Airport Clubs Closing
#1
Original Poster
Join Date: Sep 2000
Location: Jersey Isle
Programs: BA Gold, BMI Gold, LH Senator, Hyatt Diamond
Posts: 1,175
Airport Clubs Closing
Partial list of airport lounges closing or already closed- some temporary others permanently. Some have received extensions. When I asked Delta, only got a chuckle and a "you wish". If DL loves NY so much why have they reduced JFK flights and closed one of their Crown Rooms. Anyone else been affected by closing or had luck?
http://www.usatoday.com/life/travel/...0-31-clubs.htm
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"Fly me to the moon and let me earn alot of miles."
http://www.usatoday.com/life/travel/...0-31-clubs.htm
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"Fly me to the moon and let me earn alot of miles."
#4


Join Date: May 2000
Location: Houston, TX, USA
Programs: UA Platinum, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Ambassador, Hertz Platinum
Posts: 8,179
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by stimpy:
So we paid for an annual membership based on all the lounges being open. </font>
So we paid for an annual membership based on all the lounges being open. </font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">When do we get our refund?</font>
#5
Suspended
Join Date: Oct 2001
Location: IAH-LAX -IAH Continental - Platinum EARNED(with calouses on my butt) Hilton Honors - Diamond
Posts: 321
Los Angeles - Continental Presidents Club closing early - It used to be open to service passangers on the 1:30 AM flight that serviced the Latin American hub in Houston. Went to the airport the required , two hour early for an international flight, rang the bell only to see new hours posted 6:30 to 9:30PM.
Needless to say the rest of the airport was a ghost town except the Continental Counter and Gate.
However I can understan since the last time I took this flight there was more staff than customers and they have changed the equipment fro a DC10 to 757 - a business first one would be nice but . . . . .
More cuts to come
Needless to say the rest of the airport was a ghost town except the Continental Counter and Gate.
However I can understan since the last time I took this flight there was more staff than customers and they have changed the equipment fro a DC10 to 757 - a business first one would be nice but . . . . .
More cuts to come
#6
FlyerTalk Evangelist

Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,337
Steve, I'm sure the fine-print legal text agrees with you. But the Clubs are marketed heavily as being there when you need them, wherever you need them. Now they are yanking them even though there are paying members knocking at the door.
The reason they are closing the clubs is to cut payroll costs. They don't get a break on airport rental fees since those are on long-term leases. So the airlines are screwing us again just to save a few dollars on payroll even though we have already paid for the service in advance.
The reason they are closing the clubs is to cut payroll costs. They don't get a break on airport rental fees since those are on long-term leases. So the airlines are screwing us again just to save a few dollars on payroll even though we have already paid for the service in advance.
#8
Join Date: Oct 2001
Location: New Orleans, LA
Posts: 166
Actually, Steve, there might be perfectly sound legal defense for a request for a refund due to club closings. You're absolutely right that the contract text stipulates that the airlines reserve the right to modify services in any way post-agreement. Still, the insertion of a "we can change this contract however we want" clause probably isn't legally recognizable for the same reason that any parking garage that claims explicit exemption of liability for lost/stolen items is actually held legally responsible.
The law tends to side with the intentions of the contract. Many legal theorists say that what really matters is the contract's "skeleton" which, in this case, is an agreement of one party to provide a service to another. Thus the contract has been broken once services are no longer provided.
The reason that managers of parking garages are legally responsible for the contents of your vehicle (and the reason that airline luggage liability limitations are usually not legally recognized) is that an explicit exemption from liability-- even if agreed to by both parties in the contract--allows one party to take advantage of the other (i.e., stealing items from a car, selling baggage, or halting airport lounge services). The airlines know this...otherwise they wouldn't compensate as much as they do for club closings.
The law tends to side with the intentions of the contract. Many legal theorists say that what really matters is the contract's "skeleton" which, in this case, is an agreement of one party to provide a service to another. Thus the contract has been broken once services are no longer provided.
The reason that managers of parking garages are legally responsible for the contents of your vehicle (and the reason that airline luggage liability limitations are usually not legally recognized) is that an explicit exemption from liability-- even if agreed to by both parties in the contract--allows one party to take advantage of the other (i.e., stealing items from a car, selling baggage, or halting airport lounge services). The airlines know this...otherwise they wouldn't compensate as much as they do for club closings.
#9
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
Don't mention that legal opinion (which I share) on the Continental forum. The CO apologists will eat you alive.

