Why isn't the price on accor.com specific to the dates entered in a search?
Jun 28, 2011, 3:24 pm
#1
A FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Why isn't the price on accor.com specific to the dates entered in a search?
Or, alternately, is accor.com trying for a bait-and-switch pricing scheme?
Apparently the initial search results on the Accor.com site do not reflect the actual room rates for the nights you are searching:
Click through and this is the lowest available rate:
What gives?
The best answer I could get from Accor was that the initial search is for the full month, not any specific dates, despite specific dates being listed in the search box. Doesn't make a lot of sense to me and left me as a quite unhappy potential customer.
Is it just me? Or is this typical of their site?
Apparently the initial search results on the Accor.com site do not reflect the actual room rates for the nights you are searching:
Click through and this is the lowest available rate:
What gives?
The best answer I could get from Accor was that the initial search is for the full month, not any specific dates, despite specific dates being listed in the search box. Doesn't make a lot of sense to me and left me as a quite unhappy potential customer.
Is it just me? Or is this typical of their site?
Jun 29, 2011, 4:56 am
#3
Join Date: Dec 2010
Location: Asia
Programs: Star Alliance Gold, Marriott / SPG PLAT Premier, USELESS Accor Plus PLAT
Posts: 165
This is quite common. I emailed Accor May 2010 (last year) and asked them the same question but they never reply me. So I emailed my Advantage Plus Rep. and was replied with the same answers, ie the rates shown are for the month and as specified to the dates I had keyed in
But I believe this could be due to a technical glitch
Happy
But I believe this could be due to a technical glitch
Happy
Jul 3, 2011, 9:25 am
#4
Join Date: Dec 2008
Posts: 344
whenever i search with specific dates i get a specific rate. if i search location based only, i get the lowest available price within a 7 or 30 day period which i actually quite like as this allows me to see if the rate is a good one or not...
in your particular example it looks like the BAR rate is not even displayed, so that may also play a role...
in your particular example it looks like the BAR rate is not even displayed, so that may also play a role...
Jul 4, 2011, 12:07 pm
#5
Join Date: Oct 2003
Location: Barcelona, Catalunya
Posts: 2,108
I think that on the first screen they show you the lowest nightly rate over the chosen period. On the second screen you get an average price over all nights.
In your case one night is probably a lot cheaper than the other night, that's why you get this result.
In your case one night is probably a lot cheaper than the other night, that's why you get this result.
Jul 4, 2011, 3:53 pm
#6
A FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2001
Location: PSM
Posts: 69,232
My "chosen period" was the two night stay I was looking for. The "average rate" shown there was not applicable at all to either of the two nights I was searching for.
Jul 7, 2011, 12:46 pm
#7
Join Date: Oct 2003
Location: Barcelona, Catalunya
Posts: 2,108
Anyway, have you checked the price for the dates from your screenshot again? I get lower prices than what you got.
Jul 7, 2011, 2:44 pm
#8
Join Date: Jan 2005
Location: Toronto, NYC, somewhere on planet Earth
Programs: UA 1K, AA ExPlat, Hyatt Diamond, SPG Plat, Marriott Gold
Posts: 8,289
I noticed that this week also, the Price from not being the same as the Book now price.
After some fiddling, I realized the + sign indicated the rates available and that the price I saw second page was for all the nights, and not per night.
The lower price was a no-cancellation price and had a bunch of differences from what I selected (bed size...)
If you do book through Accor, remember to link via ebates for the 5% rebate!
After some fiddling, I realized the + sign indicated the rates available and that the price I saw second page was for all the nights, and not per night.
The lower price was a no-cancellation price and had a bunch of differences from what I selected (bed size...)
If you do book through Accor, remember to link via ebates for the 5% rebate!