in exit rows?
#2
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
Aegean Gold members (not *A Gold) and Business Class customers are the only people that can pre-select seats, so that gives them an instant advantage over Aegean Silver and any other Y passengers whichever fare bucket they purchase. This has been the case for some time - it's not a new feature associated with the M&B change.
Seat maps are rather harder to come by, but obviously A3 flies a relatively limited number of aircraft types so there's not much variety - once you've flown with them a few times you get to know which are preferred seats.
Seat maps are rather harder to come by, but obviously A3 flies a relatively limited number of aircraft types so there's not much variety - once you've flown with them a few times you get to know which are preferred seats.
#3
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Last week I had pre-reserved (and confirmed at OLCI) seats 3CD, i.e. first row behind the curtain, for my wife and myself (both gold). When checking our luggage I was told that we had been moved to 5DE, with a blocked F seat, because the curtain had been moved. Then, at the gate, an agent came to me (!) and gave me a new BC for 5C (instead of E) with a blocked B seat. I keep saying that the actual service when flying is excellent. I hope they'll soon solve all of their extremely annoying problems when handling M&B accounts.
#4
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,372
And are Aegean giving preference to Gold over Silver members, and status cardholders over high fare bucket economy passengers, in seat selection at the front of economy and in exit rows?
Last week I had pre-reserved (and confirmed at OLCI) seats 3CD, i.e. first row behind the curtain
One thing people should bear in mind when selecting seats - on most/all the A3 aircraft I've been on, the first few rows - up to about 10 or 12 I think - have much better seat pitch than those at the back. This will be to facilittate the curtain being moved back further so all C class pax always get that pitch. So I usually choose row 7 or 8 (or the exit row) on an A320 - larger pitch with little chance of being moved later.
#5
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
...on most/all the A3 aircraft I've been on, the first few rows - up to about 10 or 12 I think - have much better seat pitch than those at the back...
#6
Original Poster
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
Aegean Gold members (not *A Gold) and Business Class customers are the only people that can pre-select seats, so that gives them an instant advantage over Aegean Silver and any other Y passengers whichever fare bucket they purchase. This has been the case for some time - it's not a new feature associated with the M&B change.
Seat maps are rather harder to come by, but obviously A3 flies a relatively limited number of aircraft types so there's not much variety - once you've flown with them a few times you get to know which are preferred seats.
Seat maps are rather harder to come by, but obviously A3 flies a relatively limited number of aircraft types so there's not much variety - once you've flown with them a few times you get to know which are preferred seats.
#7
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
You are indeed correct - as a Gold for many years, I hadn't looked at the Silver benefits.
It does seem to indicate that there is no preference for Gold members over Silver in terms of available seats. Certainly when I've rung and asked, relatively close to my flight date, I've been told I can have the choice of the plane - so it looks like this is not a benefit that's being widely used, possibly through familiarity with the previous policy.
#8
Hi,
Sorry for bringing this thread up - but is there anyway to pre-select seats on A3 flights online?
I have not been able to locate this even in Manage my booking function. Is calling the only way?
Thanks
Cheers!
ps: am *G
Sorry for bringing this thread up - but is there anyway to pre-select seats on A3 flights online?
I have not been able to locate this even in Manage my booking function. Is calling the only way?
Thanks
Cheers!
ps: am *G
#9
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
No, only by calling. You also need to be A3*G (or A3*S) to be able to pre-select in Y - *G holders from other FFP's don't qualify I'm afraid.
#10
hopefully that they will improve this - as it seems so old fashion in this time and age to only be able do this via the phone.
Cheers!
#12
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,340
I generally book a couple of months before flying, and since I am at ATH pretty much weekly I just ask them to do it at the ticket desk. Works well, and only takes a minute.
#14
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
#15
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,340
It depends on your personal preference.
Personally I much prefer row 2, as it allows me to put my legs under the seat in front of me. At the bulkhead you may have a little more space..but you will still have a wall right in front of you. Which to me makes it way less comfortable.
Keep in mind that the first 4 rows have additional seat pitch anyway, so you I'll already have some additional legroom than in economy.
Personally I much prefer row 2, as it allows me to put my legs under the seat in front of me. At the bulkhead you may have a little more space..but you will still have a wall right in front of you. Which to me makes it way less comfortable.
Keep in mind that the first 4 rows have additional seat pitch anyway, so you I'll already have some additional legroom than in economy.