Qantas - Its ridicoulous Starwoods points not posting
Jul 17, 2002, 11:56 am
#1
Original Poster
Join Date: Jun 2000
Location: NYC
Posts: 478
Qantas - Its ridicoulous Starwoods points not posting
Its been more than 6 weeks. I have called Qantas and Starwoods regarding my points transfer and even emailed them several times.
But no one seems to provide any assistance. Anyone having such a horrid time.
But no one seems to provide any assistance. Anyone having such a horrid time.
Jul 17, 2002, 2:37 pm
#2
Join Date: Jul 2002
Location: Miami Beach, FL
Posts: 8
I bought quite a few subscriptions with the intention of transfering my SW points to Quantas. I was prepared to wait about one month for the transfer to be completed. Six weeks is unacceptable! I will post when my miles hit my Quantas account. If anyone can contact Randy to help expedite this process, it would be greatly appreciated.
Jul 17, 2002, 3:53 pm
#4
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Well, before you get too upset and write to complain to Randy, Starwood and Qantas, do learn to spell Q-A-N-T-A-S, backitupmax.
Jul 17, 2002, 4:20 pm
#6
Join Date: Apr 2000
Location: Cleveland
Programs: AF/KLM Plat For Life/UA Million Miler-PremEx For Life/SPG Gold
Posts: 5,054
Qantas sweeps Starwood once a mpmth towards the end of the month and they don't alwways sweep up every last crumb of transfers. So, hang tight until end of July, THEN call Qantas (it is totally out of Randy's hands so don't bother him!)
Jul 17, 2002, 4:32 pm
#7
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
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Posts: 22,297
Others report success with the Starwood --> Qantas transfer, though with varying wait times.
Yours should show up eventually... although if by customer service being unhelpful you mean thatyou get "I don't knows" that's bad -- you should be told simply and plainly how long these transfers take.
Echo beaubo in saying not to go to Randy over this. He didn't offer you Qantas points. He offered you Starwood points, which from your message it appears you received. Randy held up his end of the bargain. Now it's up to Starwood.
Yours should show up eventually... although if by customer service being unhelpful you mean thatyou get "I don't knows" that's bad -- you should be told simply and plainly how long these transfers take.
Echo beaubo in saying not to go to Randy over this. He didn't offer you Qantas points. He offered you Starwood points, which from your message it appears you received. Randy held up his end of the bargain. Now it's up to Starwood.
Jul 17, 2002, 8:02 pm
#8
Join Date: Aug 2001
Location: A Southern locale that ain't the South.
Programs: Bah, HUMBUG!
Posts: 8,014
Once your points post to Starwood from InsideFlyer (it took about three days for me) it's no longer Randy's (or anyone else at IF's) problem. The Starwood>Qantas transfer can take up to 8 weeks, just be patient and realize it takes a while. In my case, I had 300k miles post, and the rest didn't post for another 6 weeks. But now they're all safe!
Jul 18, 2002, 3:23 am
#9
Join Date: Dec 1999
Location: This year we're going to the BAFTAs!
Posts: 5,518
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Shareholder:
Wel, beefore yoo get to upset and write to complane too Randy, Starwood and Qantas, doo learn to spel Q-A-N-T-A-S, backitupmax.</font>
Wel, beefore yoo get to upset and write to complane too Randy, Starwood and Qantas, doo learn to spel Q-A-N-T-A-S, backitupmax.</font>
It's a joke!
Jul 18, 2002, 7:28 am
#10
Join Date: Jun 2001
Location: Concord, Mass., US
Posts: 461
If you go to www.quantas.com - you end up at the qantas website. They seem to be hooked on phonics. 